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The Chatwal, A Luxury Collection Hotel, New York

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Traveller (387)
Room & Suite (485)
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Overview
  • Excellent76%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“butler service”(39 reviews)
“red door spa”(25 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Offers from The Chatwal, A Luxury Collection Hotel, New York
Special Offer: Breakfast for 2 Included
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Offers from The Chatwal, A Luxury Collection Hotel, New York
Special Offer: Breakfast for 2 Included
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,228)
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1,097 results
Traveller rating
816
166
63
27
25
Traveller type
Time of year
LanguageEnglish
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816
166
63
27
25
Show reviews that mention
All reviewsbutler serviceheated toilet seatred door spahead butlertimes squaretv in the mirrorart deco decornew yorkstarwood pointsrain showerjunior suitethe theater districtst regisan upgradefour seasonslobby bari highly recommend this hotel
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1 - 5 of 1,097 reviews
Reviewed yesterday via mobile

Arrived at this hotel for my birthday, after we had confirmation , arrived from the uk , only to find our room for the first night had been cancelled, NOT a very good start to our few days away !!! Tying to put us up...More

Thank wendyrubins
Hotel's Favourite
Reviewed 9 February 2018

This is a small boutique hotel, so don't expect to be greeted at the door by a team of people ready to help you like at the Plaza. Given that, it's pretty darn great. We stayed in the Zen Suite, which was just incredible. Service...More

2  Thank hyslopc
Response from Yina J, Director of Marketing at The Chatwal, A Luxury Collection Hotel, New YorkResponded 12 February 2018

Dear hyslopc, We are delighted to hear that we exceeded your expectations! Thank you very much for the valuable feedback, great to learn that you enjoyed the Zen Suite, it is indeed on of our best accommodations! We would also like to thank you for...More

Reviewed 1 week ago via mobile

Great 4 nights in this lovely hotel. Well equipped rooms with ample sockets and fast wi-fi. wonderful staff who could never do enough for you and all very pleasant. Location is ideal for Manhattan and wider NY.More

Thank Steve L
Response from Yina J, Director of Marketing at The Chatwal, A Luxury Collection Hotel, New YorkResponded 1 week ago

Dear Steve L, Thank you for sharing your wonderful feedback! We are delighted to hear that you have enjoyed your time with us and we have exceed your expectations but most importantly thank you for highlighting our team's genuine hospitality! Also happy to learn that...More

Reviewed 2 weeks ago

The hotel was nice with good service. The staff was helpful and very accommodating. The pool is a small swim in place lap pool, but nice. The rooms are small too. The washroom is nice. It was comfortable and quiet.

Thank 810estherg
Reviewed 2 weeks ago

Have stayed at the Chatwal a few times in the last couple of years....beautiful, clean and close to theaters. Nice pool and spa to rest in after your walk throughout the city and Central Park. Always friendly and helpful staff....professionals!More

Thank 223jbrown
Response from Yina J, Director of Marketing at The Chatwal, A Luxury Collection Hotel, New YorkResponded 2 weeks ago

Dear 223jbrown, Thank you very much for sharing your valuable feedback! Delighted to hear that you have made The Chatwal your home away from home in New York City and that you have been enjoying our most convenient location close to the Theater District as...More

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Best Value Properties in New York City, NY
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 545 - US$ 1,090 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in New York City
#19 Romantic Hotel in New York City
#39 Business Hotel in New York City
#41 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 545 - US$ 1,090 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in New York City
#19 Romantic Hotel in New York City
#39 Business Hotel in New York City
#41 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (387)
Room & Suite (485)
Dining (32)
Pool & Beach (1)
Amenities (41)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Rivka C
29 December 2017|
AnswerShow all 4 answers
Response from DesertNanu | Reviewed this property |
We only had a beautiful shower in our room. You may have to specially request a room with a tub
0
Votes
MelbourneMack
15 December 2017|
AnswerShow all 2 answers
Response from Spencer B | Reviewed this property |
I'm not sure what a deluxe double is? From my experience, I'd get two rooms and make sure they are ajoining.
0
Votes
kckian2017
30 October 2017|
AnswerShow all 4 answers
Response from tripadvise2010 | Reviewed this property |
The question is if it is firm, comfortable bug free and made up with duvets? Yes.
0
Votes
Room Tips
"Seventh floor has walk-out terrace"
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"Take advantage of the Red Door Spa in the Hotel and the restaurant."
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"Rooms facing 44th St are very quiet."
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"It's NYC, so the higher the better, unless you can get a room with a terrace."
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