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Doubletree Hotel Chelsea - New York City

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1,870 Reviews from our TripAdvisor Community

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Showing 1,673: English reviews
Start your review of Doubletree Hotel Chelsea - New York City
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London, United Kingdom
Reviewed yesterday NEW

We booked this hotel based on it being a Hilton Doubletree (reliable), but mostly on its location. Perfect base to explore the various districts of NYC. Rooms are an ok size, clean and comfortable. Crib was provided, but only with a standard bed sheet which we had to wrap around the mattress a few times! Didn't eat or drink in...

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Helpful?
Thank MattChaps2204
Oxford
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

We were in New York for a five nights stay to celebrate a significant birthday. We were greeted in a very friendly & courteous manner & checked in speedily even though we were significantly ahead of stated check in time. Our room was already available. The hot cookies are a nice touch. The room was absolutely fine in all respects....

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Helpful?
Thank NandPOxford
About Hotel's Favourite Review
Amsterdam, The Netherlands
Reviewed 4 days ago NEW

While looking for a hotel in New York we found this hotel which had good reviews. Normally we would have booked this hotel through a 3rd party website because of the lower advertised price. But since we had some questions about our stay we contacted an employee who informed us about the "Best Price Guarantee" policy of Hilton. Due to...

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Helpful?
Thank Michael R
Reviewed 1 week ago

The staff were great! They helped my family, friends. and me celebrate my mother's birthday! The event was absolutely a phenomenal success. We had a wonderful time. The service was spot on. Everyone was really helpful! The only complaint my guests provided was with the food which was not well prepared. Unfortunately, the falafels were dry. The chef made french...

Review collected in partnership with DoubleTree by Hilton
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Thank aaminahn2017
Auckland
Reviewed 1 week ago

Had good check in - staff helpful; Room was OK - small but that was sort of expected. Clean and cleaned regularly. Didn't have a lounge, which we would have liked to be able to sit in and read (as the rooms were too small to do this). Was lovely and central to the places we wanted to visit in...

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Helpful?
Thank HappyHourTorbay
Halifax, Canada
Reviewed 1 week ago

Check in service was great, place was clean, staff very helpful. At check in they helped me add an extra stay for checking in early. The room was clean. Slept very well for a small period of time. The staff at the bar were also friendly and let me sneak in last minute before closing. The hotel also held our...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank isobelw629
East Brunswick, United States
Reviewed 1 week ago

If they tell you something, don't rely on it. Double check a few times. We had two rooms and wanted to put each room on a different credit card. The front desk lady said no problem, it will be split upon checkout. Then she proceeded to charge both rooms to the same credit card. ALWAYS verify what is happening in...

Review collected in partnership with DoubleTree by Hilton
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Thank zamane2017
New York City, New York
Reviewed 1 week ago

Each floor has few rooms, normal NYC small rooms. Staff is lukewarm, and not honest about the breakfast buffet. If it had not been for the nice dining room staff I would have made a bigger fuss. I have stayed at many Doubletree and have had complimentary breakfasts. But here do not be fooled

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Thank michaellU4264PP
Klamath Falls, Oregon
Reviewed 1 week ago

Stayed March 13 thru the 16th. This was my second time staying here. I love it for the penthouse room with huge terrace, however this time it got snow covered. But the view is magnificent! There are 27 floors and only two rooms on the top floor. Nice size room for the city. Only real complaint is it needs some...

Review collected in partnership with DoubleTree by Hilton
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Thank Tammie J
San Jose, United States
Reviewed 1 week ago

This hotel is a bust! Thermostat not working, tv would not turn off(not remote problem) telephone to front desk not working properly. Rooms are very small. The restaurant and bar are not available-only breakfast buffet. Terrible time trying to resolve with Hilton Honors. I would never recommend this to anyone who wants to enjoy their stay!

Review collected in partnership with DoubleTree by Hilton
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Thank michellemR4241OH

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets. ... more   less 

Additional Information about Doubletree Hotel Chelsea - New York City

Address: 128 West 29th Street, New York City, NY 10001-5301
Region: United States > New York > New York City > Chelsea
Price Range: ₹ 12,777 - ₹ 28,031 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree Hotel Chelsea - New York City 4*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Despegar.com, Expedia, Priceline and Jetsetter so you can book your Doubletree Hotel Chelsea - New York City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New York City
Hotel Style:
#193 Luxury Hotel in New York City
#198 Family Hotel in New York City
#217 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chelsea - New York City staff and other travellers.
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Questions? Get answers from Doubletree Hotel Chelsea - New York City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here”
 of 5 bubbles chrishX9503CS, 6 Mar 2017 | Read review
“If you are concerned about elevator wait times, ask for a low floor.”
 of 5 bubbles brian796, 1 Mar 2017 | Read review
“Ask for a room with a view of the Empire State Building.”
 of 5 bubbles maddydoggy, 22 Feb 2017 | Read review
“Street facing rooms have more light and we were on the 18th floor of 27 and had a great view of the Empire State”
 of 5 bubbles ecalder, 19 Feb 2017 | Read review
“Get a room high up so you can see the empire statebuilding from your window!”
 of 5 bubbles 202teresar, 9 Feb 2017 | Read review
5 of 5