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The GEM Hotel Chelsea

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The GEM Hotel Chelsea
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1,117 Reviews from our TripAdvisor Community

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Showing 981: English reviews
Florence, Italy
Reviewed 2 days ago NEW

For a seasoned well travelled person, this place will be in a good location, but it is not a 4 star hotel. The staff is helpful and accommodating. The rooms are small, good for a short stay, with very basic IkEA style beds. That means that the comfort is not quite there in terms of space and sleeping arrangements. The...

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Helpful?
Thank Mirna G
United Kingdom
Reviewed 3 days ago NEW

We area well travelled couple and come to New York every year for a long weekend away from the kids as our birthday treat. We decided to get a more "real New York" feel and booked Chelsea instead of our usual midtown destination. Once you get past the nice lobby in the Gem be ready for a shock, more like...

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Thank NYClovers22
Singapore, Singapore
Reviewed 6 days ago NEW

Phenomenal location and quite friendly staff. Happily stored our luggage after checking out, while we tramped around the city. Rooms are ridiculously small though, and the heater is louder than a freight train, but for the price/location it's a great place to stay.

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Thank Eeshan K
Reviewed 6 days ago NEW

Yes the rooms are small but if your familiar with NYC hotels you would know this is common. for all those complaining about room size, check on sites like booking.com which usually tell you the room size and if you think its not going to be big enough pick a bigger room! I was ell aware of the small rooms...

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Thank DiveshP
Reviewed 1 week ago NEWvia mobile

This is the worst hotel I've stayed in. Staff rude, room tiny, shower overflowing and bed was none existent mealy a tube mattress on the floor. The corridors were creepy too. Waisted my money and spoilt my holiday staying here. Extremely disappointed

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Thank Linzi B
Reviewed 1 week ago NEW

Were do I start? Perhaps at the hair that I found all over the bathroom floor, on the towels and in the shower when I arrived in my room? Perhaps that my room was not cleaned after the first night I'd been there to the excuse that the cleaner was too busy? Or maybe the best place to start is...

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Helpful?
Thank Tania M
San Juan, Puerto Rico
Reviewed 1 week ago

The location is perfection. You can enjoy so much and easily get around. Chelsea has it all and is centrally located to zip down or up in the City. The Highline is a 5 minute walk. Chelsea Market is a 7 minute walk. Galleries on 14th ten minutes. On and on. The vibe is very european and the lobby is...

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Thank Eric V
Reviewed 1 week ago

As others have said, the rooms are small, but adequate. There was room for a desk and bed, which was all I really needed. The location was perfect for me. The neighborhood was nice. The front desk staff were very helpful.

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Thank dawnbnc
Boston, Massachusetts
Reviewed 1 week ago

Location is great but rooms are tiny, the beds are way too soft there was absolutely no daylight to be had anywhere but in the lobby or roof deck. We asked for higher level rooms but were put on the third floor. The hallway was completely dark as were the rooms. Felt like a vampire in perpetual twilight.

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Thank sunshine129
Mass
Reviewed 1 week ago

The location is great if you need to be in that part of NYC. Staff were pleasant and the rooms were clean and updated but, they are tiny. If you travelling alone, like I was, it is fine. I have stayed at other NYC hotels with the same size rooms so I wasn't that surprised. It's an easy walk to...

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Helpful?
Thank AnnieMass

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Free Wifi. The GEM Hotel Chelsea is ideally located in "your corner of the world." We provide an intimate, boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities. This New York City boutique hotel is conveniently located in the neighborhood of Chelsea. This trendy Manhattan neighborhood is filled with chic art galleries, night club hotspots, world-famous restaurants, shopping and more. Guests are within walking distance to Penn Station and world-famous Midtown Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, the campus of New York University (NYU) and the Empire State Building. The hotel is one block from New York City's subway system. Surrounding neighborhoods include Greenwich Village, the Flatiron District, Union Square, Midtown and the Meat Packing District.The GEM Hotel Chelsea offers a wide array of amenities and services that add value. All guest rooms are smoke-free and boast LCD televisions with HD channels,iPod docking stations, cordless telephones, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards. ... more   less 

Additional Information about The GEM Hotel Chelsea

Address: 300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011-2602 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel )
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: ₹ 11,987 - ₹ 31,195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The GEM Hotel Chelsea 3*
Number of rooms: 81
Reservation Options:
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Hotel Style:
#171 Romantic Hotel in New York City
#215 Business Hotel in New York City
#222 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The GEM Hotel Chelsea staff and other travellers.
10 questions
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NJ
Keller, Texas
9 months ago
Cincinnati Ohio
over a year ago
over a year ago

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Questions? Get answers from The GEM Hotel Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Preguntar si es para más de una persona y qué tipos de camas tienen.”
 of 5 bubbles 186mirnag, 6 Dec 2016 | Read review
“Get a room that looks out onto 22nd Street.”
 of 5 bubbles 494ericv, 30 Nov 2016 | Read review
“Ask if your room has a window and if so, how big it is.”
 of 5 bubbles sunshine129, 29 Nov 2016 | Read review
“Staff is ready to assist - if lower front room street noise issue let them know - rooms around roof top door exit can be noisy”
 of 5 bubbles williamgO4399HE, 27 Nov 2016 | Read review
“Ask for a room towards the inner yard”
 of 5 bubbles Bogitje, 16 Nov 2016 | Read review
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