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Ace Hotel New York

Booking.comUS$ 255*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Ace Hotel New York
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1,666 Reviews from our TripAdvisor Community

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There are newer reviews for Ace Hotel New York
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Showing 1,351: English reviews
Chelmsford, United Kingdom
Reviewed 28 August 2013 via mobile

I stayed at the Ace for 4 nights in August and had a blast. This is the type of hotel my mother would hate: the lobby is permanently dimly lit like a nightclub or Hollister store with music playing. The decor is very 1930's, the staff all 'hipstered' up to the max. Very stylised but it works- really fun place...

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Helpful?
Thank River20132013
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Dear River20132013, We are glad you enjoyed your stay and thank you so much for your feedback. Our lobby was designed to create an inviting space where people are always welcome to congregate, socialize, work or wind down and free wifi is available. What's not to like, right? Come back and see us again, we look forward to it! The...

Chicago, Illinois
Reviewed 24 August 2013

this is a fun place to stay at, the lobby is sort of like a dj nightclub type of place so that is either fun or annoying. There is a great coffee place called Sip in the lobby. The rooms are cool and hip. The neighborhood has something to be desired, there is a cabby restaurant across the street and...

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Helpful?
Thank crazzi1234
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Hi crazzi1234: Thanks for your visit and review. We were happy to hear you had fun and just wanted to note that our caffeine and non- caffeine fixes are supplied by Stumptown Coffee Roasters and we love them very much too! Hope to see you soon- Lisa and the Staff at Ace NY

Los Angeles, California
Reviewed 23 August 2013

An Ace in a deck of cards usually comes in handy, and when it comes to an "Ace" Hotel, no matter what city, your deck will be lucky! We found a groupon deal in New York during the Christmas holiday of 2011.. and when we arrived at the Ace, we were so thrilled. It is decorated so hip and cool....

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Helpful?
Thank HawaiianIrishgirl
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Dear HawaiianIrishGirl, If it sounds cheesy to say WE lucked out by having YOU as a guest, I don't care! Thanks a million for your kind words and we hope to see you soon. xoxo The Staff at Ace NY

Durban, South Africa
Reviewed 20 August 2013

Stayed at the ACE hotel again - and was again impressed by the brilliant service and attention to detail. The room was comfortable and the staff extra friendly and helpful. A great experience - would definitely recommend this hotel to everyone looking for a great hotel at reasonable rates (by New York standards!) in a very central location.

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Helpful?
1Thank AngelaBax
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Hi Again AngelaBax! There couldn't be a greater compliment then return visits and we will certainly look forward to yours. We thank you for taking the time to send us such kind words! Warm regards, The Staff at Ace NY

Sydney
Reviewed 20 August 2013

My son recently spent a few weeks in NYC and stayed at the Ace Hotel on 29th St. It was his first time alone in New York but he'd stayed there before with us on two occasions in other (more renowned) hotels. He said the Ace was great. Good value with rooms around $220 per night at the height of...

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Helpful?
1Thank Wombat777
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Dear Wombat777, We thank you - calling a room "the best he'd ever stayed in" means a lot to us and we hope you and your family will reach out to us when you are ready to return. All the best, Lisa and the Staff at Ace NY

Liverpool, United Kingdom
Reviewed 17 August 2013

I wanted somewhere really special for my daughter's 18th birthday surprise, and this was it! We loved the place.It has a cool hipster vibe and I suspect that if she'd been staying here with friends rather than her Mum, she'd have spent a lot more time in the lobby watching and being watched! Our room was decently sized for the...

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2Thank Faerietwinkletoes
Northampton, United Kingdom
Reviewed 16 August 2013

We wanted somewhere fun and right in the middle of Manhattan and after reviewing several possible hotels, settled on the Ace Hotel and what a great choice it was too. I e/mailed my choices and they responded instantly with an informative and friendly manner.....still waiting to hear from some of the others 2 months later :-) Upon arrival we were...

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Helpful?
1Thank adamalfa
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Dear adamalfa, We just wanted to say thanks for your visit and delightful feedback! It will be a pleasure to have back and we look forward to it! Warm regards, The Staff at Ace Hotel

New York
Reviewed 15 August 2013

Review collected in partnership with Easytobook.com
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Helpful?
Thank N P
Geneva, Switzerland
Reviewed 13 August 2013

The ACE has so much going for it. Hipster central. Great ground floor / lobby area, which includes a stylish panelled dimly-lit lounge/bar (sofas, armchairs, some communal tables) where lots of people (I would assume a minority of whom are guests) choose to meet up or just browse the internet on their Macbook Airs and look trendy. This is helped...

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Helpful?
Thank Discovering_the_new
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Hi Discovering_ the _new: Thank you for taking the time to share your thoughts about your recent stay. We love the idea of bringing fresh flowers up to your room too and we think it’s pretty cool that guests can decide just how elaborate they want to be with their bouquet! We were truly sorry to read about the challenges...

Lausanne, Switzerland
Reviewed 8 August 2013

I stayed at the ACE hotel for 5 nights as my company was holding a conference there. My boyfriend then joined me for a couple of nights. The location of the hotel is great. The staff is young and helpful. The lounge is always packed which gives it a nice atmosphere. There was also a party being held there but...

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Helpful?
Thank Caroline R
AshtonatAce, Manager at Ace Hotel New York, responded to this review

Hi Caroline R - Thank you for your review and especially your last thought - we love that you will definitely return and we look forward to it! ( A guitar awaits). See you soon, The Staff at Ace NY

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Deluxe room at the Ace Hotel. Spacious room with high ceilings, large windows and large bathroom. ... more   less 

Additional Information about Ace Hotel New York

Address: 20 West 29th Street, at Broadway, New York City, NY 10001-4502
Region: United States > New York > New York City > Manhattan
Price Range: ₹ 12,890 - ₹ 34,655 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ace Hotel New York 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Ace Hotel New York City
Hotel Style:
#120 Romantic Hotel in New York City
#153 Luxury Hotel in New York City
#155 Family Hotel in New York City
#202 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel New York staff and other travellers.
8 questions
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Questions? Get answers from Ace Hotel New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a view of the Empire State Building.Definitely ask, otherwise you'll have a panoramic view of the building next door.”
The_Paisley_Buddie, 10 Apr 2017 | Read review
“Just make sure you are away from elevators.”
Augie3848, 10 Apr 2017 | Read review
“Don't stay here.”
JasonG865_1, 2 Apr 2017 | Read review
“Get a room as high up as possible to avoid nighclub/lobby music noise at night.”
Princessdreaa, 16 Mar 2017 | Read review
“Ask for one of the top floors and as far from the elevator as possible.”
Catmum40, 15 Mar 2017 | Read review
5 of 5
Booking.com
US$ 255* /night
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Prices are for 1 room, 2 adults
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