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Staybridge Suites Times Square - New York City

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Traveller (1786)
Room & Suite (932)
Dining (102)
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Overview
  • Excellent55%
  • Very good35%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“port authority”(314 reviews)
“parole office”(133 reviews)
“times square”(997 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
Fitness centre
3 Star Hotel
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Reviews (5,920)
There are newer reviews for Staybridge Suites Times Square - New York City
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Traveller rating
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2,485
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All reviewsport authorityparole officetimes squarefree laundrynew yorkfull size fridgefridge freezerstove topbus stationsmall kitchennever felt unsafethe breakfast areabagelscomplimentary breakfastlower floorhell's kitchenfew blocks
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11 - 15 of 4,339 reviews
Reviewed 1 week ago

We recently stayed at the Staybridge Suites Times Square on a short trip to visit friends. We chose it for the excellent location and were pleasantly surprised by the amenities and the staff. There was a "social/happy hour" Monday-Wednesday and we tried it 2 nights....More

2  Thank dldeveauxmi
Response from Dan P, Manager at Staybridge Suites Times Square - New York CityResponded 2 days ago

On behalf of each staff member mentioned in your lovely review I thank you for taking the time to share your experience here at Staybridge with fellow travelers.I am delighted to hear our team was able to go above and beyond to ensure your stay...More

Reviewed 1 week ago via mobile

We could not fault the hotel. Rooms were clean and soooo comfortable, staff ( housekeeping) and reception /door staff, even the table clearers at breakfast were always polite and accommodating to their maximum and I can’t understand recent visitors at the same time as us...More

3  Thank Lovefoodhaterude
Response from Dan P, Manager at Staybridge Suites Times Square - New York CityResponded 2 days ago

Thank you for the amazing review! I am so happy to hear your accommodation was clean and comfortable and each department were able to provide you with five star service with a smile. Our breakfast buffet is the perfect jump start to the day with...More

Reviewed 1 week ago

China and Brad were absolutely amazing in their customer service! My boyfriend and I were visiting for my birthday and it started to rain and China lent us umbrellas to use and Brad pointed us to the nearest subway station for our destination!Anything we needed...More

1  Thank pmtinana
Response from Dan P, Manager at Staybridge Suites Times Square - New York CityResponded 2 days ago

Thank you for the glowing five star review! Brad and China were so happy they were able to make your birthday celebration that much more special! I am delighted to hear you were able to take advantage of our prime location and enjoyed your time...More

Reviewed 2 weeks ago

When we arrived at the front desk Amanda greeted us with a friendly smile. They could not locate our reservation made with an on line company even when I should them the confirmation but she assured us it would not be a problem. After a...More

Thank Shawn3155
Response from Dan P, Manager at Staybridge Suites Times Square - New York CityResponded 2 days ago

Thank you for the lovely five star review! I am happy Amanda was able to take care of you from the moment you checked in and was ecstatic to hear of your kind review. Amanda, and the entire staff hope to see you on your...More

Reviewed 2 weeks ago via mobile

Stayed at the Staybridge Suites last year and I encountered some of the same minor problems are the guests encountered, slow lifts and small breakfast space. Minor inconveniences that a friendly staff more than made up for. Now for my most recent stay. Hotel must...More

4  Thank Peter A
Response from Dan P, Manager at Staybridge Suites Times Square - New York CityResponded 2 days ago

Peter A, It is terribly upsetting to hear your second stay with us did not live up to your expectations. Our goal here at Staybridge is to provide each and every guest with the five star service we are known for. I would love to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 196 - US$ 450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Family Hotel in New York City
#56 Business Hotel in New York City
#60 Romantic Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 196 - US$ 450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Family Hotel in New York City
#56 Business Hotel in New York City
#60 Romantic Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1786)
Room & Suite (932)
Dining (102)
Pool & Beach (3)
Amenities (24)
Family and Play Areas (11)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Cgmrose31
24 March 2018|
AnswerShow all 4 answers
Response from Leslie S | Reviewed this property |
Yes, theres a hair dryer
1
Vote
landlady39
13 March 2018|
AnswerShow all 6 answers
Response from cherrygem008 | Reviewed this property |
We had two king beds in our room
1
Vote
irishgal32
3 March 2018|
AnswerShow all 4 answers
Response from FatMonkey65 | Reviewed this property |
Hi I emailed them on a couple of occasions prior to our trip and on each occasion they did reply with 24 hours and were very helpful. I would imagine with the service we received that this is just a oversite and they will... More
1
Vote
Room Tips
"try and face the front as friend had back room and could hear music from roof bar next door"
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"Rooms on the higher floors and ending 09 (or away from elevator)"
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"Higher floors means longer wait time for elevators"
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"For great views, choose a room high up, but be patient for elevators."
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