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Hilton Garden Inn New York/West 35th Street

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Hilton Garden Inn New York\/West 35th Street
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4,701 Reviews from our TripAdvisor Community

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Showing 4,007: English reviews
North Wales
Reviewed today NEW

Great mid range hotel in a fanrastic location. Hotel staff were very helpful and efficient at check in and check out. We stayed in room 2908 which had a fantastic view of the city and especially the Empire State Builiding. We did not eat at the hotel as we thought at $20 each for breakfast it was a bit pricey....

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Helpful?
Thank Nick J
Atlanta, Georgia
Reviewed yesterday NEW

Stayed at this hotel for a business trip for 2 nights. Good location and nice amenities. Too bad the remote didn't work in my room.... otherwise nice place to stay and would recommend. Good value for the money. I am a rewards member and upon check in was given 2 bottles of water and had complimentary internet.

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Helpful?
Thank Sandy B
Ann Arbor, Michigan
Reviewed 2 days ago NEW

If you want a great NYC location then this is the hotel for you! Located immediately adjacent to Herald Square the hotel is very close to excellent shopping, the subway (multiple lines that will take you everywhere) and Broadway theaters. Despite this very busy location, the hotel is surprisingly very quiet inside. The front desk staff were very friendly and...

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Helpful?
Thank TravelFan48105
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thank you for taking the time to submit this feedback. We are always working very hard to provide the most comfortable and fun stays for all of our guests. While it is great to hear that you enjoyed the location and staff we regret to hear about the problems you faced. We will address all your concerns with our team...

Reviewed 2 days ago NEW

The area around Herald Square and Penn Station is one of the few neighborhoods left in the city that hasn't been totally gentrified so it's not a location where you'd expect a luxury hotel. The staff here is very nice and the rooms are clean, but there's a certain 1960s shabbiness to the property. The elevator decor would please the...

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Helpful?
1Thank roxieontheroad
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

We appreciate the feedback, Roxie. We're happy you had a pleasant stay with us. However, we're disappointed that your stay with us was less than ideal. We'll address your concerns with our team moving forward. Once again, thank you for the valuable feedback. We look forward to hosting you again soon for a more positive experience. Have a great day.

Reading, United Kingdom
Reviewed 2 days ago NEW

Great location near Macy's and Empire state. Rooms basic for a Hilton, there is no in-hotel food except breakfast. There is a menu for a food delivery. No drinks served until the limited bar opens around 6pm. But central with food vendors and shops near. Staff friendly.

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Helpful?
Thank L9521ZVangelal
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thank you for the feedback, Angela. We're happy you had a pleasant stay with us and enjoyed our prime location. It's great our team made you feel so welcome. Once again, we appreciate the feedback. We look forward to hosting you again soon for a more positive experience. Have a great day.

Reviewed 3 days ago NEW

All good especially the housekeeping director who promptly shipped my forgotten item to my home. Room was a bit tired but good-sized for NYC...and very clean. Steps from the subway and all that 34th street offers

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Helpful?
Thank howardt236
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thanks for the 4-star rating and review, Howard! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic our team made you feel so welcome and could accommodate your needs. That's what we like to see! We look forward to sharing an even better experience with you...

Ocean City, Maryland
Reviewed 3 days ago NEW

To be plain, my husband and I have stayed at this HGI more than a dozen times for our visits to NYC. We opted to stay for more than a week during the lead-up to Thanksgiving and the holiday week-end this year. We have to say that we had the most relaxing time at this little gem of a hotel...

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Helpful?
Thank HotelSnob2003
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Guest, Thank you for the fantastic review! We're thrilled to have you as a repeat guest and that your experiences with us have been so consistently wonderful! It's amazing our team takes such good care of you and accommodates your needs. That's what we like to see! We aim to go above and beyond expectations to ensure our guests...

Orlando, Florida
Reviewed 3 days ago NEW

This hotel is clean, comfortable and right in the middle of everything. Within walking distance of everything you would want to see. The hotel room price is well worth it when you think of how much you are saving in cab fare.

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Helpful?
Thank lisamC970HR
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thank you for the perfect rating! We are always working very hard to provide high-quality experiences for all of our guests. We are very proud to hear that you had a wonderful stay with us. It is great to hear that you were able to take advantage of our convenient location! We hope you plan on staying with us again...

Bismarck, North Dakota
Reviewed 3 days ago NEW

This hotel is in an awesome location. Steps from a major subway station. Short walk to Time Square area. Lots of bars and restaurants on the same block. The staff was very friendly and helpful, whether at check in, or after coming in from a night on the town on the way back to your room. The front door wasn't...

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Helpful?
Thank G0lfTrip
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thank you for the perfect rating! We are always working very hard to provide fun and comfortable experiences for all of our guests. We are very pleased to hear about the wonderful experience that you had staying with us. It is great to hear that you plan on staying with us again! We look forward to seeing you! Thanks again,...

Reviewed 5 days ago NEWvia mobile

Wow again as always ! Visiting this hotel is such treat the location and cleanliness is a plus but the beautiful people that work there makes it such a comfortable awesome experience . 3 incredible people that stood out in customer service and just pure kindness is Alex, Amena and Tameike. The only reason why I choose that hotel for...

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Helpful?
Thank Anne S
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thank you for the outstanding review, Anne! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ideal Midtown location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn New York/West 35th Street was built in 2009 and is perfectly located in Midtown Manhattan just steps from some of New York's best attractions including the Empire State Building, world-famous Macy's at Herald Square, Times Square, Broadway theaters, Fifth Avenue shopping and Madison Square Garden/Penn Station. Located on West 35th Street between 5th and 6th Avenues, this ultra-modern hotel is close to many restaurants, lively nightlife, sightseeing and New York City’s best shopping. The hotel is walking distance to all major subway lines and is convenient to Jacob Javits Convention Center, Port Authority Bus Terminal, Grand Central Terminal and all (3) area airports.The hotel features 298 newly built, contemporary guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include The Great American Grill (located in the hotel lobby and open daily for breakfast), lobby lounge with flat-screen television, evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. ... more   less 

Additional Information about Hilton Garden Inn New York/West 35th Street

Address: 63 West 35th Street, New York City, NY 10001-2202
Region: United States > New York > New York City > Midtown
Price Range: ₹ 9,571 - ₹ 32,015 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New York/West 35th Street 3*
Number of rooms: 298
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Cancelon, Expedia, Hotels.com and Odigeo so you can book your Hilton Garden Inn New York/West 35th Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New York West 35th Hotel New York City
Hotel Style:
#36 Family Hotel in New York City
#37 Business Hotel in New York City
#71 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/West 35th Street staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New York/West 35th Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are some rooms with views of the Empire State Building.”
 of 5 bubbles roxieontheroad, 8 Dec 2016 | Read review
“All rooms are good. Ask for a room on 35th street to see the Empire State Bldg.”
 of 5 bubbles HotelSnob2003, 7 Dec 2016 | Read review
“Rooms on the south side along 35th street have a great view of the Empire State Building.”
 of 5 bubbles G0lfTrip, 7 Dec 2016 | Read review
“Can't speak for the rest of the rooms, but the corner rooms were lovely. Very spacious and quiet.”
 of 5 bubbles siddarth_jeyakuhan, 4 Dec 2016 | Read review
“Corner suites offer a great view - ask for an upgrade and hope for the best!”
 of 5 bubbles Lecalecodown, 1 Dec 2016 | Read review
5 of 5
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