Soak in NYC's inspiring atmosphere from the Holiday Inn New York City - Wall Street, a hotel with contemporary accommodations, city views and an unbeatable location in the heart of the Financial District. With our central location, guests can embrace all the Big Apple has to offer including Wall Street, the 9/11 Memorial, One World Trade Center, Battery Park, The Seaport and Pier 17, The Statue of Liberty, Staten Island Ferry and much more. Discover our thoughtful downtown Manhattan hotel amenities, including: a 24-hour business center, in-room desk & coffeemaker, free high-speed internet, great room rates and a fitness center to keep your workout on track! Situated within blocks of the New York Stock Exchange and Wall Street, you will especially enjoy our Lower Manhattan hotel location. The Holiday Inn New York City - Wall Street also puts you close to many of the city's major subway lines, making it easy to get around town or to your business meetings on time.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Holiday Inn New York City - Wall Street, an IHG hotel
860 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The location is very good, near Metro station and bus stops if you don´t mind the distance from midtown and uptown. Bear in mind its an old building, as most of the area, so rooms are quite small, with little or no space for suitcases. Breakfast is self-served in the lobby area which you can see in one of the pictures, where there are only two chairs. Thus, you can take it standing or take it to your room. The offer was ok: coffee, tea, hot water, some pastry items, cereal bars, yoghurt, apples. In the evening, you can find popcorn or cookies. You have a coffee machine in each room. The staff was really kind. Wall street is two streets away.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 4 weeks ago
Dear 649eladiac, Thank you for choosing to stay with us. We're glad you enjoyed the location, especially its proximity to the metro and Wall Street. It's great to know that you found the breakfast offering suitable, though we're sorry for the limited seating space. We're happy the staff made a positive impact on your stay. However, we are disappointed that you had some concerns with your room. Our goal is to provide an exceptional experience for each of our guests; therefore, we regret not meeting all of your expectations. We are grateful for your feedback and your patience. It was our pleasure hosting you, and we hope to do so again on your next visit to the city. Best Regards, Waheeda Ashraf General Manager
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I stayed 5 days in this hotel as an initial stop on my honeymoon. EXCELLENT location, close to the shopping centers (which also act as a metro stop) of FIDI, even moving on foot is really easy. Room with average cleanliness with good spaces for those who just have to sleep. light breakfast on the go with small selection of muffins and bagels, bars and fruit or yogurt. Coffee and hot water for tea or chocolate...I recommend filling up before leaving for your tours or opting for a local diner nearby.
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Date of stay: August 2024Trip type: Travelled with family
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed here while visiting the city for a few days, and our visit wasn't nearly as bad as what previous reviewers have reported. The hotel is in a busy part of Wall Street, but we didn't hear any noise from our room. The checkin and checkout processes both went smoothly, and the staff were friendly. My husband misplaced his room key, and the gentleman behind the counter replaced it for him, and also immediately deactivated his old key. Our room was small, but who needs a big hotel room in NYC? The carpets were a bit frayed and the elevator a bit noisy, but that's honestly to be expected, given the price we paid for this hotel (much cheaper than most other hotels in the area). The restaurant wasn't open, but the staff gave us recommendations for where to eat in the area. There are several subway lines within walking distance of the hotel.
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Agency / Consultant at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 6 Jun 2022
Thank you for your comments regarding your stay at the Holiday Inn New York City-Wall Street. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. We also appreciate you mentioning our location. Thank you again; we look forward to welcoming you and your husband back soon. Best Regards, Waheeda Ashraf General Manager
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This hotel is in pretty rough shape. It is indeed in a good location if you’re looking to stay down by Wall Street, but everything about the hotel and room makes you feel like you should have booked somewhere else. I particularly do not recommend staying in room 208. It’s a corner room on 2nd floor and just outside are a multitude neon restaurant signs. And the window shade has about a 3 inch gap on either side, allowing all that light to come in. The same for the bathroom window shade, which has about a 2 inch gap on either side where you could practically make eye contact with folks at the restaurant outside. The door key card barely worked, the shower is incredibly tiny, the toilet would barely flush, the lobby is tiny, the vending machine was out of water. Speaking of lobby, there were boxes stacked adjacent to the front desk that were bed bug mattress covers, which I realize isn’t indicative of a hotel with a bed bug problem… but why leave those out in the open where guests are checking in???
