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About
#273 of 519 hotels in New York City
Location
Cleanliness
Service
Value
Moxy NYC Downtown, located in the heart of the financial district of lower Manhattan, a hotel that breaks the rules by design - a basketball court, arcade, co-working Recreation space and cocktails for days. Moxy NYC Downtown is an excellent choice for travelers visiting NYC, offering a luxury environment alongside many helpful amenities designed to enhance your stay. Its 298 guest rooms, custom designed with natural light, upgraded finishes and playful attention to detail lend itself to the demands of today’s every day traveler.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Aerobics
Books, DVDs, music for children
Children's television networks
Parking
Wifi
Yoga classes
Yoga room
Fitness classes
Personal trainer
Restaurant
Breakfast available
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Evening entertainment
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Conference facilities
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Trendy
Languages Spoken
Spanish
Location
100Great for walkers
Grade: 100 out of 100
321Restaurantswithin 0.5 km
99Attractionswithin 0.5 km
Contact
26 Ann St, New York City, NY 10038-2411
Getting there
Fulton StNew York City Subway1 min
Fulton StNew York City Subway2 min
Nearby restaurants
Pisillo Italian Panini
1,004 reviews1 minItalian
Kuu Ramen
218 reviews2 minJapanese
Manhatta
348 reviews4 minAmerican
Kesté Pizza & Vino
1,166 reviews4 minItalian
See all nearby restaurantsNearby attractions
The National 9/11 Memorial & Museum
96,308 reviews6 minHistoric Sites
World Trade Center's Liberty Park
2,973 reviews4 minParks
World Trade Center Memorial Foundation
1,347 reviews6 minHistoric Sites
World Trade Center Station (PATH)
1,288 reviews5 minArchitectural Buildings
See all nearby attractions351Reviews29Q+A43Room tips
Reviews
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travelingcoconuts wrote a review Jan 2023
Love the moxy!! The staff is fabulous - they make Moxy the moxy! The location is great, safe and plenty in walking distance. The lobby area with bar , games and basketball court is very unique. The rooms are small but it is NYC! All nyc rooms are small. Some of the other negative reviews make no sense. Moxy is a unique hotel brand , if you want four seasons vibes and service then pay to stay there. Moxy is definitely different but it’s crisp , clean & have amazing people working who are truly hospitality gems- that’s all that matters to me and my experience! Don’t sleep on Moxy Downtown.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 1 week ago
Dear brittanytK4385TN, Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We are also pleased you found our terrific location to be perfect for your plans for visiting our great city. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Stayed for the night with my service bulldog for a mini staycation and couldn’t have been more pleased … the room is small but SO SO well designed… comfortable bed, cool hanging chair, comfy bed and SUPER soundproof. The lobby is H U G E and fun with tons of space to tuck yourself in and read or work … nice vibe and really lovely staff … will definitely be coming back for a stay *if from out of town the location is perfect … walking distance to all downtown attractions and tucked on a low traffic block a stones throw from all major subway lines
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 5 Jun 2022
Dear jacquibr123, Thank you for choosing to stay with us at the Moxy NYC Downtown and for taking the time to post your excellent review. We are delighted to read you were pleased not only with your efficiently-designed room and our inviting lobby but also with our spirited crew and terrific location. There is much to see and do in our exciting city, and we love knowing our guests are so close to many great attractions. We appreciate your business and look forward to welcoming you and your furry friend again for another seamless experience. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avoid this hotel if you are not a backpacker/tourist. Hotel is a disaster for the business traveler. No desk in the room. Ridiculous lobby area -starts playing loud lounge music from 6.30 AM onwards.
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 2 weeks ago
Dear avS582WL, Thank you very much for choosing us and offering your feedback. We truly apologize for not meeting your expectations and for the noise issues you experienced during your stay. We know we are not your traditional hotel experience, but we strive to provide everything you need for a great stay. We are grateful for the feedback regarding the areas we could work on and the things you would change. We hope to have another opportunity to show you our commitment to exceptional experiences, and we wish you all the best with your travels. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a youth hostel desguised as a hotel with Marriott prices. It is unbievable how can Marriott ofer such low quality: staff totally unprepared and amateur, from frontdesk to management. Hotel full of kids drinking (and they help and support the idea of a permanent party). We ended In the street one night because the fire alarm went on: someone must have been smoking In the room; reading more reviews we’ve discovered is a common thing to happen. Another day, only one of the three elevators was working In a 29 floor building. Problems with our reservation happened 3 days In a row with the same argument for it: there was a mishunderstanding… Moxy NYC downtown is clearly a tourist trap. Marriott should be ashamed of this low quality and service under their brand. Avoid.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Avoid Staying at this hotel; don’t be fooled by the hipster look. The scenario was designed to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 4 weeks ago
Dear Gonçalo F, Thank you for taking the time to post your review. We want every guest to have a seamless experience and receive friendly and warm service throughout their stay with us; therefore, we are very sorry we let you down and for the inconveniences you endured. We have shared your feedback with our crew, and we take each comment seriously. We are grateful for your patience and hope you will give us another chance to make a favorable impression. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where to start….so many issues….. Rooms are really small…. Very small… Ac noisy …..come on we are in 2020 and you have noisy AC in rooms No water pressure or hot water No front desk to check in or to talk to someone Not worth the price we pay No parking
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 29 Dec 2022
Dear quetraveller, Thank you for your honest review. We appreciate you taking the time to evaluate your stay, and we are truly sorry we did not meet your expectations and that you were disappointed with certain aspects of our hotel. We are committed to providing a memorable stay with the best accommodations and service. Therefore, we will use your comments to improve our guest experience, and we hope you will consider a future visit to experience the level of stay and hospitality we are typically known for extending to each and every guest. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Special thanks Alysse, Steven & Mgr Brittany - reservations screwed up our rate but the hotel honored it. Everyone we encountered was welcoming and gracious. Standard NYC room - decor is quite different but enjoyed it. Kids enjoyed the basketball court and games in restaurant. Close proximity to great places to eat and easy access to train. Would stay again.
