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Doubletree Hotel Chelsea - New York City

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Doubletree Hotel Chelsea - New York City
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1,747 Reviews from our TripAdvisor Community

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Showing 1,567: English reviews
Miami Beach, Florida
2 reviews
Reviewed yesterday NEW

Hotel was great and clean. It was small but comparable to most nyc hotels. Bed was comfortable. Location was convenient for me. Luggage storage was easy. Only negative is that all rooms are close to elevator and you can sometimes hear hallway chit chat but it didn't keep me awake. Overall very satisfied.

Review collected in partnership with DoubleTree by Hilton

Thank Carma G
Glasgow, United Kingdom
Level Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 2 days ago NEW

We stayed for 4 nights. Room was big enough for the 2 of us. We hardly spent any time in it we were so busy shopping and sight seeing. Maid was in daily to change towels etc. We had tea coffee in room and also an iron and ironing board. There was also a safe deposit box available free of... More 

Thank anne7653
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

Hotel itself is decent, the lifts are extremely slow, sometimes had a 20+ minute wait in the mornings. The rooms are a little dated but they are clean and well presented. Bathroom was okay, and the toiletries provided were a nice little touch. The hotel is in a good location in regards to attractions, however it is on one of... More 

Thank RLJ91
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW via mobile

Just got home from a long weekend in this great city. We were a little disappointed with the Hotel as it looked like a vacuum cleaner wouldn't have gone a miss and our room had a distinct damp smell to it. The size of the room was okay and pretty much normal for New York. There were lots of areas... More 

Thank Smartiepants12
1 review
Reviewed 4 days ago NEW via mobile

We arrived slightly earlier than check in time but this was no issue. We were told they had oversold on rooms so didn't have the queen room we booked, so instead placed us in a double king. For us this was no problem and the reception staff were very friendly. The next day we changed into a queen room -... More 

Thank Jodie W
Newcastle upon Tyne, United Kingdom
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 days ago NEW via mobile

We arrived here after a long flight from the UK with no bags as BA hadn't managed to get them onto our connection. We were told on arrival that the hotel was overbooked and 2/3 rooms would have to transfer to the hotel around the block. It took such a long time to arrange the transfer and we had to... More 

Thank ClaireNewcUk
Level Contributor
54 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago NEW via mobile

This was my second time here and both times were great experiences! Positives: every and I mean every hotel worker was friendly and helpful. No questions re: request for more cookies, and the breakfast staff worked so hard but all were there to help out and ask if I needed more juice, etc. Thanksgiving morning was able to just walk... More 

Level Contributor
9 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

The hotel was clean and tidy, staff were friendly and helpful at all times. It was within walking distance to Maddison square gardens, 5th avenue and with a subway 2 blocks down so was perfect for accessing everything easily. The street doesn't look the cleanest but it serves a purpose and we had no trouble at all. Rooms was a... More 

Thank fiona c
Newport, United Kingdom
Level Contributor
141 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

Although perhaps not in the nicest part of Manhattan, the location of this hotel is excellent and within easy walking distance of the Empire State Building, Macy's, Times Square and Central Park. All the staff we encountered were friendly and helpful and the free cookies at check-in were a nice touch, particularly after a long flight. The room was basic... More 

Thank 1977ryan
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

Small room, bathroom and hallways could do with renovating, staff were nice, and is in an excellent location just a few blocks away from Maddison square garden, Empire State Building and Times Square.

Thank Daniel D

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Staying in Chelsea

Neighbourhood Profile
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood


  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets. ... more   less 

Additional Information about Doubletree Hotel Chelsea - New York City

Address: 128 West 29th Street, New York City, NY 10001-5301
Region: United States > New York > New York City > Chelsea
Price Range: ₹ 9,185 - ₹ 32,148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree Hotel Chelsea - New York City 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Doubletree New York City
Hotel Style:
#193 Luxury Hotel in New York City
#198 Family Hotel in New York City
#217 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chelsea - New York City staff and other travellers.
34 questions
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Questions? Get answers from Doubletree Hotel Chelsea - New York City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Obviously upper floors in an NYC hotel will get less street level noise.”
  • Most rooms are likely going to have views of adjacent buildings
 of 5 bubbles KinRoundHill, 17 Nov 2016 | Read review
“The higher the better. Great view of NY”
 of 5 bubbles andygeorgiou, 15 Nov 2016 | Read review
“Good location. Ask for extra blankets.”
 of 5 bubbles Laurent240, 13 Nov 2016 | Read review
“Not really good for families if sharing room (small). Not really a full service hotel.”
 of 5 bubbles textbookVirginia, 19 Oct 2016 | Read review
“Electors are small so very crowded; if on a higher floor it is better than a mid floor because when it would stop the elevator was full.”
 of 5 bubbles Churchchix, 18 Oct 2016 | Read review
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