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Days Inn Hotel New York City-Broadway

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Days Inn Hotel New York City-Broadway
Days Inn Hotel New York City-Broadway
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1,834 Reviews from our TripAdvisor Community

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Showing 1,208: English reviews
Rainham, United Kingdom
Reviewed 3 days ago NEWvia mobile

Myself and my brother spent 4 nights here in a non smoking room with 2 doubles. First impressions of the outside of the building was that it could use a bit of a clean, the signs were darkened by dirt and only marginally cleared when it snowed. The entrance and foyer were quite nice, clean and well kept. However it...

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Helpful?
1Thank Hannah T
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review

Dear Hannah T, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I will bring this up to each department. Exceptional guest service is the foundation of our brands promise. Your feedback helps us improve. Thank you once again for your comments Regards, Coral C

Haifa, Israel
Reviewed 1 week ago NEW

Great service and most helpful desk. The room needs a lot of improvement. I stayed in room 927; a double-bed non smoking room. The room needs to be completely renewed. Everything worked but all the furnishings are quite old and show use marks. The beds were very clean and the housekeeping services are very good. The location is great; three...

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Helpful?
1Thank Karyoca
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review

Dear Karyoca, Thank you for taking the time to post a review of your recent stay. Feedback such as yours is a vital element to our success and used to train our staff on what our guests expect of us. We would very much look forward to an opportunity to welcome you back. Thank you, Coral

New York City, New York
Reviewed 1 week ago NEWvia mobile

Stayed here for one night. The place is extremely old and dump looking right from the get go. When I walked into my room, I was greeted with hissing noises from the radiator and the smell of smoke, either from cigarettes or the radiator I couldn't tell. This place needs to be thoroughly cleaned and updated.

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Helpful?
1Thank Aaron K
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review

Dear Aaron K, I thank you for your posting and comments in regards to your stay. These posts allow us to review our performance and make the experience better for our guests. Please accept my sincere apologies for any inconvenience you have experienced. We take pride in ensuring our guest’s satisfaction. Thanks again, Coral C

Irvine, Scotland, United Kingdom
Reviewed 1 week ago via mobile

Good location on the upper west side. Right round the corner from 96th street subway which takes you into times square in about 5 mins. The hotel itself looks nice from the outside and foyer. The staff (of what we spoke to them) seemed lovely. They room we were in was an absolute s**t hole. The windows were taped shut,...

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Helpful?
1Thank Joanne F
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review

Dear Joanne F, Thank you for your comments and review. I am sorry we felt short on appearance and accommodations but, I am glad you found the staff to be nice. I hope that in the future you can give us another chance so, we can show you a better time. kind Regards, Coral

Moorpark
Reviewed 1 week ago

The rooms were adequate and clean. Hotel is old and in dire need of updating. Elevators were dirty with trash inside them. Doormen do not open doors. They just stand around. Taxi called for us charge more than the metered cabs which we did not know ahead of time. They also do not accept credit card cards--only cash..

Review collected in partnership with Days Inn
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Helpful?
1Thank Cynthia D
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review

Dear Cynthia, We appreciate the feedback. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We strive to provide the highest levels of service and comfort for our guests. We hold ourselves to a higher standard. I hope we get a new chance...

Reviewed 3 weeks ago via mobile

It was the cheapest hotel available on the island, which made it worth going to. The location is about an hour walk to Time Square, so you'll probably want to take public transit The room was clean, but plain.

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Helpful?
1Thank chris_the_guy
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review

Dear chris_the_guy Thank you for your review and comments. I am glad you found our location convenient and affordable. I hope that we can have you back as our guest. Regards, Coral

Reviewed 3 weeks ago via mobile

I guess it's my own fault but this was the second time we tried this hotel. Last time, I thought it was terrible. This time, I booked a more expensive room, but it wasn't worth it. The room was small, dingy and the bathroom narrow. The public areas seemed dirty to me. The staff are great, which is a saving...

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Helpful?
1Thank James G
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review

Dear James G, Thank you for your review and comments. I am sorry we didn’t meet your standards. Our main goal is to make every stay memorable. I apologize for not meeting your expectations. I hope that we can have you back as our guest. Regards, Coral

Freeport, New York, USA
Reviewed 3 weeks ago

This hotel was okay, nothing special. They need to pay more attention to the platform beds and vacuum around the mattress. We had no hot water and my husband was having surgery the next morning and would have liked to shower. I was looking forward to a bath, but no such luck. We called the desk and she sent up...

Review collected in partnership with Days Inn
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Helpful?
1Thank johnfredg
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review

Dear johnfredg, Thank you for your comments and for taking the time to review our hotel. I would like to, again, apologize for the condition of your room. These issues will be addressed with the parties responsible for your claim. I hope that you will give us a chance again one day... Regards, Coral

Runcorn, United Kingdom
Reviewed 3 weeks ago

A few friends and myself were looking for something on a budget to try and get to NY during December. This hotel is very basic and in some ways really lets itself down. The first room my cousin and myself were given was through a fire exit door and it was an absolute tip. I only looked in and walked...

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Helpful?
Thank Debbie M
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review

Dear Debbie, Thank you for taking the time to share your feedback. Our goal is to exceed the expectations of our guests and I am so sorry to hear that we failed to accomplish this during your stay. We will certainly use your feedback to improve our hotel and services Regards, Coral

New York City, New York
Reviewed 3 weeks ago

Review collected in partnership with Days Inn
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Thank tereyal
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge

Additional Information about Days Inn Hotel New York City-Broadway

Address: 215 West 94th Street, New York City, NY 10025-6922
Region: United States > New York > New York City > Upper West Side
Price Range: ₹ 6,275 - ₹ 19,985 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Days Inn Hotel New York City-Broadway 2.5*
Number of rooms: 347
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Also Known As:
Days Hotel New York City
Days Inn New York City
Days Hotel Broadway New York
Days Broadway Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Days Inn Hotel New York City-Broadway staff and other travellers.
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Questions? Get answers from Days Inn Hotel New York City-Broadway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgraded room”
 of 5 bubbles debbiem523, 28 Dec 2016 | Read review
“Do not put up with an inadequate room! Complain!”
  • The last straw and the reason I changed rooms!
 of 5 bubbles H976IVrebeccad, 27 Dec 2016 | Read review
“"Bring your own Hair Dryer" "Don't reply on WIFI" "Check out other hotels first"”
 of 5 bubbles Pilot-Craig, 26 Dec 2016 | Read review
“If you are non-smoker be sure to ask for non-smoking room”
 of 5 bubbles U6867MC_, 22 Dec 2016 | Read review
“Maybe club level is better buy avoid any standard rooms .... awful”
 of 5 bubbles 128Hopper, 13 Dec 2016 | Read review
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