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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
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1,961 Reviews from our TripAdvisor Community

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There are newer reviews for Cassa Hotel 45th Street New York
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Showing 1,433: English reviews
Glasgow, United Kingdom
Reviewed 3 weeks ago

Great location, room clean, everything worked. Lovely warm shower, helpful staff. Close to Times Square and in between 5th and 6th avenue. All big subway stations close by. No issues at all and couldnt fault it. Checked us in at lunchtime as we arrived early and our room was available. Kept our bags securely on the last day as our...

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Helpful?
Thank MarkP1888
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Mark, Thank you for your recent stay at the Cassa Hotel NY. We appreciate you taking the time to provide feedback. We are delighted to learn that you enjoyed our location, staff and guestrooms. Thank you again and if your travels ever bring you back to New York, I hope to welcome you back for another wonderful stay! Regards,...

Los Angeles, California
Reviewed 3 weeks ago

Very clean / great staff / great location & great value. Rooms are larger than boutique hotels, especially the bathroom! The staff is on it's game, the location is perfect to get anywhere in the city.

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Helpful?
Thank sanddab
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear sanddab, Thank you for taking the time to review your recent stay with us. We are delighted to hear that our location proved to be so convenient for you during your stay. Thank you for also mentioning the friendly staff and great facilities. Thank you again and if your travels ever bring you back to New York, I hope...

Lancaster, United Kingdom
Reviewed 3 weeks ago via mobile

Hotel staff are so helpful pleasant excellent customer service. The hotel is in a very good location. Would recommend this hotel Everywhere is very clean The lifts go very fast so be aware if sensitive tummy.

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Helpful?
1Thank Pat S
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Pat S, Thank you for posting such a wonderful review! I am delighted to read your feedback and cannot wait to welcome you back. Please feel free to contact me directly the next time you are in town for a 10% off the Best Available Rate. We look forward to welcoming you back soon! Regards, Mark Holcombe

Liverpool, United Kingdom
Reviewed 4 weeks ago via mobile

Chose this hotel as part of an Expedia package and glad I did. Perfect location for visiting Times square and 5th avenue shopping if that's your thing. Grand central station,Rockefeller centre and theatres all within a ten minute walk. Pubs and restaurants close by. Staff very helpful and friendly. Free newspapers,fruit and coffee in the morning. Only downside was that...

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Helpful?
Thank elstongunn63
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear elstongunn63, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Our guest’s safety and satisfaction is our main concern and I am extremely grateful we have colleagues that display the personas to ensure that our guests are...

Worcester, Massachusetts
Reviewed 4 weeks ago via mobile

My boyfriend and I try to do one or two long weekends in the City every year. We arrive late in the evening after catching the train in New Haven, CT after work. When we arrive, we were checked in quickly and up in our room in no time! Within minutes we were out the door and at Rockefeller to...

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Helpful?
1Thank MissMadison19
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear MissMadison19, I appreciate your positive feedback about our hotel and services and I am very pleased to hear that your enjoyed your experience with us despite the little mishap with the neighbor guests. Don't hesitate to call us if there's anything we can help you with for your next trip. We look forward to your return. Regards, Mark Holcombe

Reviewed 4 weeks ago

Room was clean and staff was friendly and helpful. Felicia at the front desk had the most amazing recommendations for us in terms of what to see and do in New York City! There is no breakfast to speak of but there is are several restaurants on the street you can eat at. Location was PRIME! one block from Times...

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Helpful?
Thank Candida Martine D
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Candida Martine D, Thank you for the splendid review! I am so glad that you enjoyed your stay with us. I will be sure to let our staff especially Felecia know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. See you soon. Regards,...

Tuckerton, New Jersey
Reviewed 4 weeks ago via mobile

We stayed here for 1 night last night. We arrived early and expected to have to leave our luggage but John checked us right in, he was very nice and helpful. Adam at the front door was extremely helpful and nice helping us with our car. We had a deluxe king room which was very clean. room was a little...

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Helpful?
Thank PennyS29
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear PennyS29, Thank you for the wonderful feedback and a special thank you for highlighting the staff -John and Adam. I will share your kind words with them and certainly look forward to your return. Regards, Mark Holcombe

New York, NY
Reviewed 5 weeks ago via mobile

I stayed at this hotel while visiting friends in New York and while working which meant I needed to be connected to a modem. The staff made sure that I had a modem in the room before I checked in - I was extremely grateful. The hotel does not have a business center they will however print things for you...

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Helpful?
Thank TravelingMSW
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear TravelingMSW, Thank you for the wonderful review. I am thrilled to hear that you had a wonderful stay. I hope you had an opportunity to explore the city and I look forward to welcoming you back. Regards, Mark Holcombe

London
Reviewed 20 February 2017

Functional, comfortable and convenient mid-town. If you're just looking for somewhere to lay your head to rest that's clean and comfortable, this fits the bill. Room also surprisingly big for the rate and the city.

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Helpful?
Thank Rockin777
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Rockin777, Thank you for your review and for choosing to stay with us at Cassa Hotel 45th Street! I am delighted that you enjoyed your stay with us and I look forward to welcoming you back soon! Regards, Mark Holcombe

Dayton, Ohio
Reviewed 19 February 2017

4.5 stars, really (if we had that option). My teen daughter and I stayed here the week between Christmas and New Year's. I found a great deal through the TravelZoo website, and even though I'd not heard of this hotel before, I decided to go ahead and book. I am so glad I did. The location was perfect...just a few...

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Helpful?
Thank cool_teacher590
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear cool_teacher590, Thank you for your recent stay at Cassa Hotel 45th Street. We are so glad to hear that you enjoyed the amenities and our prime location. Hopefully, you were able to explore the area. If not, we are happy to provide an itinerary of must see attractions on your next visit. Likewise, we appreciate you sharing your feedback...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 17,277 - ₹ 38,154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Despegar.com, Travelocity and Jetsetter so you can book your Cassa Hotel 45th Street New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#88 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Cassa Hotel 45th Street New York staff and other travellers.
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Questions? Get answers from Cassa Hotel 45th Street New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a corner room”
 of 5 bubbles sanddab, 6 Mar 2017 | Read review
“The higher the better”
 of 5 bubbles Rockin777, 20 Feb 2017 | Read review
“The higher up you are, the less street noise you'll have.”
 of 5 bubbles cool_teacher590, 18 Feb 2017 | Read review
“They have room sizes on the website and the pics are accurate”
 of 5 bubbles , 7 Feb 2017 | Read review
“pick the room at the highest floors, just to be sure to avoid the city noises.”
 of 5 bubbles ScarlettOtto, 4 Feb 2017 | Read review
5 of 5