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Andaz 5th Avenue

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Andaz 5th Avenue
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2,326 Reviews from our TripAdvisor Community

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There are newer reviews for Andaz 5th Avenue
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Showing 2,080: English reviews
Reviewed 21 December 2014 via mobile

The room was legitimately one of the nicest I've stayed in while in NYC (I'm here frequently for work and have tried many). Well appointed, clean and functional. Room service was terrific. (Try the French toast.) Check-in was easy. I did not give it five stars only because the maid service was a little subpar - she picked up dirty...

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Helpful?
1Thank Tripandtravel999
Cornelia S, General Manager at Andaz 5th Avenue, responded to this review

Dear Tripandtravel999, Thank you for your review. Glad to read that you had an overall excellent experience. Sorry to hear about housekeeping, though. We'll certainly review with the team to ensure the attention to details is a focus for all. Hope to see you the next time you visit. Warmest Regards, Cornelia Samara

Wolverhampton, United Kingdom
Reviewed 20 December 2014

This hotel is excellently situated for sight seeing. The staff are friendly and eager to help, the rooms are lovely trendy and clean, and there's a coffee shop linked from reception with a view of the library

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Helpful?
3Thank Teresa F
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear TeresaF, Thank you for staying with us at Andaz 5th Avenue. Happy to hear that you enjoyed your stay! Looking forward to welcoming you back soon. My best, Ratna

Washington DC, District of Columbia
Reviewed 19 December 2014

In a country where excellent customer service is dwindling, we found Andaz on 5th to be a very pleasant surprise. We were impressed with the overall look and feel for the hotel and even enjoyed the different (at least to us) approach to a check-in/concierge desk. The room was very clean, the bed was extremely comfortable, and the bathroom was...

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Helpful?
2Thank Andrew K
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Andrew K, Thank you for selecting Andaz 5th Avenue for this very special stay in the city. It is wonderful to know that you and your fiancee enjoyed every moment of your stay with us and had such a memorable time. Thank you for the nice compliments about Lauren! She is a true asset to our team and we...

New York City, New York
Reviewed 16 December 2014

Cashed in some Hyatt points and had a Stay-cation at this hotel while I had family in town. The location is excellent for tourists, and the minimal modern design reflects the style of other Andaz hotels. The free minibar, wine, coffee are all nice touches. However service seemed quite subpar. What is supposed to translate as "laid back" actually translates...

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2Thank James_NY_NY
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear James_NY_NY, Thank you for staying with us. I am glad you enjoyed the convenience of our location and liked the design of the hotel. I am shocked to hear about the disappointing customer service and would like to extend my sincerest apologies for this less than satisfactorily experience on your recent stay. I would appreciate the opportunity to discuss...

dundee
Reviewed 16 December 2014

I chose this hotel as I had stayed in the Andaz West Hollywood in Los Angeles in 2010 and had the best hotel experience. This trip to New York was for my mothers 50th birthday and whilst looking for hotels this one stood out as very modern, great location and free mini bar (which was stocked daily). We arrived at...

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Helpful?
1Thank Sarah M
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Sarah, Thank you for the wonderful compliments :) Glad you and your mom enjoyed your stay and felt well taken care of by the team and especially Adrian! He's a wonderful asset to our host team and I'm happy to know he made you feel so welcomed. Looking forward to seeing you again soon. All the best, Ratna

Ocala, Florida
Reviewed 15 December 2014

This review consists of a lot of what I will call irritations. First off, I do not consider myself a particularly fussy or picky person (see my other reviews). However, when paying over $1,000.00 a night for a hotel that bills itself as luxury/five star facility, certain standards should be met and my expectations are going to be high. To...

