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Four Points by Sheraton Manhattan SoHo Village

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Four Points by Sheraton Manhattan SoHo Village
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861 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Manhattan SoHo Village
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Showing 759: English reviews
Great Barrington, Massachusetts
Reviewed 18 October 2016

I wanted a hotel near the Winery and I found the Four points....with its very reasonable price I figured that this place would be a little Sketchy....On the contrary, this place rocks. clean, convenient I will stay here again if I need to be in lower manhattan.

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Helpful?
1Thank Patrick M
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your 5 star review! I so happy to see that you enjoyed your time with us. Especially the convenient location to the city winery as well as the cleanliness of the hotel. We look forward to hosting you again in the near future. Kind regards,

San Antonio, Texas
Reviewed 6 October 2016 via mobile

Very friendly staff (reason for my 4 stars), pricey .. like every other hotel in NYC, nothing special about that and a very standard NYC hotel room like other hotels. Comfortable bed. Everything went as planned during my stay. Nothing extra ordinary that I found to give a five star here.

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Helpful?
Thank DB M
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, I am so pleased to see you enjoyed your time with us! Especially the friendly staff! I hope during your next visit we are able to make it extraordinary! Kind regards,

NYC
Reviewed 1 October 2016

Staff is great, polite and efficient. The only thing you need to know is parking-the lot is 2 blocks away and its $55 / night. Also, this hotel is very close to the holland tunnel surrounded by gridlock and you will hear the traffic. It took 40 minutes for uber, 5 blocks away to get to me. but if you...

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Helpful?
Thank czstar
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your feedback! I am so happy to see that the team was friendly and efficient. I will make sure to share this with them. I hope we have the pleasure of hosting you again in the near future. Kind regards,

massachusetts
Reviewed 29 September 2016

I very much enjoyed my stay at the Four Points. The location is terrific: In a great neighborhood and close to the subway. The staff were very accommodating and helped my sister order a car service to La Guardia. The room wasn't as small as I thought it would be and everything was comfortable. It was great to stay in...

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Helpful?
Thank leftwing
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your positive comments. We are continuously working to produce flawless service and great experiences for our guests, and I am pleased to see we were able to exceed your expectations during your recent stay. We would love to host you again and ensure your stay is just as memorable in the future. Kind regards,

Atlanta, Georgia
Reviewed 28 September 2016

We had such a nice stay at this hotel. Great location, nice comfortable room and very friendly staff. I can't give enough praise to the front desk staff, especially Brian who was very helpful and welcoming. Jasmine at the bar was also a sweetheart. Kudos to the hotel and it's exceptional staff.

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Helpful?
Thank Kris M
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Thank you for your positive comments! We are continuously working to produce flawless service and great experiences for our guests! I will be sure to share your review with Brian and Jasmine! We would love to host you again and ensure your stay is just as memorable the second time! We look forward to welcoming you back. Kind regards,

Connecticut
Reviewed 24 September 2016 via mobile

The rooms are tiny and depending on what floor you are on, you stare at a wall out of your window. The AC works great. The bathroom had no storage place and no bath mat. The toilet flusher was not in the best working order. The bathroom door is frosted so if someone turns the light on in the middle...

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Helpful?
Thank odie1
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for staying with us and sharing a review. We appreciate all of the feedback that you have given and we will be using this to continue to enhance the experience for all of our guests. At this time we do have a few associates in training, and we will continue to work with them and are...

Reviewed 13 September 2016

I have stayed in many of the boutique hotels in this area, and this is a good value. The rooms are small but that is to be expected in this neighborhood, but the service was Outstanding! From the check in, to coffee in the morning, I was very impressed with the people who staffed the front desk. They were personable...

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Helpful?
1Thank rsfamily
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your feedback regarding your recent stay! I am so pleased to see that you enjoyed your time with us, especially the friendly front desk staff!! I will make sure to share this with them. We look forward to hosting you again in the near future. Kind regards,

Reviewed 2 September 2016

Their billing system is terrible to say the least! I was billed twice for the total amount before my visit and it took a whole month of phone calls to correct this. During my stay, I was billed a 3rd time! I thought I resolved the issue with the front desk person ( while I was checking out) who told...

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Helpful?
1Thank ahmed a
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

We cannot even begin to explain how disappointed we were to hear of the issues you experienced during your stay with us. Please accept my sincere apology for the issues you faced. This is certainly not the experience we aim to provide our guests and I am truly sorry this happened to you. Our goal is to provide our guests...

Chicago, Illinois
Reviewed 24 August 2016

This is hotel is convenient to transportation in SoHo, just 2 blocks south of Houston St. The staff is very friendly, rooms are very tidy and the hotel is well kept. Rooms are small, so quarters will feel very cramped if more than 2 people share a room.

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Helpful?
Thank cmb82165
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there Thank you for your feedback regarding your recent stay! I am pleased to see that you enjoyed your time with us especially the Soho Village location and the friendly staff! We look forward to hosting you again in the near future. Kind regards,

Cleveland, Ohio
Reviewed 24 August 2016

This hotel had all the neccessaries - hot water, bathroom worked, comfortable bed - but nothing at all special or fun. Minute lobby with maybe one chair, tiny bar in attached restaurant closed at 11pm on a Friday night, no concierge desk. Bathroom is REALLY tiny. Location was good for exploring SoHo; several subway stops within easy walking distance. Weird...

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Helpful?
Thank Brearleymom
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your feedback regarding your recent stay. I am happy to see that you enjoyed the Soho Village location! We really appreciate you taking the time to share your thoughts and we will definitely look into what we can do to enhance the experience for all of out guests! Kind regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of the trendy SoHo, Four Points by Sheraton Manhattan SoHo Village is surrounded by lots of great shops, eateries & clubs, and within minutes of the financial center and Little Italy. ... more   less 

Additional Information about Four Points by Sheraton Manhattan SoHo Village

Address: 66 Charlton St, New York City, NY 10014-4601
Region: United States > New York > New York City > Manhattan
Price Range: ₹ 8,712 - ₹ 34,304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Manhattan SoHo Village 3.5*
Number of rooms: 150
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Also Known As:
4 Points By Sheraton Manhattan Soho Village
Four Points By Sheraton Manhattan Soho Village Hotel New York City
Sheraton New York City
Sheraton Manhattan Soho Village
New York City Four Points
New York City Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Manhattan SoHo Village staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Manhattan SoHo Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room on floor 16 or higher facing north for a great view.”
 of 5 bubbles 554barryh, 28 Nov 2016 | Read review
“Ask for a higher level floor.”
 of 5 bubbles Stealth_Merchant, 13 Nov 2016 | Read review
“Pick a different hotel.”
 of 5 bubbles bkimball9, 26 Oct 2016 | Read review
“I love the top floors facing North but all the rooms are nice”
 of 5 bubbles 274jacques, 6 Jul 2016 | Read review
“Rooms on the back side of the hotel are quieter.”
 of 5 bubbles AnnaS005, 21 Jun 2016 | Read review
5 of 5
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