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Date of stay: December 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 29 Dec 2022
Dear THW51, Thank you for staying with us and for the terrific review. We enjoyed having you as our guest at Moxy NYC Downtown. It is great to know that our convenient location, stunning decor, amazing amenities, and incredible Crew made your stay even more memorable. Making our guests feel at home is what we love to do, and we will pass along your generous compliments to Alysse, Steven & Brittany. We look forward to welcoming you back soon the next time you are in the area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall, just can’t recommend this hotel, especially at the prices they charge. Hotel basically told me they don’t participate in mobile check in. Guess what, Marriott mandated all hotels be ready to accept mobile check in by June 2021. They’re 18+ months behind that, and refused to honor it. They also didn’t offer the relevant Platinum / Titanium benefit choices. After pressing it, they did offer me the benefit guarantee and said they would align on offering that in the future, so I guess that will remain to be seen. Just not impressed at all. And ESPECIALLY at the prices they want. Stay at the Marriott Downtown if you want a good Marriott brand hotel in the area.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 28 Dec 2022
Dear joeypore, First and foremost, thank you for your loyalty. We appreciate you taking the time to evaluate your stay, and we are sorry we did not meet your expectations. We are committed to providing the best stay as well as accommodations and service. Therefore, we will share your comments with our Crew as we continually strive to improve our guest experience and provide complete guest satisfaction. We hope you will consider a future visit to experience the level of stay and hospitality we are typically known for extending to each and every guest. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed in many hotels in New York over the years and I’m aware that some rooms can be small. This has to be the hotel with the smallest room I’ve ever stayed in. It is so tiny you cannot unpack. To work you have to sit on the end of the bed. The couple of staff I spoke to have been rude and I think the element for me that takes the biscuit for $450 hotel room a night to have No Coffee in the room and have to go to the bar to pay for a coffee is ridiculous. This is the first and last time I will ever stay here.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 1 Dec 2022
Dear Mobile562650, Thank you for choosing us and sharing your experience. We are very sorry for the disappointment with your room and regret not meeting some of your expectations. Our rooms were designed to be cozy and hyper-efficient, providing all of the little things that today's jet-setter is looking for. Please accept our apologies for the service issues you experienced during your stay. Our primary focus is on outstanding hospitality to every guest; therefore, we have addressed this with the appropriate individuals, and we are very grateful for your patience. We hope you will consider a future visit to experience the level of hospitality we are typically known for extending to each and every guest. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a mom traveling solo for work this was the perfect mix of a fun and upbeat environment but also felt restful. The rooms were adorable, a great size, and the bar/food was good too. Very friendly staff and a great lobby for getting work done!
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Date of stay: November 2022Trip type: Travelled on business
Rooms
Location
Service
Room Tip: 7th floor had great views!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 17 Nov 2022
Dear Kaitlin2023, Thank you for choosing the Moxy NYC Downtown for your visit to our city and for sharing your review. We love to hear that you rested well in our comfortable accommodations and that our amenities were perfect for your needs. We’re also happy you gave our friendly crew a shout out-they are the best! Thank you once more, and we hope you will make us your home the next time you are in this area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
King bed is the size of a queen. They will insist it is a king though. Even if you requested a roll away and a lower floor in advance, they may provide you with neither. Now three of us will be enjoying a queen bed. One star.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 6 Nov 2022
Dear M1806LZj, We appreciate you taking the time to evaluate your stay, and we are sorry we did not meet your expectations for a memorable and seamless stay. We are committed to providing the best accommodations and service. Therefore, we hope you will consider a future visit to experience the level of stay and hospitality we are typically known for extending to each and every guest. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$163 - $345 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
298
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Frequently Asked Questions about Moxy NYC Downtown
Which popular attractions are close to Moxy NYC Downtown?
Nearby attractions include The National 9/11 Memorial & Museum (0.5 km), World Trade Center's Liberty Park (0.3 km), and World Trade Center Memorial Foundation (0.4 km).
What are some of the property amenities at Moxy NYC Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Moxy NYC Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Moxy NYC Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Moxy NYC Downtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Moxy NYC Downtown?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Moxy NYC Downtown?
Yes, guests have access to a fitness centre, fitness classes, and yoga classes during their stay.
Is Moxy NYC Downtown located near the city centre?
Yes, it is 0.3 km away from the centre of New York City.
Are any cleaning services offered at Moxy NYC Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Moxy NYC Downtown offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Moxy NYC Downtown?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.5 km), World Trade Center Memorial Foundation (0.4 km), and Hamilton Park (6.5 km).