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10Thank david h
Reviewed 14 December 2014 via mobile

Wow wow wow! The customer service at this place is amazing they make you feel so special. The location is perfect and we felt like it was home! Such an amazing hotel we came on our honeymoon our room was amazing but the staff where the best we have ever known for their kindness. Highly recommended

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Thank Sophieandadam2012
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear sophieandadam2012, Thank you for staying with us at Andaz 5th Avenue! We're very happy to hear that you had a good time with us :) Looking forward to welcoming you back soon. All the best, Ratna

Reviewed 11 December 2014 via mobile

Stayed for 5 nights in November over the thanksgiving holiday. The hotel couldn't have been better, it was my first time in New York and the hotel was everything I imagined and more. All the staff were so welcoming and friendly, they were always on hand to help with anything. We stayed on the 8th floor in an XL view...

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Helpful?
1Thank Peter_pAndy
Cornelia S, General Manager at Andaz 5th Avenue, responded to this review

Dear Andrew, A big thank you for the fantastic review. I'm delighted to read that you had an amazing stay but most of all that she said "yes"!! We do have a 100% success rate when it comes to marriage proposals at Andaz 5th Avenue! :-) Let us know if you're interested in having your wedding at the hotel....we have...

London, United Kingdom
Reviewed 9 December 2014

As the title of my review states I was so pleasantly surprised with the Andaz 5th Avenue and you would be hard pushed to find better value for money 5 Star property in NYC. In the past we have been fortunate enough to stay in Manhattan on very generous expense accounts and have stayed at The Plaza, Mandarin Oriental and...

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Helpful?
1Thank Happynomad81
Cornelia S, General Manager at Andaz 5th Avenue, responded to this review

Dear HappyNomad81, We much appreciate your wonderful review. Glad that you found your new home during your visits to NYC! Our hotel was designed by Tony Chi and was meant to feel like a Residence....we are lucky to have the amazing NYPL as our neighbor as one can never get tired of the view of that gorgeous building. We look...

New Orleans, Louisiana
Reviewed 8 December 2014

The Andaz 5th Avenue is ideally located, midtown on 5th Ave., walking distance from the Theater District, great restaurants and wonderful shopping. The staff are all helpful, friendly, and very professional. The rooms have delightful large baths, and the ones overlooking 5th Ave and the library are gorgeous. Arrival is made pleasant by the attentive staff, offering wine or water...

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Helpful?
Thank Elliegirlnola
Cornelia S, General Manager at Andaz 5th Avenue, responded to this review

Dear Elliegirlnora, We are so happy to read that we're your first class favorite hotel! What an honor. Thank you. Our team is delighted to hear your compliments. Hope to see you back with us soon. Happy Holidays! Very best, Cornelia Samara General Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Andaz 5th Avenue
Andaz 5th Avenue
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more   less 

Additional Information about Andaz 5th Avenue

Address: 485 5th Avenue, New York City, NY 10017-6149
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 24,283 - ₹ 48,174 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz 5th Avenue 4.5*
Number of rooms: 185
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Also Known As:
Andaz 5th Avenue Hotel New York City
Hotel Style:
#25 Family Hotel in New York City
#34 Romantic Hotel in New York City
#45 Business Hotel in New York City
#48 Green Hotel in New York City
#54 Luxury Hotel in New York City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back tower is quiet, but a small hassle to get to and from. The larger room size is definitely worth it if you can afford it.”
 of 5 bubbles Amcgreg74, 9 Mar 2017 | Read review
“Upgrade your room for some fantastic views of the city.”
  • View of the NY City Library from our room!
 of 5 bubbles Hetherington_2017, 24 Feb 2017 | Read review
“Chose rooms facing 5th avenue.”
 of 5 bubbles sayadil, 8 Feb 2017 | Read review
“Breakfast delish!”
 of 5 bubbles toddandlayla, 1 Feb 2017 | Read review
“5th Avenue Suites have excellent views, Loft Suites are very large and secluded but in serious need of maintenance and upkeep”
 of 5 bubbles FLThreeFiveOh, 31 Jan 2017 | Read review
5 of 5