Holiday Inn New York City - Wall Street, an IHG Hotel
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About
#372 of 745 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Gold level
A Lower Manhattan Hotels Steps Away from Wall Street
Soak in NYC's inspiring atmosphere from the Holiday Inn New York City - Wall Street, a hotel with contemporary accommodations and an unbeatable location in the heart of the Financial District. With our central location, guests can embrace all the Big Apple has to offer including Wall Street, the 9/11 Memorial, One World Trade Center, Battery Park, The Statue of Liberty, Staten Island Ferry and much more.
Discover our thoughtful downtown Manhattan hotel amenities, including: a 24-hour business center, in-room desk & coffee-maker, free high-speed internet, affordable room rates and a fitness center to keep your workout on track! Plus kids stay and eat for free! For a convenient and delicious meal, grab a bite at our on-site restaurant, ePasta, a Northern Italian cuisine serving breakfast, lunch and dinner.
Situated within blocks of the New York Stock Exchange and Wall Street, you will especially enjoy our Lower Manhattan hotel.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Baggage storage
Newspaper
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Non-smoking hotel
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
335Restaurantswithin 0.5 km
83Attractionswithin 0.5 km
51 Nassau Street, New York City, NY 10038-4506
Getting there
Fulton StNew York City Subway2 min
Fulton StNew York City Subway2 min
844Reviews22Q+A100Room tips
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+1
This hotel is in pretty rough shape. It is indeed in a good location if you’re looking to stay down by Wall Street, but everything about the hotel and room makes you feel like you should have booked somewhere else. I particularly do not recommend staying in room 208. It’s a corner room on 2nd floor and just outside are a multitude neon restaurant signs. And the window shade has about a 3 inch gap on either side, allowing all that light to come in. The same for the bathroom window shade, which has about a 2 inch gap on either side where you could practically make eye contact with folks at the restaurant outside. The door key card barely worked, the shower is incredibly tiny, the toilet would barely flush, the lobby is tiny, the vending machine was out of water. Speaking of lobby, there were boxes stacked adjacent to the front desk that were bed bug mattress covers, which I realize isn’t indicative of a hotel with a bed bug problem… but why leave those out in the open where guests are checking in??? I dunno… hate to put the hotel on blast but for a brand like Holiday Inn, it’s as if no there’s been no IHG corporate oversight or minimum brand compliance whatsoever. …
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Don’t stay on a lower floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Guest Services / Front Office at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 3 days ago
Dear Boz1200, Thank you for evaluating your recent stay with us. We are glad our location was convenient for everything you wanted to do on this visit. However, we apologize for the multiple issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We take our guests’ feedback seriously and hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We loved the location in lower Manhattan away from the hustle and bustle of the business of uptown. The pillows and bed was the most comfortable i have ever had in a hotel. The staff was exceptionally nice and helpful. Loved having Dunkin Dunkins next door and everything in lower Manhattan being within walking distance. We only took the Subway to uptown.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Agency / Consultant at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 13 Dec 2022
Dear TinaS941, Thank you for staying at the Holiday Inn New York City-Wall Street. We are delighted to read how much you liked our wonderful location, helpful service and that you slept well on our comfortable beds. We appreciate your kind review and hope you will be back to see us again soon. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel's location makes this a great hotel. Walking distance to many attractions. The rooms are small and the lobby is even smaller. There was mold in the shower and the toilet kept running but we were only there to sleep and the beds and pillows were comfortable. I would stay there again.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 15 Oct 2023
Dear 694pjm, Thank you for staying at Holiday Inn New York City-Wall Street. We were delighted to learn how much you enjoyed your guest room and slept well during your visit. Being so close to local attractions is one of the many benefits of staying with us. We hope you enjoyed touring our exciting city. We appreciate your kind comments. Please come and see us again soon! Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has a very nice location to discover New York, it is close at ground 0, a big mall (Westfield) and the financial district (wallstreet). The rooms are small, but its NY. We stayed at the 18th floor. There is no sound from outside or other rooms, the room was very clean. Staff at reception was nice and correct. Every morning you could get coffee and some small bread to start your day. I would recommend this hotel if you go on a NY trip
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Date of stay: October 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 11 Oct 2023
Dear Kitje71, It was a pleasure having you as our guest at the Holiday Inn New York City-Wall Street. We want every guest to have an enjoyable experience and are thrilled we achieved this for you. Thank you for mentioning your love for our convenient location and relaxing rooms. Our team is pleased to receive your kind words about their devoted service. Thank you again for the generous compliments; your recommendation means a lot to us. We look forward to welcoming you back soon for another memorable stay. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was one of the worst hotels I've ever stayed in. The room was falling apart, it wasn't very clean, the toilet paper roll holders were literally hanging off the wall, the shower curtain was gross, they left no caffeinated coffee (even after requesting via a written note), and the curtains were stained. The hotel also didn't feel overly secure - for the location, I would have expected the elevators to be restricted to those who have a room key, but they were completely open to anyone walking in off the street. This is not somewhere I would ever stay again. However, if you are backpacking/traveling around cities, budget-conscious, and used to hostels, this could be an okay choice if you just need a place to sleep at night.
