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The Standard, High Line

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2,667 Reviews from our TripAdvisor Community

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There are newer reviews for The Standard, High Line
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Showing 2,258: English reviews
London, United Kingdom
Reviewed 6 May 2015

So we got off to a wobbly start. Check in was a bit of a shambles and there was a lot of chaos around reception with missing luggage. My room wasn't ready at check-in time (3pm) but they put me in a different room for a couple of hours while they got my room ready so I could chill out....

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Helpful?
2Thank Nick M
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hi Nick Thank you for your recent stay and for taking the time to write this review. The noise from the 18th floor affects everyone differently, and I am glad we were able to find a positive solution to your situation! Please email Julie in the Executive Office (Jguerra@standardhotels.com) and she will notate your room preference for the future. Thanks...

Dublin, Dublin, Ireland
Reviewed 5 May 2015

Well lets start with the good! The view the view the view - its outstanding, we stayed in the 17th floor, fantastic views! The location is fantastic also Now the bad :( - i struggle to put the words customer service in the same sentence when talking about this hotel. There does not seem to be any appreciation of paying...

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Helpful?
4Thank Mark O
Kevin R, Managing Director at The Standard, High Line, responded to this review

Mark, Thank you for sharing your feedback. I am terribly sorry for the lack of service you felt during your visit at The Standard, High Line. Upon check in, you should have been made aware the reservations are recommended for The Standard Grill as well as Sunset Service at The Top of The Standard. This is certainly a teaching moment...

London, United Kingdom
Reviewed 3 May 2015

The main reason to stay here is the unbeatable location: obvious easy access to The High Line and in walking distance to SoHo and West Village. As other views have pointed out the noise can be a problem: I stayed on the 14th floor and could hear the thudding of the nightclub on the top floor, but this was only...

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Helpful?
Thank Daniel H
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hi Daniel Thank you for your recent stay and for taking the time to write this review. I am pleased to hear you had a nice visit to The Standard, High Line and that the location and views lived up to your expectations. We look forward to welcoming you back soon!

Perth, Western Australia
Reviewed 2 May 2015 via mobile

I have tried to be patient during my stay at The Standard because I wanted to like it BUT from the moment you walk in it is clear that this is a try hard hotel that doesn't deliver. I arrive after a 9 hour flight from Europe, there are bellmen outside but no-one helps with me with my bags so...

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1Thank Mazla
Kevin R, Managing Director at The Standard, High Line, responded to this review

Mazla, I am so sorry to hear that your experience at The Standard, High Line did not live up to your expectations. It appears there were many missteps that lead to an overall disappointing experience and I truly am sorry. Should you decide to give us another chance in the future, please feel free to reach out to Julie in...

Toronto
Reviewed 2 May 2015

So here's the thing.....I'm writing this review during my stay as it seems I can not communicate with the hotel staff! Our phone in our room does not work and our tv remote isn't working properly......we have gone down and informed the front desk now twice about these issues and were told that they would be looked into and corrected......well...we...

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Helpful?
1Thank Melto
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hi there Thanks for taking the time to leave this review. Thank you for complimenting the staff on being friendly and helpful. This, I believe above all, is most important. I sincerely apologize about your challenges with the room phone, and am sorry that this apology is coming after your stay as you pointed out. There was clearly a breakdown...

Stuttgart
Reviewed 1 May 2015 via mobile

Located directly in the Meatpack perched on top of the High Line. The location is great as you are between midtown & downtown with direct access to High Line and all of restaurants & bars both the Standard and Meatpack have to offer. So whether you want to explore or party, the Standard is a perfect location. We stayed on...

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Helpful?
Thank GK_10_1972
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hello! Thank you for your recent stay and for taking the time to write this review. So pleased to hear you enjoyed our amazing location and sweeping views, as well as several of our food and beverage outlets. We look forward to welcoming you back on your next visit to NYC!

New York City, New York
Reviewed 1 May 2015 via mobile

Wow is this neighborhood jumping. And not necessarily in a good way. And the Standard is certainly cock of the walk here, with its rooftop bar/nightclub with gorgeous night time views and swish grillroom. The rooms are smallish but comfortable. The bath seems to be almost in the bedroom and is very large and awfully hard to get in and...

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Helpful?
Thank Tom B
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hi Tom Thanks so much for your recent stay here at The Standard, High Line and for leaving your feedback. One of the most unique and beloved features of The Standard that you have pointed out is the variety of our guests. We welcome an array of travelers from party goers, to Whitney Museum enthusiasts, to business people and families...

