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Traveller (605)
Room & Suite (114)
Dining (60)
What is Travellers’ Choice?
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What you can expect during your stay
  • Contactless check-in
  • Contactless check-out
Updated 14/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 14/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#51 of 513 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
Refined, sophisticated, smart and simple, yet flamboyant and provocative, all at the same time. Our universally appealing guest rooms & hotel are thoughtfully designed, down to every last finish and detail, with distinct zones for sleeping, relaxing, working and entertaining.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Spanish
1188Reviews29Q+A100Room tips
Traveller rating
  • 841
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  • 52
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Most Recent
Barbara E wrote a review Yesterday
1 contribution
I visited The Old Plough pub in Shortlanesend near Truro Cornwall with a friend for a meal and a few drinks. The service was Brilliant fast and very friendly, I would recommend this pub and I will be returning soon.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gabrielle H wrote a review Apr 2022
Paris, France4 contributions
Hotel's Favourite
I had an amazing weekend with my best friend at the Public Hotel. I loved the efficiency of the Public App and self check-in. The hotel staff was exceptionally nice and helpful. Angel and Wolfgang were the best!! We had one small hiccup and they helped us us every step of the way. We enjoyed dining at Popular and had great pastries and coffee at Louis. We can’t wait to come back!
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PUBLIC Service Team, Guest Services / Front Office at PUBLIC Hotel
Responded 28 Apr 2022
Hi GabrielleHb! We are thrilled to know you and your best friend have enjoyed your stay at PUBLIC and all that is has to offer! Thank you so much for sharing your experience and letting us know you were well taken care of...we will be sure to let Angel and Wolfgang know how much they impacted your stay, they are real gems! We look forward to welcoming you back next time!
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David L wrote a review 9 Aug
Shanghai, China2 contributions
Don't be fooled by the positive reviews on TripAdvisor... Many reviews are from non-hotel guests, who take over the public lounge areas every day. For them, at a price tag of free, this is quite a nice place to kick back and do some work or escape the heat. For hotel guests, at a price tag of $300+, the experience left much to be desired. Upon arrival outside the hotel, you're greeted by no one, no one to help with bags or direct you to where to go. Upon arriving at check-in, you will likely be greeted by a bunch of other guests who are either in the middle of struggling with the iPad check-in system, or frustratingly giving up and standing in line waiting for the one visible clerk. In our case, public's system took 10+ minutes to update with our on the spot reservations, during which time a CS agent escorted us to an unsightly side office, where she confirmed that no, our reservation was not in the system and that we should simply just keep waiting in the lobby as if we had made some mistake. We asked her to follow up with us once our reservation updated, which she failed to do. Eventually, we checked the iPads ourselves and the system updated with our reservation. Despite completing check-in, we were prompted to wait further as no room was available yet. Simply put, a miserable check in experience, and we were never offered any refreshments during our tedious wait in the overcrowded public lobby area. The room itself was incredibly underwhelming. Standard NYC tiny size I guess, but with no power outlets on the far side of the bed... What decade is it? The sink is in the room despite plenty of room to have put it in the bathroom - some people might like this layout, but you're much more likely to disturb your roommate at night using the sink. The wifi was so slow that airplay/screen mirroring wouldn't display any video... What's the point of advertising this "amenity"? The final nail in the coffin for this woeful excuse for a high end hotel was the fact that not only do they not provide basic toiletries like toothbrushes in the room, they have the gall to charge for it through an e-vending system that crashed on my floor and was out of stock on two other floors I checked. The public spaces might be worth a visit, but the hotel itself is not worth the nightly price.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Bring your own toiletries!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jens W wrote a review 8 Aug
1 contribution
My partner and I thoroughly enjoyed our visit at the Public. After a morning of errands in one of the hottest weekends of the summer, it was refreshing to stop by and be greeted by the nice fragrance and the polite staff at the coffee bar who fixed us our delicious iced coffees. We also had a chance to peruse the shop downstairs to pick up some small decor for our apartment and took a break to sit and relax at the lounge upstairs. It's always nice knowing that there is a gem in the middle of the city!
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PUBLIC Service Team, Guest Services / Front Office at PUBLIC Hotel
Responded 3 days ago
This is so wonderful to hear! And we truly appreciate you sharing your experience! We will be here for whenever you want a little escape on your day to day. We look forward to welcoming you back for another visit soon!
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Nina wrote a review 8 Aug
Columbus, Ohio1 contribution
The Public is such a lovely hotel with a wonderful environment. My partner and I grabbed coffee (delicious) at the coffee shop downstairs, browsed the hotel shop, and spent our day working virtually from the lobby space. Everyone there was so kind and friendly. And working in the lobby was great because we were able to transition seamlessly from coffee to wine at the end of the work day!
