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Andaz 5th Avenue

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2,268 Reviews from our TripAdvisor Community

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There are newer reviews for Andaz 5th Avenue
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Showing 2,028: English reviews
Tampa
Reviewed 14 September 2014

Rooms are clean and staff friendly,but inexperienced with providing quality service. I am a Hyatt Diamond member and felt the young staff was not well trained on how to make a guest feel really welcome. They need training by experienced management. Elevators were slow.Location is good. Not a bad hotel,but there are better for the price

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Helpful?
1Thank CMJStewart
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear CMJ Stewart, Thank you for staying with us. I am disappointed to hear that we fell short in meeting your expectations on your recent stay. Your loyalty as a Hyatt Gold Passport Diamond member is most important to us and I am sincerely sorry that your experience was not satisfactorily. I hope that you will give us another chance...

Sussex
Reviewed 13 September 2014

We flew in to EWR and caught the coach, which stopped just around the corner from the hotel, which was really convenient. Check in was straight forward and quick and we were shown to our room, a 2 bedroom suite, which was excellent. It was one of the largest rooms we have had. It had great views, overlooking the Library....

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Helpful?
Thank Polargirl67
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Polargirl67, Thank you for staying with us at Andaz 5th Avenue! We're very happy to hear that you enjoyed your time with us and liked your spacious 2 bedroom suite. Hoping to see you again very soon. Kind regards, Ratna

Sydney, Australia
Reviewed 13 September 2014

Only spent a night at the Andaz and instantly it's my fav hotel in New York City. Great location helps with the real surprise being the room size. They are big - not NYC big - real word big. The designers have done a fantastic job and the free mini bar is one of those , why has it taken...

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Helpful?
1Thank gecko_sydney
New York City, New York
Reviewed 12 September 2014

Where do I even begin? My family of 6 were celebrating two birthdays and decided to book a hotel room for the weekend and enjoyed the city as tourists (we live in Queens). We wanted a room with a view and, boy, did we get some spectacular views from our two-bedroom suite on the 12th floor. The suite featured floor-to-ceiling...

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Helpful?
1Thank Insight_ming
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Insight_ming, Thank you for staying with us for this very special occasion. Happy belated birthday! It's great to hear that you and your family had a good time and enjoyed your spacious 2 bedroom balcony suite. I agree that the view is absolutely amazing. Really perfect for a special getaway. Wishing you a wonderful weekend and hoping to see...

Englewood, New Jersey, United States
Reviewed 10 September 2014

I recently stayed at the Andaz for a weekend getaway in NYC with my niece and we had a fantastic time. The location across from Bryant Park, nearby all of the great shopping in NYC and walking distance to the theater district made it a perfect place to stay. Check-in was flawless and quick and the prices were really reasonable...

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Helpful?
1Thank Marcie D
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Marcie D., Thank you for the compliments! We are looking forward to welcoming you and your nice again very soon. Hoping to see you next time. All the best, Ratna

phoenix
Reviewed 10 September 2014

The rooms are marvelous and the staff goes out of its way to help in any way possible. This is not a typical Hyatt or chain hotel. The wine in the evenings is a nice touch. Great location within walking distance of trains and subways.

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Thank susan c
Riihimaki, Finland
Reviewed 10 September 2014

My wife and I have travelled many times to New York - we have stayed at many of the best hotels but we need to look no further than Andaz - an amazing room, we were made to feel at home by amazing staff - and I loved the tranquility in the midst of the chaos which is New York's...

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Thank Peter K
Knoxville, Tennessee
Reviewed 9 September 2014

Fantastic hotel. Customer service was excellent. The concierge Jo was great. We got last minute tickets to the Billy Joel concert and he help get us there on time. The happy hour wine was great as was the bar downstairs. The rooms were a good size for New York. We will definitely be back. Anthony and Becky

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Helpful?
Thank Anthony W
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Becky & Anthony, Thanks for your nice review. Hope you enjoyed the Billy Joel concert and had a good time. Thanks for the compliments about Jo! I will make sure to share your feedback with him. Looking forward to welcoming you back very soon. Best regards, Ratna

Macau, China
Reviewed 7 September 2014

This was our second stay at the hotel, this time for 8 nights during the US Open tennis fortnight. The hotel was popular with the tennis set, and The Shop at the front of the property had been decorated as a pop-up for Maria Sharapova's confectionery. We were given a room in the East tower, 7th floor, overlooking 42nd Street....

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Helpful?
1Thank greenstOat24
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear greenstOat24, Thank you for selecting Andaz 5th Avenue for your stay in the city during the US Open. We are delighted to hear that you enjoyed your time with us. I appreciate your feedback regarding the design of the rooms. We are actually in the process of upgrading some of our room features to enhance the guest room experience....

Ann Arbor, Michigan
Reviewed 6 September 2014

Staying at the Andaz was unlike any other hotel experience. I was with my college age son and we were looking for something "trendy" but with service and amenities. The Andaz was this and more. Much like a boutique hotel. The suite was large and well appointed. We loved the bathroom, which had many extras. The staff are fantastic -...

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Helpful?
1Thank Catherine D
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Catherine D., Thank you for staying with us and for taking the time to review our hotel. I'm very happy to hear that you and your son had a good time and enjoyed your spacious suite. We would love to welcome you back and are looking forward to seeing you again in the near future. All the best, Ratna

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Andaz 5th Avenue
Andaz 5th Avenue
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more   less 

Additional Information about Andaz 5th Avenue

Address: 485 5th Avenue, New York City, NY 10017-6149
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 19,237 - ₹ 46,865 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz 5th Avenue 4.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Andaz 5th Avenue Hotel New York City
Hotel Style:
#25 Family Hotel in New York City
#34 Romantic Hotel in New York City
#45 Business Hotel in New York City
#46 Green Hotel in New York City
#50 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Andaz 5th Avenue staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Empire Terrace Suite: AMAZING views, giant balcony, 2 bedrooms + 2 bathrooms”
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  • Empire Terrace Suite
  • View of the 'Ball Drop' at Times Square (testing of it on New Years Eve morning)
 of 5 bubbles 375emilyp, 16 Jan 2017 | Read review
“Rooms facing 41st street appear to be quieter at night”
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 of 5 bubbles 655tomasr, 1 Jan 2017 | Read review
“Ask for a non-joining room and check the blinds go all the way down.”
 of 5 bubbles Nick_A_C_T, 1 Jan 2017 | Read review
“we stayed near the lifts but didn't hear them operating.”
 of 5 bubbles 98michaelm98, 27 Dec 2016 | Read review
“near the public library”
 of 5 bubbles claire854, 26 Dec 2016 | Read review
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