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Four Points by Sheraton Manhattan SoHo Village

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Traveller (179)
Room & Suite (357)
Dining (3)
Certificate of Excellence

About

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Certificate of Excellence
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In the heart of the trendy SoHo, Four Points by Sheraton Manhattan SoHo Village is surrounded by lots of great shops, eateries & clubs, and within minutes of the financial center and Little Italy.
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Property amenities
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Suites
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HOTEL CLASS
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Location

Full view
100Great for walkers
Grade: 100 out of 100
329Restaurantswithin 0.5 km
70Attractionswithin 0.5 km
1,024Reviews
550Photos
12Q+A
100Room tips
Traveller rating
  • 309
  • 456
  • 181
  • 50
  • 27
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Popular mentions
In January, my family visited New York and we stayed at this hotel. It was clean, well kept, and the staff was very friendly and accommodating. A special thank you to Brian Matos, Director of Rooms. My daughter left some jewelry in the room. Not only did he ensure that
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I was pleasantly surprised at the quality and cleanliness of this hotel given the price point. The room was comfortable and fairly noise free. The space was small but not so small that it felt claustrophobic. The hotel is super close to great bars, several subways, restaurants
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Excellent location for the performances, museums, and restaurants we scheduled for this tightly-scheduled two-night stay in the Village, with welcoming and helpful front desk staff, chocolate chip cookies in the afternoon, and an urn of decent hot chocolate all afternoon and
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Response from patricis c, General Manager at Four Points by Sheraton Manhattan SoHo Village
Responded 3 weeks ago
Good day Trude D, We really appreciate your valuable feedback and will surely use it to make improvements. Thank you for the kind words in regards to the staff and location. My apologies for the issues you experienced in regards to the setup of the bathroom and the comfort of the mattress. Many guest comment on how comfortable our mattresses are and some have even gone as far as to purchase them through us so I am surprised to hear this. Again we will use your feedback to improve and look into the issues you mentioned. Thank you again!
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I guess it is the old adage, you get what you pay for. The hotel itself is ok - no great shakes - the rooms are large for NYC standards. I am a Marriott Platinum for life member and thought I would at least give this place a try, I wish I had stayed at the Courtyard around the
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Response from patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village
Responded 13 Feb 2019
Hello there, Thank you for your feedback regarding your recent stay. Please accept my sincere apology for the issues you faced with our restaurant and the draft from the window. This is certainly not the experience we aim to provide our guests and I am truly sorry this happened to you. I have notified our management team so that any and all issues are resolved immediately. We take hospitality, very seriously and although frustrating, thank you for bringing this to our direct attention. It is through guest feedback such as yours, that we can continue to enhance and improve upon our experience for all of our guests. Kind regards,
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Stayed here for the weekend with out of town visitors. Great location for spending time in Soho. Hotel (lobby and rooms) are a bit small. Only 8 rooms on each floor so it’s a bit load as well-can hear the elevator and hall conversations. But all in all a nice hotel with great
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Response from patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village
Responded 4 Feb 2019
Hello there, Thank you for your feedback. I am pleased to see that you enjoyed the Soho location! I do however apologize for the noise on your floor. I do hope we have the opportunity to host you again when your travels bring you back to New York. Kind regards,
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We had the room with two double beds and a roll away bed wouldn't have fitted anywhere.
0 votes
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Hello, Do the rooms have mini fridges? Thanks
Mine didn't this time, nor the other time I stayed here... I'm not sure if they are available.
1 vote
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You'll be very near the SoHo Playhouse (maybe a block away), and a short walk to great restaurants and shops in both SoHo and Greenwich Village. Great access to the subway (less than a block away) that will get you anywhere you'd like to go in Manhattan.
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Based on how it looked on 9/17/15, I don't think the construction next to the hotel will be finished the next 1-2 month
1 vote
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123
"Ask for high floor, facing N or S, with a newer mattress."
"Manage you expectations - you get what you pay for - it is not a bad hotel"
"Ask for a high floor to minimize the street noise"
"Try another hotel"
"great views north on higher floors"
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PRICE RANGE
US$ 181 - US$ 506 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton manhattan soho village hotel new york city4 points by sheraton manhattan soho villagesheraton new york citysheraton manhattan soho villagenew york city four pointsnew york city sheraton
LOCATION
United StatesNew YorkNew York CityManhattanHudson SquareDowntown Manhattan (Downtown)
NUMBER OF ROOMS
150
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