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PUBLIC Service Team, Guest Services / Front Office at PUBLIC Hotel
Responded 3 days ago
Thank you so very much for sharing this with us! We are thrilled to know that you've enjoyed your time with us and were able to experience so much the hotel has to offer! That evening transition is one of our favorites as well. We hope to welcome you and your partner back for another visit soon!
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Claudia A wrote a review 8 Aug
Los Angeles, California5 contributions
The hotel is a nice property, very modern and clearly for the trendy Instagrammers. The rooms are also pretty basic and as an avid traveler, the lack of customer service stood out to me the most from the moment I booked. No one greets you at the hotel, no bellman service, and no one ever picks up when you call the lobby. Public may not be the Four Seasons, but having staff for your guests should be a priority. I definitely would not return to this hotel. The only reason I had to stay here is that I hosted an event on their 17th floor, to which I should add the planning process with their internal events team also lacked in many ways. I wanted to like this property but was disappointed.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Racheldc646 wrote a review 7 Aug
1 contribution
Demario made my stay fantastic- went above and beyond to ensure my room was ready in time for some work confrence calls. I’m coming back again today because I know all my needs will be met by the excellent staff
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PUBLIC Service Team, Guest Services / Front Office at PUBLIC Hotel
Responded 6 days ago
This is so wonderful to hear! Thank you for sharing. Demario is quite the gem and we will be sure to let him know how much he has impacted your stay! We look forward to having you back with us!
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sarah w wrote a review 7 Aug
33 contributions20 helpful votes
4 night stay - once battled our way past the Instagramming visitors to get to the lobby we had to wait in line for a human to assist as the iPads were not working correctly- we were told we had been upgraded to a high view queen room - which was what I had actually booked !!! Room was wonderful although if you are any shorter than 5’9 you will struggle to use the wardrobe!! Being able to order drinks and snacks and then pop down to collect was great too. My gripe - as a guest of the hotel I think access to the roof should be on your room card and that there should be a reserved seating area for guests of the hotel. Bar staff sadly seemed to treat us as an annoyance rather than a guest/customer but they were the exception. They also need to have more staff in the lobby as the iPad idea works well but no one was using it putting pressure on the front of house solo worker. The outdoor garden and restaurants were calm cool and really lovely.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Little storage in room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PUBLIC Service Team, Guest Services / Front Office at PUBLIC Hotel
Responded 6 days ago
Thank you so much for sharing your feedback and experiences with us. We truly appreciate you bringing this to our attention, as we will use this to learn from and investigate these mishaps further to try and create a better experience. As guests of the hotel, you do have a guarantee entrance to the ROOF as well as priority seating, but unfortunately venues such as ours are in high demand over the summer months in the city. We do try to accommodate the best we can. We do hope you'll give us another chance and we will be able to welcome you back for another visit soon!
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Omar G wrote a review 6 Aug
2 contributions
Wow I came here qbe the bartenders were amazing . They middle bartender with the Mohawk was great and very patient making our drinks the best even though it was hectic . The manager Ariel was very courteous and showed us the perimeter . I recommended coming to the best rooftop in the New York City . Thank you so much
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PUBLIC Service Team, Guest Services / Front Office at PUBLIC Hotel
Responded 6 days ago
This is so great to hear! We will be sure to share your kind words to Ariel and her team! Thank you so much for sharing and we hope to welcome you back for another visit again soon!
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joyh1977 wrote a review 6 Aug
Baltimore, Maryland1 contribution
Shana and Demario made our stay first class. Shana was very professional with assisting us with the checkin. It was fast and précis. She gave great recommendations and was very knowledgeable of the city and hotel. Demario professionalism and energy was a breath of fresh air. He was attentive throughout our stay. Public hotel is lucky to have them both. Public hotel drinks were good, hotel is Very clean. Definitely will return due to the both of them.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PUBLIC Service Team, Guest Services / Front Office at PUBLIC Hotel
Responded 6 days ago
Thank you so very much for sharing your wonderful experience! We are certainly lucky to have them both and we will be sure to pass on your kinds words to them both. We look forward to being able to welcome you back for another visit to PUBLIC again soon!
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PRICE RANGE
$316 - $528 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea
NUMBER OF ROOMS
367
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Frequently Asked Questions about PUBLIC Hotel
Which popular attractions are close to PUBLIC Hotel?
Nearby attractions include Economy Candy (0.5 km), St. Patrick's Old Cathedral (0.3 km), and Williamsburg Bridge (0.4 km).
What are some of the property amenities at PUBLIC Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at PUBLIC Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at PUBLIC Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at PUBLIC Hotel?
Yes, parking is available to guests.
What are some restaurants close to PUBLIC Hotel?
Conveniently located restaurants include Momofuku Ko, Rubirosa, and Rice to Riches.
Are there opportunities to exercise at PUBLIC Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at PUBLIC Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at PUBLIC Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does PUBLIC Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at PUBLIC Hotel?
The staff speaks multiple languages, including English and Spanish.