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Holiday Inn New York City - Wall Street, an IHG hotel

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51 Nassau Street, New York City, NY 10038-4506
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$ 158
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Free cancellation until 26/01/22
HolidayInn.com
US$ 176
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Free cancellation until 26/01/22
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Expedia.com
US$ 137
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Free cancellation until 26/01/22
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Hotels.comUS$ 137
PricelineUS$ 176
getaroom.comUS$ 186
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (179)
Room & Suite (293)
Dining (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn New York City - Wall Street, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#333 of 529 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Recently renovated in 2017, the Holiday Inn New York City-Wall Street is ideally located for business and leisure travelers alike. We are within walking of Wall Street, the Federal Bank Reserve, City Hall and One World Trade Center. Our Financial District hotel offers 113 modern, upgraded guestrooms featuring state-of-the-art amenities including high speed internet access to keep you on top of work and the latest news. After a day of sightseeing or business, stop by our on-site restaurant, The BullPen Bar & Grille for a delicious meal and cocktail.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Baggage storage
Newspaper
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Non-smoking hotel
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
427Restaurantswithin 0.5 km
73Attractionswithin 0.5 km
822Reviews19Q+A100Room tips
Traveller rating
  • 222
  • 365
  • 148
  • 38
  • 49
Time of year
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Popular mentions
DaveiWashington_DC wrote a review Sep 2021
Baltimore, Maryland96 contributions32 helpful votes
Most disgusting hotel In many years. Was like a welfare hotel. Tiny reception area that felt like entering a prison. Industrial fan running in the hallway of outside room on my floor. Trying to dry out a wet carpet. Humidity was off the charts. Room was fairly clean but AC was unable to cool the room, on a mild day. No cups or glasses to even pour a glass of water. I checked out after one night and found another hotel for night #2. Life is too short.
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Date of stay: August 2021Trip type: Travelled on business
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Response from IHG Service, Owner at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 18 Sep 2021
Hello Dave I, Thank you for your stay and for taking the time to leave us feedback. We're determined to make all aspects of your stay pleasant, and I am sorry to learn that your check-in experience and the in-room temperature fell below expectations. I have alerted the hotel management regarding your comments, and I am positive that the measures that will be taken will avoid similar issues from reoccurring in the future. I have also sent you a private message regarding your experience. I hope you choose us again! Best regards, Clayton G. Case Manager IHGService
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Noah K wrote a review Apr 2021
11 contributions
+1
It was good nice room and great multilingual workers which is very appreciated, I just wish the rooms were bigger and there was a free breakfast to accommodate the price I paid and wish the gym was open cause there was no pool. But apart from that I liked my experience.
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Date of stay: April 2021Trip type: Travelled with family
Room Tip: The entrance is confusing so be prepared and parking is a 3 min walk so prepare for that.
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yaskiraperez wrote a review Aug 2020
2 contributions4 helpful votes
The worst nightmare, is this hotel. We choose this hotel because of the great location but... We booked through Snaptravel AWFUL CUSTOMER SERVICE. Do not book through Snaptravel. We arrived at the hotel at 3 AM and they wouldn't let us check in until Snaptravel cleared. In the end we had to pay an extra $ 50 for early check in. We entered our room super tired at 4:20 am, some things were broken but we did not care because we wanted to rest after driving from another state for so many hours. We did reported tho to the front desk. In two days they NEVER cleaned UP our room or served us coffee as it should. The last day, there was a fire alarm at 7 am, my parents had to go down 42 floors! my dad was feeling bad low-pressure and my mom was in extreme pain from her legs. We could not rest and no one at the reception attended us when we called zero. We are sorry but our short trip to New York was ruined with this Hotel experience.
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Date of stay: August 2020Trip type: Travelled with family
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 13 Sep 2020
Hi yaskiraperez, Thank you for taking the time to post a review from your stay with us. I was very concerned to read your comments regarding customer service, check-in experience, and housekeeping. I understand your disappointment, and this should not have been the case. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you the joy of travel for all. Orlando A. Case Manager IHGService
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Sherri L wrote a review Aug 2020
3 contributions7 helpful votes
Picked this hotel for the location. Check in went smoothly with a desk clerk that was on loan from the nearby Holiday Inn Express. He was masked, polite and upgraded us based on our IHG status. After that, it was not a good stay. The room was never below 78 degrees, the toilet seat was falling off and the light/electric plate in the bathroom pulled out of the wall every time it was used. The room did not look or smell entirely clean. There was no enforcement of mask wearing in the public common areas and that included the hotel desk clerks that were at the desk for most of our stay. Elevators were not marked to limit passengers and there was only one elevator working during our stay. The small lobby and narrow hall to elevator was constantly filled with families either hanging out or waiting for the elevator. Most did not wear a mask and when we asked one woman to put hers on before she entered the elevator, she met our request with hostility. There was a constant smell and haze of smoke from marijuana in the hallways, in the other corridors and from a couple who seemed to be camped outside the hotel doors. There are much better options open in the city and in this area, do not stay here.
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Date of stay: July 2020
Value
Rooms
Service
Trip type: Travelled on business
3 Helpful votes
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Response from IHG Service, Owner at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 1 Sep 2020
Hello 967sherril, Thank you for taking time to share your experience with us. I am happy that your check-in went smooth. On the other hand, I am sorry to hear about the lax observation of health and safety protocols. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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Summer wrote a review Jul 2020
1 contribution2 helpful votes
Do not stay here! The shower was literally broken in pieces, leftover food was laying on the floor, the lamp next to the bed was broken and the remote control was missing. Apart from that completely outdated design.
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Date of stay: July 2020
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: There are no good rooms in this place
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2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn New York City - Wall Street, an IHG hotel
Responded 5 Aug 2020
Hi 2020Summer, Thank you for taking the time to post a review from your stay with us. I was very concerned to read your comments regarding the shower condition, housekeeping, lamp and the remote control. I understand your disappointment, and this should not have been the case. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you the joy of travel for all. Orlando A. Case Manager IHGService
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PRICE RANGE
US$134 - US$354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn new york city - wall street hotel new york city, reserve hotel new york city
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District / Manhattan
NUMBER OF ROOMS
113
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Frequently Asked Questions about Holiday Inn New York City - Wall Street, an IHG hotel
Which popular attractions are close to Holiday Inn New York City - Wall Street, an IHG hotel?
Nearby attractions include The National 9/11 Memorial & Museum (0.4 km), World Trade Center's Liberty Park (0.1 km), and Komnata Quest Manhattan (0.4 km).
What are some of the property amenities at Holiday Inn New York City - Wall Street, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
What food & drink options are available at Holiday Inn New York City - Wall Street, an IHG hotel?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Holiday Inn New York City - Wall Street, an IHG hotel?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Holiday Inn New York City - Wall Street, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Is Holiday Inn New York City - Wall Street, an IHG hotel located near the city centre?
Yes, it is 0.5 km away from the centre of New York City.
Are any cleaning services offered at Holiday Inn New York City - Wall Street, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Holiday Inn New York City - Wall Street, an IHG hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.4 km), World Trade Center Memorial Foundation (0.4 km), and Hamilton Park (6.7 km).
Is Holiday Inn New York City - Wall Street, an IHG hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.