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Element New York Times Square West

Traveller (1992)
Room & Suite (1064)
Dining (67)
  • Excellent36%
  • Very good44%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“free breakfast”(214 reviews)
“times square”(534 reviews)
“bagels”(187 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Fitness centre
3 Star Hotel
All hotel details
Offers from Element New York Times Square West
Special Offer: Book Early and Save
Hotel deals
25 Mar26 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,373)
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All reviewsfree breakfasttimes squarebagelsfull size fridgenew yorkport authoritystove topfree happy hourfridge freezerevening receptionsmall kitchenlower floorrooftop terracepenn stationthe breakfast areacoffee makerhell's kitchen
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1 - 5 of 2,689 reviews
Reviewed 3 days ago via mobile

The element hotel has great service and the staff is really nice, specially molly and james. They both greeted us as soon as we arrived letting us know that they were there for whatever we needed. The breakfast is great, good variety of food and...More

Thank Fatima D
Response from Jamie R, Front Office Manager at Element New York Times Square WestResponded 2 days ago

Hello, I hope you are doing well! Thank you for your feedback. I am delighted to hear your stay with us was great. I will be sure to pass your comments along to the team as they love hearing postive feedback from our guests. Thank...More

Hotel's Favourite
Reviewed 23 December 2017 via mobile

We had a very busy three day weekend in New York. Having a room at this hotel made walking everywhere practical. The location was central for all the theatres, restaurants, and close to Central Park and the High Line Park. We loved our room on...More

4  Thank SeaExplorer95
Reviewed 3 days ago

Hotel was very nice and clean. Rooms were small and only three elevators made it difficult at times. Morning complimentary breakfast was nice but very crowded. Enjoyed the location and staff immensely. Would consider booking again.More

Thank Pilot-Mike558
Response from Jamie R, Front Office Manager at Element New York Times Square WestResponded 2 days ago

Thank you for your feedback. I am so happy to hear that your stay with us was exceptional. I will be sure to forward your comments to the staff as they love hearing positive feedback from our guests. Thank you for taking the time to...More

Reviewed 6 days ago via mobile

I don’t like submitting bad reviews however Element NY Times Square was a terrible place to stay. Dirty, run down rooms, the daily house service was random, to say the least.. The evening drinks and snacks were of the poorest quality as was the breakfast...More

Thank Paul W
Response from Jamie R, Front Office Manager at Element New York Times Square WestResponded 4 days ago

Thank you for your feedback. I want to sincerely apologize that your stay with was less than exceptional. I have forwarded your comments to the correct department heads so this does not occur again. Thank you for staying with us. We hope to see you...More

Reviewed 1 week ago

I stayed 4 days on 36th floor room with a great view towards Empire State Building. My room was nice and quiet and I appreciated the kitchen facilities with micro, fridge+freeze, stove and all kinds of other kitchen utensils. The only thing is the waiting...More

1  Thank Pia T
Response from Jamie R, Front Office Manager at Element New York Times Square WestResponded 1 week ago

Thank you for your feedback. I am so happy to hear that you enjoyed the facilities and the breakfast we offer at the hotel. Thank you for taking the time you write your review. We hope to see you again in the future.

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Awards & Recognition
GreenLeaders Silver level
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$ 168 - US$ 423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Green Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
US$ 168 - US$ 423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Green Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1992)
Room & Suite (1064)
Dining (67)
Pool & Beach (5)
Amenities (92)
Family and Play Areas (11)
Business Centre & Event Rooms (6)
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
Questions & Answers
Ask a question
14 March 2018|
AnswerShow all 7 answers
Response from Fred3499 | Reviewed this property |
As an aside to the other reports we had no problems at all with the lifts there were 3 that were in constant use
Victoria S
12 January 2018|
AnswerShow all 5 answers
Response from rob2577 | Reviewed this property |
We booked our trip with expedia and have been a few times and never had to pay any monies on arrival unlike some hotels in NY which I think is a con after you have paid hundreds for the hotel.
Susan C
26 November 2017|
AnswerShow all 4 answers
Response from bankrbear | Reviewed this property |
The bed was king size quite roomy. If you're looking for more space ask for a wheelchair accessible toom
Room Tips
"The best rooms are those located at other hotels."
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"clean rooms, mini kitchen, spacious bathroom, good a/c"
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"rooms ending 02 could be smaller. lower floors less reliant on lifts"
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"Choose city view room"
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