I dunno… hate to put the hotel on blast but for a brand like Holiday Inn, it’s as if no there’s been no IHG corporate oversight or minimum brand compliance whatsoever.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip:Don’t stay on a lower floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 29 Nov 2023
Dear Boz1200, Thank you for evaluating your recent stay with us. We are glad our location was convenient for everything you wanted to do on this visit. However, we apologize for the multiple issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We take our guests’ feedback seriously and hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Best Regards, Waheeda Ashraf General Manager
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This was one of the worst hotels I've ever stayed in. The room was falling apart, it wasn't very clean, the toilet paper roll holders were literally hanging off the wall, the shower curtain was gross, they left no caffeinated coffee (even after requesting via a written note), and the curtains were stained. The hotel also didn't feel overly secure - for the location, I would have expected the elevators to be restricted to those who have a room key, but they were completely open to anyone walking in off the street. This is not somewhere I would ever stay again. However, if you are backpacking/traveling around cities, budget-conscious, and used to hostels, this could be an okay choice if you just need a place to sleep at night.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 18 Sept 2023
Dear stayshuhh, Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority; therefore, we apologize that you had an unsatisfactory experience. We have shared your feedback with our team and appreciate your patience. We value you as a guest and hope that we have the opportunity to welcome you again in the future. Best Regards, Waheeda Ashraf General Manager
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I’ve stayed at many hotels in NYC and this is the FIRST place that won’t hold your luggage at their hotel after checkout, but rather refer you to an outside unknown company, blocks away, That lack of service (though never mentioned as an amenity) is typically customary so rooms can be turned around to the incoming patrons. We have always taken the Amtrak from the DC area, so we had no place to hold our baggage while we planned on spending our last of five days visiting this borough of NYC. Our last day was not spent enjoying our last day in the city, but ruined with this lack of service unless we wanted to carry or roll our luggage around. Other than shopping likely for security reasons you wouldn’t be permitted in a museum or other points of interest. Instead we spent hours sitting with our luggage at the Patrick Moynihan Train station. It has now told me buyer beware to any NYC hotel and ask if this is an in house service is offered,
Regarding breakfast, though the posters in the lobby and elevator show a gourmet breakfast, we were also told only a Holiday Inn Express offers breakfast, even for purchase. The posters were misleading as well as different third party companies saying it was available. Again, buyer beware. So we’ve learned a few things from this trip that will impact our future reservations.
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Date of stay: October 2022
Room Tip:Corner room #902 had uneven walls making it hard for two people to move around. One had to move...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Agency / Consultant at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 11 Nov 2022
Dear SyracuseNP, Thank you for staying with us and for sharing your feedback. We are sorry for the inconvenience caused due to the miscommunication about our breakfast. We truly appreciate your patience and have shared your feedback with the appropriate individuals to enhance our overall guest experience. Also, we sincerely appreciate you taking the time to explain in detail the issues you encountered as this will allow us to follow up with the appropriate hotel teams to ensure that your experience was an isolated one. We hope you will return so we can provide you with the hospitality and service you should always expect from our hotel. Best Regards, Waheeda Ashraf General Manager
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Got a nasty surprise when I arrived and was told I had to pay a 75 Dollar deposit which I never know about.In addition to this they wanted a 120 Dollars in resort fees,all of which I was not given any receipt for,so had no proof even that I had paid the deposit.
The room was very old and outdated with poor lighting.Worst of all was the fact that in the middle of a heatwave,the window only opens about 10 centimetres.No way to ventilate the room for 1 whole week I stayed there.
The technology in the room looked like it was from the 1970's.The bathroom door was all old and damaged from dampness.
The view out the window was awful with just a back alley to look at.
I would definitely not recommend this hotel to anybody!
Rather pay a bit more and get something much better elsewhere.
See pictures if you don't believe me
David from England
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Make sure you read the fine print for any extra charges
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 29 Jul 2024
Dear davidmQ6294PD, Thank you for being our guest and for your valuable feedback. Providing outstanding stay to all our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. Your comments have been shared appropriately, and we hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Best Regards, Waheeda Ashraf General Manager
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Room did not have a functioning lock, phone or toilet. The bed had screws sticking out. The emergency procedures sign has been altered to be a mirror image. It was also filthy. When I complained, Maintenance was called and let me know the hotel has been aware of the issues for several weeks and has opted not to fix them. He said “maybe tomorrow”.
As a single mother in NYC, I did not feel safe. My son peed himself because the noise of the broken toilet every 45-90 seconds scared him.
