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Marriott Vacation Club Pulse, New York City

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2,216 Reviews from our TripAdvisor Community

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Showing 1,721: English reviews
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

The room was nice but very small so I wouldn't recommend more than 2 people to the room. Shower was elegant but open so water went all over floor. The staff are very nice and there is free coffee every morning. The best thing about this is the view of the Empire State Building especially from the rooftop bar. It's... More 

Helpful?
Thank Sylvia D
Boston
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 days ago NEW

The staff first-rate from the Valet, front desk to housekeeping. All were very helpful with recommendations and very attentive. Had breakfast at the Bistro located on the first floor was very good with large portions. We did not have dinner at the hotel. We knew Marriott had recently purchased this location, so they were in the process of bringing the... More 

Helpful?
1 Thank jeditaly
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Happy Thanksgiving! Thank you for choosing Marriott Vacation Club Pulse, New York City for your holiday and family reunion. We are so happy to hear you enjoyed your stay and hope you will visit us again soon. More 

Naples, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Marriott just purchased this location, so no, it's not entirely up to their standards. As many have said, the rooms are small but that is typical for a city location and to be expected. Staff was super friendly and accommodating, rooms were clean and housekeeping was very attentive. Bistro was very good and we loved the "small" rooftop bar with... More 

Helpful?
Thank Tracy C
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for your review, Tracy. We are happy to hear you enjoyed Marriott Vacation Club Pulse New York City. We hope you will visit us again sometime soon. More 

Allentown
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

This hotel recently acquired by Marriott Vacation Club is not up to standard in any respect. The rooms are very small (ours had 2 double beds) with no room for anything but beds and narrow desk/dresser. The closet was so small that it would only accommodate about 6 hangars! The bath has a very small sink unit with no room... More 

Helpful?
Thank derfFlorida
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for taking the time to share your feedback. Our Pulse brand of hotels does not offer the standard Marriott Vacation Club resort experience but rather, a location in the heart of the city. We hope to have the opportunity to exceed your expectations at another Marriott Vacation Club resort in the future. More 

Seattle, Washington
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

The rooms were okay, nothing outstanding or spectacular. My room (1 King Size bed) was fairly tiny. I believe that may just be the nature of New York, but I couldn't imagine sharing it with another person successfully. The work space they give was pretty minimal and there aren't nearly enough electrical outlets to charge your items. The ones I... More 

Helpful?
Thank TRSpiller
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for your review of Marriott Vacation Club Pulse New York City. We look forward to the opportunity to exceed your expectations in the future. More 

Vienna, Virginia
Level Contributor
137 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 2 weeks ago

We stayed here for three nights. It's in a convenient location, and we walked several short blocks to restaurants, theatres, Bryant Park and the subway. It has a small lobby with a restaurant where we had breakfast with good coffee and omelet served fairly quickly. There is complimentary morning coffee in the lobby. One evening we had a drink in... More 

Helpful?
Thank lylac
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

We are happy to hear you enjoyed your stay with us in the heart of New York City! We look forward to an opportunity to welcome you back. Thank you for your review. More 

The Villages, Florida
Level Contributor
419 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here 4 nights while visiting to see some Broadway shows. Conveniently located on W. 37th St. and 5th Ave. in walking distance to Times Square and the Theater District. Practically next door to the Empire State Building, Bryant Park, the New York Public Library, and 5th Ave. Great location. Small hotel, 20 stories, with decent-sized rooms, a great enclosed... More 

Helpful?
Thank thaward
MarriottVacationClub, Corporate Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

We are happy to learn you enjoyed your stay so much you are planning on coming back. We thank you for your five-star review and appreciate your feedback. We look forward to greeting you in the new year. More 

Leatherhead, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago via mobile

It will be fabulous to come back here in a year or so and write a five star review. Marriott have taken this hotel on but have not yet stamped Marriott brand onto the hotel. Was not a vacation club (not expected) but also lacked Marriott hotel additions such as a generous reception area, concierge lounge and those other touches... More 

Helpful?
Thank Jackie S
MarriottVacationClub, Corporate Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

It is wonderful to learn our associates were helpful, but sad to hear our hotel was not up to Marriott standards. We are have renovations scheduled for next year and hope to welcome you back once they have been completed. Thank you for your review. More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I've been looking for a 'home from home' hotel in NYC, which is convenient, well-located, friendly staff and a good ambience, without being showy or over-priced, and I think this is the place. I often need to spend a night in the city for work, and need a clean, comfortable room with good wifi, and all amenities. The Marriott Vacation... More 

Helpful?
Thank Sally S
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Sally, we are so happy to hear Marriott Vacation Club Pulse, New York City has become the perfect hotel for your stays in the city. We look forward to your return! More 

Fort Worth, Texas
Level Contributor
152 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 2 weeks ago

Our resent stay at Club Pulse was OK but that's it. Room was small and beds not very comfy. Great location but on a dirty street with smell and trash all around. The bar at the top floor had great views of empire state building but WOW do you pay for it. Also as someone who likes to keep up... More 

Helpful?
1 Thank hillbilly60
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding available television channels and have shared it with our senior resort management. Thank you for your review. More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Revel in style when retreating our boutique New York resort located in the heart of New York City's Fashion District on 37th Street between Fifth and Sixth Avenues. The Marriott Vacation Club Pulse, New York City offers well-appointed guestrooms coupled with arrays of unique amenities, including an all-weather rooftop lounge overlooking the iconic Empire State Building and the city beyond. Through our centrally situated location between Penn Station and Grand Central Station, top destinations including Times Square, Broadway theater district, and elegant designer boutiques on Fifth Avenue are in close proximity. ... more   less 

Additional Information about Marriott Vacation Club Pulse, New York City

Address: 33 West 37th Street, New York City, NY 10018 (Formerly The Strand Hotel)
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Price Range: ₹ 13,160 - ₹ 36,274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Vacation Club Pulse, New York City 4*
Number of rooms: 176
Reservation Options:
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Hotel Style:
#25 Green Hotel in New York City
#35 Romantic Hotel in New York City
#38 Family Hotel in New York City
#47 Business Hotel in New York City
#91 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Vacation Club Pulse, New York City staff and other travellers.
26 questions
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Questions? Get answers from Marriott Vacation Club Pulse, New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high room overlooking Empire St. Building. We were in the back and the noise was low.”
 of 5 bubbles jeditaly, 30 Nov 2016 | Read review
“Go elsewhere”
 of 5 bubbles derfFlorida, 24 Nov 2016 | Read review
“Get an Empire State Building room”
 of 5 bubbles OHGypsy73, 14 Nov 2016 | Read review
“It is NYC- mid range hotel (even many luxury hotels) don't have views to offer.”
 of 5 bubbles ileag, 5 Nov 2016 | Read review
“Check your room before you get in.”
 of 5 bubbles ashrafshaaban2016, 2 Nov 2016 | Read review
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