Hamburg, Germany
Reviewed 30 April 2015

Was booked in here for a business trip and looked forward to a luxurious experience. And its a good hotel, dont get me wrong. But the price you have to pay is just not justified. Small rooms, unspectacular view unless you pay even more, service just okay. Even in NYC youll easily find much better value. Avoid.

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3Thank TraveIIer75
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hi there I am so sorry to hear that your expectations were not met on your recent stay at The Standard, High Line. With floor to ceiling windows in every guest room, the river and city views do not typically disappoint. Additionally, there is no excuse for okay service as we strive for excellence, so for this I apologize. We...

London, United Kingdom
Reviewed 29 April 2015

I had the most amazing time there with my friends. The hotel is outstanding and the top of the Standard is a beautiful place with a great view. Fantastic for celebrations and definitely a must-visit if you go to New York. I'll be back as many times as I can.

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Thank asierlondon
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hello! Thank you for sharing your feedback about your stay with your friends. The Top of The Standard is certainly a point of pride for us with delicious food and cocktails as well as memorable views. Hopefully you can join us again soon!

Lausanne
Reviewed 28 April 2015

Booked through their new app. Flawless and great experience. Have stayed at the hotel a couple of times and I have always had a memorable experience. This was no exception. Wes made a great impression at the Front Desk, checked us in and made us feel very welcome. Stayed in a deluxe queen on 11th floor and the room was...

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Thank Joakim L
Kevin R, Managing Director at The Standard, High Line, responded to this review

Hi Joakim Thank you for your continued support of The Standard, High Line. We are so excited about the release of our new app and have received plenty of good feedback since it's launch. Wes is certainly an asset to our Front Office team and I appreciate you taking the time to point him out. We look forward to welcoming...

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Staying in West Village

Neighbourhood Profile
West Village
Stretching from Sixth Avenue to the Hudson River, the West Village is one of the city’s most coveted addresses. Full of trendy shops, historic taverns, and cozy restaurants set amid 19th century architecture, this neighbourhood has a unique old-world feel. You won’t find a more picturesque location in Manhattan. Without the traditional city grid layout, it’s easy to get lost here, but that’s part of the fun as you stroll down elegant narrow streets with beautiful brownstones. When you need a break, you can always stop in at one of the many quaint eateries or cafes to soak in the atmosphere, or head to the western edge of the neighborhood to enjoy magnificent waterfront views while taking a leisurely walk in Hudson River Park.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located in Manhattan's thriving Meatpacking District, the latest in hotelier Andre Balazs' collection of Standard Hotels stands commandingly above The High Line, the former elevated railroad undergoing redevelopment as a public park. 338 guest rooms on 18 floors, The Standard, High Line boasts unparalleled views of the Hudson River and Lower Manhattan, full business amenities, extensive event space and a state of the art fitness facility. ... more   less 

Additional Information about The Standard, High Line

Address: 848 Washington Street, at West 13th Street, New York City, NY 10014-1308 (Formerly The Standard New York)
Region: United States > New York > New York City > West Village , Manhattan
Price Range: ₹ 21,372 - ₹ 39,116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Standard, High Line 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
The Standard New York Hotel New York City
Standard New York City
The Standard New York City
Hotel Style:
#118 Luxury Hotel in New York City
#136 Business Hotel in New York City
#181 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Standard, High Line staff and other travellers.
21 questions
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Questions? Get answers from The Standard, High Line staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view is my favourite. Watch out for too-soft beds. Rooms close to the elevators tend to be noisy.”
 of 5 bubbles 3yaku, 12 Feb 2017 | Read review
“Use the hotel App”
 of 5 bubbles nissimzarfati8, 5 Feb 2017 | Read review
“mid level floors the best as not too close to street noise or the Boom Boom room”
 of 5 bubbles JamesLUK11, 5 Feb 2017 | Read review
“for a city view make sure that your room is in the 15th fl or higher, under this a new building block your view, or go to the river view”
 of 5 bubbles GustavoP941, 4 Feb 2017 | Read review
“The top floor on the Hudson River side is below the Le Bain nightclub. If you are a light sleeper, this is not the way to go.”
 of 5 bubbles bhusrinivasan, 4 Feb 2017 | Read review
5 of 5