I called Guest Services and was hung up on 14 times. After 6 hours of fighting, they talked to the hotel who switched my room, but made it clear they didn’t want to and threw the room key at me. I asked “does it have a functioning lock?” And was immediately told “yes, that room does.” So they DID know!
The new room had a functioning lock and phone. The curtain/shade was too small for the window and had a good sized hole in it. The shower appears to be home made. The clock is broken. The electrical outlets and fire systems have big gaps between them and the wall.
After voicing my concerns I was not only charged full price but was still charged the $17 a night resort fee. Oh and they advertise a restaurant. There is no restaurant. They put Nutrigrain bars in a bowl in the lobby. I guess that is “food service”?
The cheapest motel would have had higher standards.
I do have photos and videos.
Run away from this hotel.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Do NOT stay there!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 24 Jul 2023
Dear D8577HFcrystalp, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret this was not your experience. Your comments have been shared appropriately, and we hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Best Regards, Waheeda Ashraf General Manager
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I wish I read these reviews before I booked this hotel. During my stay all quality hotels were well over $400 a night. This was was the lowest at $400. I thought that Holiday Inn was a name brand and I could expect a degree of quality. I was wrong. I was getting off a morning cruise and needed to store my luggage until check in. I had called before and was told that I could probably check in early at noon. So I arrived around noon. I was told by a rude female clerk there was no early rooms to check into and I could not store my luggage. What? You would think that a decent hotel charging $400 a night be able to store luggage before you checked in. Not here. I had to lug a large amount of suitcases back and forth about 8 blocks. I called the hotel many times before 3pm to see if I could check in. They just don't answer their phone. Finally checked in. By the way, when getting ice on the second floor I noticed an open door to a very large service room, which contained several vacuums-- more than enough room to store luggage. They just dont' want to. And to heck with customer service. How could this be a Holiday Inn? The room itself was small but decent, carpets dirty, toilet didn't work well. Staff was rude. Stay away from this hotel.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Agency / Consultant at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 27 Sept 2022
Dear SeninCalifornia, We appreciate you choosing our hotel and for taking the time to share your concerns. We apologize for disappointing you and for the service concerns you encountered during your stay. We have followed up accordingly with our team, especially the front desk and housekeeping to improve our performance in these areas. We understand your frustration and appreciate your patience in these matters. We hope we will have another chance to provide you with the excellent service and accommodations that you should have experienced on this visit. Best Regards, Waheeda Ashraf General Manager
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My husband and I stayed at this hotel from April 3 - April 6, 2024. We stayed on the fourth floor in room 408. There are things in this room in need of repair: bathroom door (wood rot across the bottom of door up 6 inches of the door), shower rod (not connected safely at the joint), fire alarm (not connected/inserted into wall), and air/heat unit (door not connected, unit not functioning properly). We left these concerns with staff managing the desk on our day of check out. When asked why we did not report this sooner, we shared that each time we were in the waiting room area, the place was full of people checking in. The staff and the location of the hotel were perfect for the trip we had, however, the room needs addressing.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 25 Apr 2024
Dear gwendif2024, Thank you for your review of our hotel. We appreciate your kind remarks regarding our location and staff, but would like to apologize for the issues you encountered during your stay with room maintenance. We will convey these concerns to the proper individuals, and we thank you for sharing this with us. We hope to have the opportunity to welcome you again soon. Best Regards, Waheeda Ashraf General Manager
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The Holiday Inn - Wall Street is a "bare bones" hotel. You should not expect full services. The front desk doesn't assign your room until you arrive which explains why it won't have a cot waiting for you. I don't remember if there was a mini-bar with refrigeration in my room. We may want to consider a more full-service hotel but I understand how expensive New York City is.
There are more places to choose from in the New York City area.
PRICE RANGE
₹13,375 - ₹29,269 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn new york city - wall street hotel new york city, reserve hotel new york city
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District / Manhattan
NUMBER OF ROOMS
113
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN NEW YORK CITY - WALL STREET, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Holiday Inn New York City - Wall Street, an IHG hotel
Which popular attractions are close to Holiday Inn New York City - Wall Street, an IHG hotel?
Nearby attractions include The National 9/11 Memorial & Museum (0.4 km), World Trade Center Memorial Foundation (0.4 km), and World Trade Center's Liberty Park (0.4 km).
Are there any historical sites close to Holiday Inn New York City - Wall Street, an IHG hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.4 km), World Trade Center Memorial Foundation (0.4 km), and Brooklyn Museum (5.7 km).