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The GEM Hotel Chelsea

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Traveller (252)
Room & Suite (212)
Dining (4)
Overview
  • Excellent35%
  • Very good41%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“rooms are small”(114 reviews)
“murray's bagels”(18 reviews)
“great location”(208 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Fitness centre
Multilingual Staff
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,320)
Filter reviews
1,153 results
Traveller rating
425
457
157
64
50
Traveller type
Time of year
LanguageEnglish
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425
457
157
64
50
Show reviews that mention
All reviewsrooms are smallmurray's bagelsgreat locationrooftop deckthe high linenew yorkthe penthousethe empire state buildingqueen bedup to datehotel roomfront desk staffsubway stopstreet noisefitness centerfew blockstimes square
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1 - 5 of 1,153 reviews
Reviewed 1 week ago via mobile

Stayed here for only one night coming back from Boston, close to bus stop. As a Choice member I choose this property for that purpose, but dissapointed with the room size and bed was way too low on the floor, like no bed frame to...More

Thank tammyBaltimore_Md
Response from Ejaz B, Guest Relations Manager at The GEM Hotel ChelseaResponded 6 days ago

Dear Guest, Thank you for taking the time to write this review. In reference to Bed being too low on the floor, we have just finished designing new bed. We should have them in all the room within few months. We are checking on TV...More

Reviewed 1 week ago

Clean, lovely rooms (a bit small but this is pretty standard for NYC) there is happy hour at the hotel bar and a rooftop terrace which has views of the Empire State Building. Situated super close to the subway and lots of restaurants, cafes etc...More

Thank Kate S
Response from Ejaz B, Guest Relations Manager at The GEM Hotel ChelseaResponded 6 days ago

Dear Guest, Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us. We hope that you come back again and give us the opportunity to welcome you. Thank you,

Reviewed 1 week ago

Spent a few nights in NYC in this Hotel. The room was small, there was just enough room to get around the bed and that was it. The room was slightly smelling but overall it was a good stay. The location is excellent!More

Thank Austria_Anton
Response from Ejaz B, Guest Relations Manager at The GEM Hotel ChelseaResponded 6 days ago

Dear Guest, Thank you for taking the time to write this review. We have happy that you enjoyed your stay with us. We have forwarded this review to hour housekeeping & maintenance department. We thank you for giving us the opportunity to improve our hotel....More

Reviewed 2 weeks ago

A review of Rm 308 Pros- Very effective AC Large clean newish bathroom- Nice! Quiet!! Very good lighting, so a nice bright room/bathrom. Staff was great, even when I got complainy. Bathrobe Overall pretty clean and maintained. Cons- Window to airshaft only (=quiet) Room itself...More

Thank brhood
Response from Ejaz B, General Manager at The GEM Hotel ChelseaResponded 1 week ago

Dear Guest, Thank you for taking your time to write a review. We are glad that you enjoyed your stay with us. We look forward to seeing you again. Thank you,

Reviewed 4 weeks ago

I booked my stay through another third party website which had several things wrong, included this pets allowed policy, which leads me to believe it is the hotel's fault if the wrong information is listed on several third party websites. The hotel is okay. The...More

1  Thank Tara M
Response from Ejaz B, General Manager at The GEM Hotel ChelseaResponded 1 week ago

Dear Guest, Thank you for taking the time to write a review. Sometimes it is difficult to control third party websites. We do our best to monitor. At the moment there is no longer any site publishing incorrect info. I apologize on behalf of entire...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 166 - US$ 396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#164 Romantic Hotel in New York City
#206 Business Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 166 - US$ 396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#164 Romantic Hotel in New York City
#206 Business Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (252)
Room & Suite (212)
Dining (4)
Pool & Beach (1)
Amenities (7)
Family and Play Areas (2)
Nearby
Chelsea
Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighbourhood life. The
contemporary art scene is an integral part of the
neighbourhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
...More
Questions & Answers
Ask a question
notaprizetobewon
14 August 2018|
AnswerShow all 4 answers
Response from brhood | Reviewed this property |
As of July 1 2018 there is not. I believe these fees have to be revealed in the booking process so you would know.
1
Vote
Pamela G
23 June 2018|
AnswerShow all 4 answers
Response from iLybe | Reviewed this property |
on the website there is one woth no reply. I called them and have been given a different one.
0
Votes
Google Translation
Nicc4914
5 January 2018|
Answer
Response from Anonymous365 | Reviewed this property |
As with most hotels, this depends, almost on the day. Try reaching out to them to see?
0
Votes
Room Tips
"Beware of fire alarms"
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"our room provided a double window that viewed 8th ave and 22nd street"
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"Amazing views of Empire State Building. Make sure you spend the extra little cost for that view."
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"Bring ear plugs and an eye mask."
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