Beautiful hotel. Five star quality at four star prices. The room was absolutely perfect and very clean. All the staff were very helpful. The continental breakfast is a little disappointing because there’s so little choice. Location is very central to Times Square. Never too noisy or busy. We will stay here again.
While the reviews for this hotel were very good, it was still better than I expected for s hotel in the middle of the tourist district. Nice staff and very efficient. Large room with big bathroom and a nice sitting area. Updated with current decor. Three TV's in the room. They have an area on the second floor for free snacks, coffee and fruit. Would recommend if you plsnd have you focused on the theater district.
We just stayed 3 nights in May at this very nice hotel. Our king room was spacious and immaculate, with quality amenities, great bath/shower, and comfy bed. The resort fee was a surprise, so continental breakfast and happy hour aren't actually "free," but still appreciated. Staff were super nice and helpful. One or two blocks to almost all Broadway theaters. Overall a great location for many attractions, including MOMA, Rockefeller Center, close to Grand Central. We will make this our NYC headquarters from now on. Loved it!
Stayed here 5 nights in early March. The location is very close to the theatres, Rockefeller Center, and Times Square. The room was large and surprisingly quiet. Complimentary breakfast included pastries, fruit, hard-boiled eggs, bagels, toast, English muffins, yogurt, coffee, and tea. The lobby staff were very helpful, and the housekeeping staff cleaned the room thoroughly. Happy to find robes, slippers, an iron, and an umbrella in the closet. Free wine from 5 to 6 was also nice. Room service also available.
After enjoyed my lunch at Verso went up to have a smoke and a coffee SOUKAINA helped me with her iPhone charger since mine wasn’t functioning she was super helpful such a good advisor with proactivity and professional engaging meanwhile my shisha yet to be served dint fell alone she could assist properly and serve me my phone after only 10 min of charging smartly made me enjoying the outdoor seating area that at that time was not busy we engage and I could enjoy shisha as well as the drink. Thank you soukaina again keep it up
This was our 2nd visit here. I love the location and the rooms are a good size. The beds are comfortable as were the pillows. Our room had an outside balcony with table and chairs. They offer a happy hour and breakfast on the 2nd floor. All the staff were very nice and helpful.
My family (husband, two kids ages 12, 9) and I stayed here last week for two nights and had a wonderful experience. The staff was courteous and helpful, the room (double queen) was spotless, safe, and more spacious than I had anticipated. The only change I would make is that we did not feel there was enough blankets on the beds and I didn’t see any extras in the room. I should have asked for more at the front desk, because that was our only downside and probably was an easy fix, the beds were otherwise very comfortable and clean. The location was fantastic, we were able to walk to Times Square without being in the midst of chaos, we walked to/from the subway, restaurants, Central Park, etc - it was great. We visited from MA over our February vacation week, and did not know if we would be able to make this trip until a few days before we came due to covid and weather, so the cancellation policy was important. We also did not make it to a Broadway show but this location clearly would have been perfect for that… next time. The continental breakfast had surprisingly good bagels and a couple other items, juice, etc, it wasn’t much but it was fine for us to get started for the day, and included so no complaints. The coffee machine and tea off of the lobby was a very welcome feature, I love to go down and grab a hot cup of coffee while the rest of my family is getting ready in the morning, without having to leave the property, or even stand in line and pay for a basic cup of coffee. My husband and I also enjoyed the complimentary wine hour in the evening. We happened to come back to our room at that time both days; I wouldn’t make special arrangements for this but if you happen to be there, it was very welcome. We left the kids up in the room to relax before dinner and just had a nice hour to ourselves with a couple glasses of wine. It’s special touches like this that make The Pearl Hotel stand out from others and I will absolutely book again when we return to the city.…
Lovely 'small' hotel in the heart of Manhatten. The staff are all very friendly, polite and helpful. Rooms are good size and very clean and quiet. Breakfast being included is a big bonus, and it's very nice too, as is the 5pm to 6pm free wine hour in the lobby! Would highly recommend this hotel and will be back.
We spent 4 nights here, and absolutely loved it! Staff are super friendly and helpful, rooms are spacious, clean and include microwave, coffee/tea maker, fridge, safe, free wifi, and are quiet. L'Occitane toiletries replenished every day. Breakfast included at Friedmans, was fabulous too! Fresh fruit, meat, cheeses, bagels, pastries, eggs. Special shout out to the lovely man in Friedmans who couldn't do enough for you! The 24 hour cafe with coffee/tea and snacks was well used! Extra special is the wine reception every evening from 5 - 6pm. Lovely chance to meet fellow guests, and both the red and white wine were lovely. Been to NY several times and this was by far the best place we have stayed, and we will 100% book here again. Location ideal too!
I stayed in the most amazing hostel I've ever been to. The hostel was a great place to stay. It was clean and had a lot of amenities. The staff were always friendly and helpful, and the breakfast was delicious. I would highly recommend staying at the hostel if you're in the area!