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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
Cassa Hotel 45th Street New York
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1,906 Reviews from our TripAdvisor Community

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There are newer reviews for Cassa Hotel 45th Street New York
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Showing 1,393: English reviews
Hamilton, Bermuda
Reviewed 29 May 2013

I stayed at the Cassa hotel in May 2013 as part of a business trip and was extremely pleased with the service offered. Upon check-in the front desk attendant was able to make me a dinner reservation and was highly professional throughout. The room was a lot larger than most NYC hotels I have stayed in and the bathroom well...

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Helpful?
Thank clipperislander
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you for giving us a try and look forward to having you back with us again soon! Warm Regards, Troy Pade General Manager

Orlando, Florida
Reviewed 28 May 2013 via mobile

The hotel is convenient to the heart of NYC. The rooms are small but new and trendy. The staff is well trained and very friendly. No health club on the premises, but have a deal with the NYAC located near by. Small restaurant in the hotel with decent food.

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Helpful?
1Thank Joenunz1
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you for the fair and balanced review! Please come and see us again soon! Warm Regards, Troy Pade General Manager

Washington DC, District of Columbia
Reviewed 27 May 2013

My wife and I stayed at Cassa Hotel NYC for the first time this weekend. We were very disappointed with the smallness of our room, which Cassa identifies as its "Deluxe" room. The "Deluxe" room is about 10 feet by 10 feet and very claustrophobic. The majority of the front desk staff were courteous and professional and Eric gave it...

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Helpful?
1Thank m q
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you for your feedback. Our rooms are between 175-250 square ft. The Standard Rooms have Full Beds, Deluxe have Queen and the Executive have Kings. Please let us know where you booked the room so we can make sure the description is accurate. Our rooms are priced aggressively against the comp set. If you are looking for a bargain...

Simi Valley, California
Reviewed 26 May 2013

We book our reservation through hotels.com without knowing anything about the CASSA hotel. We had a wonderful experience - it was a nice surprise. The hotel staff was very friendly; from the bellman to the maids. The rooms look as new and were very clean. Rooms have all modern amenities, including a large flat panel TV. Our room was on...

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Helpful?
1Thank CesarG297
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you very much for the kind words. I appreciate your time to post the review. Please come see us again soon. Regards, Troy Pade General Manager

New York City, New York
Reviewed 22 May 2013

I had booked this hotel following Superstorm Sandy, and after making me wait 3 hours in an endless line, with a CONFIRMED reservation, they made an announcement that they had overbooked and were not taking any more guests. This is unacceptable under any circumstances, especially when there is an emergency. The manager along with all of the desk staff were...

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Helpful?
2Thank alanak21
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

As I can appreciate your feedback and the frustration you must have had to deal with, it does seem a bit petty and very untimely. I am happy to explain publicy for our readers. There was a massive computer outage in the midst of a the super storm they called Sandy. As power internet, and phone lines were out inmany...

Utah, United States
Reviewed 22 May 2013

Great location. Nice rooms. Management was great to work with. Nice stay for anyone that is looking to be at the heart of the city and close to Times Square. Quiet, clean, good value. Recommended. Will stay again.

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Helpful?
1Thank BJB84
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you so much for you kind review! We look forward to welcoming you back again soon! Warm Regards, Troy Pade General Manager

Copenhagen
Reviewed 20 May 2013

When in New York nobody stays more than half the night in a hotel room. So it has to be quiet, clean, comfortable and in the middle. 45th Street between 5th and 6th Avenue certainly is in the middle. There you will find Cassa Hotel. You will also find that it is as quiet as you wish, if you stay...

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Helpful?
Thank RomanLeif
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you for taking time to post a review. Warm Regards, Troy Pade General Manager

Los Angeles
Reviewed 19 May 2013

This is a newer hotel (actually part of a residence/hotel combo) that sports nicely decorated rooms in the heart of midtown Manhattan. I stayed here about 3 weeks after Superstorm Sandy and I'm not sure if that was the reason why the staff seemed less than friendly or if was just the way they were. Upon arrival, I didn't get...

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Helpful?
Thank Manico
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you for your feedback. As I cannot speak for the service 8 months ago as i was not here, so I will defer to the other comments on this site that seem to sing the praises of the team at the front desk. Please come see us again soon. Troy Pade General Manager

Istanbul, Turkey
Reviewed 17 May 2013

The Hotel is located in one of the best places,closed to the corner of 5th Avenue on the 45th street..Actually you can easily access to the Times Square, 5th Avenue,Central Park by walking 10 minutes..Rooms are large enough, clean and well furnished. On the 10th floor , the terrace and the view is so nice..Hotel staff is very friendly,helpful and...

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Helpful?
Thank ckorayo
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you so much for the nice review! We appreciate your continued support of your hotel! See you again soon! Troy Pade General Manager

Bishops Stortford, United Kingdom
Reviewed 16 May 2013

I stay at the Cassa when travelling on Business as my office is directly opposite. Its also a great location if you are visit NY for leisure. Its located in Midtown with lots of bars and restaurants and only 5-10min walk from Time Sq. The hotel altho a new build has a 'loft space' fell to it, lots for trendy...

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Helpful?
Thank Homeandeat
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

DebbieP92 thank you for staying with us again and again. I am thankful for your review. As we are gorwing our list of local clients that are finding us, I am happy you are among the first. Please spread the word! Warm Regards, Troy Pade General Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 11,264 - ₹ 34,951 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#90 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Cassa Hotel 45th Street New York staff and other travellers.
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Questions? Get answers from Cassa Hotel 45th Street New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor”
 of 5 bubbles Samantharhodes85, 12 Dec 2016 | Read review
“room 2208, corner room. great view, great value. would stay again and recommend for sure”
 of 5 bubbles 990susanj, 3 Dec 2016 | Read review
“Corner rooms on some floors are bigger.”
 of 5 bubbles Dmazor, 28 Nov 2016 | Read review
“my room faced the center of hotel and it was very quiet.”
 of 5 bubbles yvonne0001, 27 Nov 2016 | Read review
“Go high! All the rooms are nice, but the lower floors here more of the traffic noise.”
 of 5 bubbles 59JulieW59, 23 Nov 2016 | Read review
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