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26/11/2017 27/11/2017
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    Lotte New York Palace

    455 Madison Avenue, New York City, NY 10022-6845
    (646) 681-7226
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    26/11/2017 27/11/2017
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     28 people are viewing this hotel
    US$ 572
    US$ 519
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    Traveller (1060)
    Room & Suite (696)
    Dining (68)
    The Towers at Lotte New York Palace
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    Overview
    • Excellent64%
    • Very good23%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “pomme palais” (115 reviews)
    “cathedral view” (71 reviews)
    Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    4.5 Star Hotel
    All hotel details
    Offers from Lotte New York Palace
    Special Offer: UP TO 25% OFF
    Hotel packages
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (3,556)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 3,032 reviews

    Reviewed yesterday via mobile

    Everything is old and overpriced. Not worth your money and hassle. I was in main building, king bed room. Used hotel tonight, somehow had super hard time checking in, waited at the front for more than 30min just to figure what was going on. Hotel...More

    Thank BUNNY G
    Hotel's Favourite
    Reviewed 26 June 2017

    I was in NYC with some friends last December when we stumbled across the Lotte New York palace hotel. We walked in looking around amazed and were approached by Becky who asked if she could help us find anything. She then gave us a great...More

    8  Thank BostonTravelLover1
    Response from nypalace, General Manager at Lotte New York PalaceResponded 27 June 2017

    Dear BostonTravelLover1, Thank you for taking the time to share your review of your stay. I am incredibly delighted to hear about your amazing experience during your staying with us. Our team is truly dedicated in providing our guests with the 5 star service in...More

    Reviewed 3 days ago

    A 5-star hotel living up to it's potential. Staff was very friendly and accommodating from beginning to end & great view of Cathedral. Also,, great location for a "Girls Weekend" to visit St. Patrick's Cathedral, Rockefeller Center/Observation Deck, Central Park, Radio City & many, many...More

    Thank Sue R
    Reviewed 4 days ago

    Except the location is good and the bed is comfortable, there is nothing that value the money. There is no kettle, tea bag, cup and even "instant" coffee (not to mention coffee machine and no free wifi) in the room with a room rate of...More

    1  Thank racwan712
    Response from nypalace, General Manager at Lotte New York PalaceResponded 3 days ago

    Dear racwan712, Thank you for taking the time to share your review with us. I am disappointed to hear about your less-than-exceptional experience during your stay. Please be assured that we strive to provide 5 star service to every guest every time and I am...More

    Reviewed 4 days ago

    I took my daughter to NYC for her 14th birthday and stayed at the Towers. We could not have made a better choice in hotels. It was absolutely beautiful and the customer service was outstanding! Kal, one of the concierges, was wonderful! He got us...More

    Thank Linda G
    The Towers at Lotte New York Palace
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 267 - US$ 921 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Spa Hotel in New York City
    • #54 Family Hotel in New York City
    • #69 Luxury Hotel in New York City
    • #71 Business Hotel in New York City
    • #82 Romantic Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 909
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, Cancelon, getaroom.com and TripOnline SA so you can book your Lotte New York Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • New York Palace Hotel ,
    • New York City Palace Hotel ,
    • Palace Hotel New York ,
    • Palace Hotel Nyc
    Add Photo Photos
    Traveller (1060)
    Room & Suite (696)
    Dining (68)
    Pool & Beach (1)
    Hotel & Grounds (794)
    Bathroom (29)
    Business Centre & Event Rooms (20)
    Family and Play Areas (5)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
    Omni Berkshire Place
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    .14 km away
     
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    4,960 reviews
    .37 km away
     
    The Towers at Lotte New York Palace
    1,133 reviews
    .01 km away
     
    Warwick New York
    4,442 reviews
    .54 km away
     
    Nearby Restaurants
    Maloney & Porcelli
    664 reviews
    .09 km away
    Isadoras Cafe
    195 reviews
    .11 km away
    Fresco by Scotto
    357 reviews
    .12 km away
    Pomme Palais
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    .05 km away
    Nearby Attractions
    St. Patrick's Cathedral
    10,066 reviews
    .10 km away
    Saks Fifth Avenue
    465 reviews
    .17 km away
    St. Patrick's Old Cathedral
    184 reviews
    .13 km away
    Godiva Chocolatier
    65 reviews
    .19 km away
    Ask a question
    Questions & Answers
    Patti K
    25 October 2017|
    AnswerShow all 3 answers
    Response from RKVancouver | Reviewed this property |
    I spoke with Isabel and was more than impressed by her attitude and helpfulness. She is really well-suited to her job and very capable.
    0
    Votes
    guessgirl
    18 October 2017|
    AnswerShow all 2 answers
    Response from Ellen F | Reviewed this property |
    Ditto. Parking is not free... and yes there is valet services.
    0
    Votes
    Julie19582014
    12 October 2017|
    AnswerShow all 3 answers
    Response from RKVancouver | Reviewed this property |
    They do have a beautiful vehicle, but very cost prohibitive. If you are travelling light, then check out public transit, or else Uber is your best bet.
    0
    Votes
    Room Tips
    "Corner room on 15th floor with a view of St. Patrick's Cathedral"
    Read review
    "We loved staying in the Towers. The views are amazing! Entering the Tower's calm, quiet private entry..."
    Read review
    "Corner Cathedral View Room"
    Read review
    "Rooms facing St. Patrick’s Cathedral are the best"
    Read review
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