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    Lotte New York Palace

    455 Madison Avenue, New York City, NY 10022-6845
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (870)
    Room & Suite (645)
    Dining (66)
    The Towers at Lotte New York Palace
    955 reviews
    #6 of 467 hotels in New York City
     
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    Overview

    • Excellent62%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    Offers from Lotte New York Palace
    Special Offer: Up to 25% off this Spring
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    The Towers at Lotte New York Palace
    955 reviews
    #6 of 467 hotels in New York City
     
    Warwick New York
    4,138 reviews
    #91 of 467 hotels in New York City
     
    Omni Berkshire Place
    3,674 reviews
    #103 of 467 hotels in New York City
     
    The Michelangelo Hotel
    3,312 reviews
    #37 of 467 hotels in New York City
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    50
    Reviews
    Traveller rating
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    Reviewed yesterday

    The staff here could not be more awesome. They go out of their way to make your stay comfortable and stress free. However, for the very high price of the rooms I am offended by having to pay $16.99 a day for Y-fi and not...More

    Helpful?
    Hotel's Favourite
    Reviewed 4 weeks ago

    Location and luxury! Our room was beautiful, clean and the service was off the hook. From the doormen to the front desk to the bartenders... we felt like we had been living there and everyone knew us. We paid a little more for the better...More

    Helpful?1  
    Response from nypalace, General Manager at Lotte New York Palace

    Dear Stephanie V, Thank you for sharing your review of your stay. I’m incredibly delighted to hear about your great stay, from the personalized service you experienced from our staff to the close proximity of our location to major attractions. The Lotte New York Palace...More

    Reviewed 2 days ago via mobile

    Excellent service, loved the breakfast, the club sandwich during the night its not so good and they over fried the fries. But the rest was excellent. Everything clean always and the maids was very friendly. Love the view to Saint Patric church.

    Helpful?
    Reviewed 2 days ago via mobile

    Love the New York Palace! Everything was perfect from start to finish. The location is fantastic for shopping, Central Park and quick walk to Broadway plays. Room service was wonderful and delivered promptly by a staff member that paid attention to every detail. Literally every...More

    Helpful?
    Reviewed 2 days ago

    The hotel is beautiful and has a great atmosphere and court yard. The best part is the view! right over the cathedral! Rooms are huge. We had one error where our card was charged twice and Samuel in AR helped us right out! wonderful service!

    Helpful?
    The Towers at Lotte New York Palace
    955 reviews
    #6 of 467 hotels in New York City
     
    Warwick New York
    4,138 reviews
    #91 of 467 hotels in New York City
     
    Omni Berkshire Place
    3,674 reviews
    #103 of 467 hotels in New York City
     
    The Michelangelo Hotel
    3,312 reviews
    #37 of 467 hotels in New York City
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 303 - US$ 761 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Spa Hotel in New York City
    • #54 Family Hotel in New York City
    • #63 Luxury Hotel in New York City
    • #71 Business Hotel in New York City
    • #84 Romantic Hotel in New York City
    Photos
    Traveller (870)
    Room & Suite (645)
    Dining (66)
    Pool & Beach (1)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Andrea W
    Thank you, I am visiting NYC with my 7 year old in June.
    13 April 2017|
    Answer
    Response from srak43 | Reviewed this property |
    There is no question listed here?
    0
    Votes
    Vixster_45
    hi its not clear what a superior king - double (family plan) room is. does it have a king size and a double bed?
    10 April 2017|
    Answer Show all 5 answers
    Response from CarolinaTDot | Reviewed this property |
    If it's stating a Superior King bed I believe it's just about the room being larger. The beds that are King or Double are standard sizes. When I stayed there with my friend we had a standard room with double beds and there... More
    0
    Votes
    Annabel F
    We are looking at staying in a superior double room this Christmas? Does the room have any view at all? Or would we need to book the skyline/cathedral room for a view and is the view worth the extra cost?
    31 March 2017|
    Answer Show all 7 answers
    Response from Hosung J | Reviewed this property |
    I stayed at Lotte and asked about a view when I checked in. We were told a room with a view comes with extra $35 per night by a female receptionist in a cold manner. I believe it depends who you get to speak to when you... More
    1
    Vote
    Room Tips
    "Request a Cathedral view! makes all the difference!"
    Read review
    "Our room on the 38th floor had a great view"
    Read review
    "Go with the Towers rooms, you won't regret the expense."
    Read review
    "Some rooms have an amazing views of St Patrick's"
    Read review