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24/12/2017 25/12/2017
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    HGU New York

    34 E 32nd St, New York City, NY 10016-5503
    (212) 779-3432
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    24/12/2017 25/12/2017
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    US$ 178
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    Traveller (62)
    Room & Suite (132)
    Dining (25)
    Overview
    • Excellent61%
    • Very good21%
    • Average13%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Concierge
    Dry Cleaning
    Free Parking
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (220)
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    1 - 5 of 181 reviews

    Reviewed 3 days ago via mobile

    Terrific place if you use #6 subway . Also, staff is lovey. Also, the bathroom is fine. Why NOT to stay here? The place and the rooms stark and dark. Room needs lots more light. Not nearly enough outlets. I had to beg for 3...More

    Thank cintisam
    Reviewed 1 week ago

    Too Noisy! We were put on the 2nd floor, room 203 and could hear all the road traffic because the windows are so thin plus the hotel seemed to have an event every evening with music lasting until 12pm weekdays and 2am on weekends. In...More

    Review collected in partnership with this hotel
    Thank rwhatl_305456
    Response from Sarah K, Guest Relations Manager at HGU New YorkResponded 1 week ago

    Dear Rwhatl_305456, Thank you so much for taking the time to provide us with some feedback about your recent stay. We sincerely apologize that the noise from the lounge was heard in your room. We are currently in the midst of soundproofing our lounge to...More

    Reviewed 1 week ago via mobile

    Lovely room on 4th floor, was a bit noisy but is to be expected in NY. 6 train just down the road. Other subway lines a 10 minute walk near herald square, got busy at night on the way near the Korean restaurants. Near herald...More

    Thank Morgan P
    Response from Sarah K, Guest Relations Manager at HGU New YorkResponded 1 week ago

    Dear Morgan P, Thank you so much for taking time to review us. We are so glad to hear that you enjoyed your stay here with us and that you consider our property a "Great Find." It is great that you found our lobby stylish,...More

    Reviewed 1 week ago

    Danielle the front desk clerk was super sweet and accommodating, making sure we got checked in and got the room we wanted. The service and overall atmosphere of this hotel is amazing. Everyone that works here makes sure you enjoy your stay. Highly recommendMore

    Thank Abby W
    Response from Sarah K, Guest Relations Manager at HGU New YorkResponded 1 week ago

    Dear Abby W, Thank you so much for your amazing review. We are so glad that you enjoyed your stay with us and that you would highly recommend our hotel. It is great to hear that Danielle was so helpful and accommodating during your time...More

    Reviewed 2 weeks ago

    Standard King room barely accommodates 2 people. Daily room service left no wash towels or toilet paper. There is no real concierge service - person at the front desk checking in provided a couple of suggestions based on their personal knowledge.More

    Review collected in partnership with this hotel
    Thank A7318FAthomasf
    Response from Sarah K, Guest Relations Manager at HGU New YorkResponded 1 week ago

    Dear Rwhatl_305456, Thank you so much for your review. We apologize that you were unhappy with your room size. We also sincerely apologize about the issues you experienced with housekeeping. We will be sure to share your feedback with the team to ensure that these...More

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    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Microwave
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    • Things to do
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    Details
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    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown
    • Also Known As
    • Grand Union Hotel New York ,
    • Grand Union New York City
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    Traveller (62)
    Room & Suite (132)
    Dining (25)
    Hotel & Grounds (74)
    Bathroom (7)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Adam123S
    2 September 2017|
    AnswerShow all 4 answers
    Response from Sarah K | Property representative |
    Hi Adam123S, The King Standard is appx 20 sq feet smaller than the King Deluxe. If you have any further questions please feel free to let me know!
    1
    Vote
    Lows28
    7 August 2017|
    AnswerShow all 2 answers
    Response from Sarah K | Property representative |
    Dear Lows28, Our checkout time is at 12pm. Depending on availability we can offer a complimentary late check out at 1pm. When you arrive please inquire with the front desk. Best, Sarah
    0
    Votes
    JoanLuisa
    1 July 2017|
    AnswerShow all 4 answers
    Response from Sarah K | Property representative |
    Hi JoanLuisa, Thank you so much for choosing HGU New York. If you would like to upgrade your room please contact reservations. We will be more than happy to assist with this. Best, Sarah
    0
    Votes
    Room Tips
    "Check that your room is on the highests floor regarding to lightness and noise."
    Read review
    "Just ask for what you want and the staff will do their Very best for you."
    Read review
    "Never stay in a queen standard they are next to the elevators and so small even for NY standards you..."
    Read review
    "Dont take room 606"
    Read review
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