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 18 Sept 2023
Dear stayshuhh, Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority; therefore, we apologize that you had an unsatisfactory experience. We have shared your feedback with our team and appreciate your patience. We value you as a guest and hope that we have the opportunity to welcome you again in the future. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room did not have a functioning lock, phone or toilet. The bed had screws sticking out. The emergency procedures sign has been altered to be a mirror image. It was also filthy. When I complained, Maintenance was called and let me know the hotel has been aware of the issues for several weeks and has opted not to fix them. He said “maybe tomorrow”. As a single mother in NYC, I did not feel safe. My son peed himself because the noise of the broken toilet every 45-90 seconds scared him. I called Guest Services and was hung up on 14 times. After 6 hours of fighting, they talked to the hotel who switched my room, but made it clear they didn’t want to and threw the room key at me. I asked “does it have a functioning lock?” And was immediately told “yes, that room does.” So they DID know! The new room had a functioning lock and phone. The curtain/shade was too small for the window and had a good sized hole in it. The shower appears to be home made. The clock is broken. The electrical outlets and fire systems have big gaps between them and the wall. After voicing my concerns I was not only charged full price but was still charged the $17 a night resort fee. Oh and they advertise a restaurant. There is no restaurant. They put Nutrigrain bars in a bowl in the lobby. I guess that is “food service”? The cheapest motel would have had higher standards. I do have photos and videos. Run away from this hotel. …
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Do NOT stay there!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 24 Jul 2023
Dear D8577HFcrystalp, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret this was not your experience. Your comments have been shared appropriately, and we hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Fantastic location if you work near Wall Street or Broadway. Staff here are excellent but the hotel itself is dated. I didn’t mind the small rooms (it’s central Manhattan!) but the decor, lifts, rooms all need a good overhaul and there is no restaurant/breakfast or bar. That said, it was very quiet, staff are amazing and there are tons of restaurants, cafes and shops on the doorstep…
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Agency / Consultant at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 2 Jul 2023
Dear LeeTalker, Thank you for your review. We are pleased you enjoyed your overall stay and are glad our location with perfect for you! We are delighted to learn that the service provided by our associates surpassed your expectations. Without feedback, good or bad, we cannot improve our service to our guests; therefore, we have noted your observations about our property upkeep and will share them with the leadership team. We look forward to another opportunity to welcome you back to our hotel. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very pleasantly surprised. I had read the reviews ahead of time and they were abysmal. But I was only staying for two nights and the price and location were spot-on, so I booked my stay there anyway. I was not disappointed. The hotel room was great. I requested and received a queen-sized bed, it was super comfy, and had plenty of soft pillows--which I like. The financial district view out my window did not disappoint, and I had the option of cracking the window for air or using the AC. I used a combo of both during my stay, not at the same time though ;). Bath tub, shower, toilet, sink, closet, desk all just fine. And the room was clean and in great shape. Ditto, lobby and elevator. Surrounded by thousands of excellent dining options, I never tried room service or anything like that--but I was very pleased, and will stay here again. I hope the prices stay relatively low because it was spot-on for me. …
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: You are in a great part of the city. Consider the WTC Museum and China Town.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Agency / Consultant at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 28 May 2023
Dear Vacation47372888282, Thank you for sharing your experience with us! We are pleased you had a great stay at Holiday Inn New York City-Wall Street. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here in two rooms. Although staff were very kind, keys of both rooms are often broken. we spent hours to open the doors. The management should take immediate actions to address this inconvenience both to the staff and customers.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Agency / Consultant at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 12 Mar 2023
Dear nobuyasus2022, Thank you very much for staying with us and for taking the time to write a review. We want every guest who stays with us to have a positive experience and based on your comments, we obviously did not succeed in our goals. We sincerely apologize for the issue with your rooms key. Although your experience is not typical of the service we provide, we clearly have room to improve. We apologize for disappointing you and hope you will consider giving us the opportunity to make it up to you. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tiffany (front office manger) extremely unprofessional and beyond rude. I cancelled my reservation onsite due to the lack of service (loss of $827.29 to the hotel) and she could care less. I will never book or stay at this hotel.
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Date of stay: November 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Agency / Consultant at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 13 Nov 2022
Dear Mr. Ariktravel, Thank you for being our guest and sharing your feedback. Exceptional service for every guest is our highest priority, so we apologize that one of our associates impacted your experience in a negative way. Our staff genuinely cares about providing a great experience to all of our guests, and this isolated incident is not a reflection of our usual service standards. Rest assured, we have shared your feedback with the appropriate individuals to ensure that we are more consistent in our service delivery going forward. We certainly understand your frustrations, and we appreciate your patience in this matter. It is never our intention to disappoint our guests in any way, so we hope you will consider giving us another opportunity to regain your trust. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$143 - $335 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn new york city - wall street hotel new york city, reserve hotel new york city
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District / Manhattan
NUMBER OF ROOMS
113
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Frequently Asked Questions about Holiday Inn New York City - Wall Street, an IHG Hotel
Which popular attractions are close to Holiday Inn New York City - Wall Street, an IHG Hotel?
Nearby attractions include The National 9/11 Memorial & Museum (0.4 km), Komnata Quest Manhattan (0.4 km), and World Trade Center's Liberty Park (0.1 km).
What are some of the property amenities at Holiday Inn New York City - Wall Street, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
What food & drink options are available at Holiday Inn New York City - Wall Street, an IHG Hotel?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Holiday Inn New York City - Wall Street, an IHG Hotel?
Conveniently located restaurants include Bill's Bar & Burger, Pisillo Italian Panini, and Kuu Ramen.
Are there opportunities to exercise at Holiday Inn New York City - Wall Street, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Holiday Inn New York City - Wall Street, an IHG Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of New York City.
Are any cleaning services offered at Holiday Inn New York City - Wall Street, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Holiday Inn New York City - Wall Street, an IHG Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.4 km), World Trade Center Memorial Foundation (0.4 km), and Hamilton Park (6.7 km).
Is Holiday Inn New York City - Wall Street, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.