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Four Points by Sheraton Midtown - Times Square

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Four Points by Sheraton Midtown - Times Square
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1,991 Reviews from our TripAdvisor Community

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Showing 1,566: English reviews
Port Elizabeth, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW via mobile

What a fantastic stay we had at this lovely hotel! Been greeted by the bubbly Ashley on checkin set the tone for a fabulous stay! Perfectly located this was a true gem! Excellent team including Hector, Cyn, Patrick and Ari! Can't wait to return!

Helpful?
1 Thank thomsonclan2015
Greenville, South Carolina
Level Contributor
1,093 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
Reviewed yesterday NEW

Ashley, Ruth, and Ari were great when we arrived for our stay as was the bellman who took care of our car. We weren't able to get the room we wanted, but we did get a room with a view. We are loyal SPG members so we did get a few perks that were nice. We enjoy the Heavenly beds,... More 

Helpful?
1 Thank Richard F
west midlands
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 days ago NEW via mobile

Booked in here 21st November room was spacious clean and been on 23rd floor views were amazing. ..King size bed which was very comfortable. Free WiFi which is a bonus with x large TV.free safe also.staff were very helpful and pleasant. 5 mins walk from times square and other local attractions very close and in walking distance..only had to use... More 

Helpful?
Thank kazdavegul
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Kazdavegul, We would be happy to have stay with us again. Fantastic review!! More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

I enjoyed the location of the place to midtown, the good price, and the friendly staff. I arrived a bit early for my check in and the associate who helped me Christina allowed me to check in earlier, even upgraded me to a bedroom with 2 beds! Now that's what I call above and beyond customer service. Will for sure... More 

Helpful?
Thank David S
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

David S, This review is amazing!!! We love it when our guests are happy and Christina made sure to make you a happy guest. I will be sure to share this with her and the rest of the staff. More 

Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

Booked a holiday to kick off the Christmas season and what better place than New York City! Caught the tail end of the Macy's parade but we were knee deep in people. The hotel is in a perfect spot, close enough to walk anywhere but far enough from the maddening crowd. Rooms are small better clean and well organized. Staff... More 

Helpful?
Thank CC Hastings H
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

CC Hastings H, Thank your for your review! We are happy that we made the start of your holidays a good one. More 

Wayland, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

I regularly stay at this hotel when traveling to NY for business. But I also have tried dozens of other NY hotels. When it comes to helpfulness and efficiency and professionalism of the Front Desk staff, no one is better in their market segment. They not only get the basics right...but often go the extra mile to make the stay... More 

Helpful?
Thank Bill J
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Bill J, The staff's goal is to make sure all our guests are happy. It is great to read that they were able to provide great service and made your stay a great one. More 

1 review
Reviewed 6 days ago NEW via mobile

I stayed here from 22-26 November 2016 and loved the hotel! Very central to most major landmarks! Rooms were clean and breakfast was great! Would recommend to anyone, made my first trip to NYC most enjoyable.

Helpful?
Thank Kayleigh W
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Kayleigh W, This is an awesome review!!! We are happy that we were able to make your first trip to the big apple memorable and enjoyable. See you soon! More 

Toronto, Ontario, Canada
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 week ago

They treated me quite well when I checked in for the first time. But their services deteriorated quite a bit each time that I checked in. For the fourth time, when I tried to book a room, the booking agent hanged up the phone while he said that the would help me find a room. The room service was not... More 

Helpful?
Thank Shiny Z
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Shiny Z, Thank you for your feedback! We are sorry that our hotel did not meet not your expectations. We hope you will give us a chance again in the future. More 

Scotland, United Kingdom
1 review
Reviewed 1 week ago via mobile

Hotel is very central to everything, staff are pleasant and very helpful. The restaurant we where assistant by Rahman who was very sweet. We asked for later check out and nothing was a problem. Highly recommend this hotel and cleanliness was top marks. Thank you for making our stay so wonderful and we will be back.

Helpful?
Thank rhonda148
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Rhonda148, Wow!! This is such a great review. I will be sure to share it with Rahman and the rest of the staff. More 

Stockholm, Sweden
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

Really great location to stay if you are planning to explore NY city.. Broadway, times square, madame taussade all in walking distance. As this is NY central do not expect big rooms or fancy interiors... This staff was helpful and service was good.

Helpful?
Thank Nomads852
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Nomads852, Thank you for taking the time to leave us a review! More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more   less 

Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: ₹ 9,712 - ₹ 37,822 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Four Points By Sheraton Midtown - Times Square Hotel New York City
4 Points By Sheraton Midtown - Times Square
Four Points Midtown
Four Points New York City
Hotel Style:
#177 Romantic Hotel in New York City
#178 Business Hotel in New York City
#193 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Midtown - Times Square staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Midtown - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors offer a good view”
 of 5 bubbles RichardF215, 2 Dec 2016 | Read review
“The higher floors offer the best views and most quiet...but haven't had a bad room.”
 of 5 bubbles BillJ703, 28 Nov 2016 | Read review
“Ask for a high floor as it stops road and traffic noise.”
 of 5 bubbles daviddK7285MP, 17 Nov 2016 | Read review
“our room didn't have a view, but it's okay cause we weren't in the room much.”
 of 5 bubbles 808Madeline, 13 Nov 2016 | Read review
“upper floor rooms due to views and a little quieter”
 of 5 bubbles 615RichardF615, 13 Nov 2016 | Read review
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