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Doubletree By Hilton - Times Square South

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Doubletree By Hilton - Times Square South
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1,707 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree By Hilton - Times Square South
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Showing 1,474: English reviews
Morristown, United States
Reviewed 31 May 2016

The Hilton Brand is a trusted brand and even in a city like NYC they reminded us why. The front desk staff were quick to check us in and very friendly. They held our bags for us before we checked in so we could roam the city and offered us upon check out if we needed them to hold our...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michelle A
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good Afternoon Michelle A, I am so happy that you have enjoyed your stay with us and that we were able to make your trip so amazing. If you ever in the city again, consider us as your home away from home. Have a AWESOME day.

Sevenoaks, England, United Kingdom
Reviewed 31 May 2016

This hotel had good and bad points, that's why I've given it 3/5 stars. New York is the best place ever and if you're thinking about taking a trip, I would 100% recommend going there. The hotel is in a great location - we walked so, so far during our trip - but most of the main attractions were within...

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Helpful?
Thank Caroline E
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good Evening Caroline E, Thank you for your honest review of our hotel. I am pleased and at the same time saddened by the remarks. It is always our goal to make sure that each guest has an awesome stay with us. I have passed your remarks regarding the restroom to the appropriate department. We will make sure that this...

Reviewed 31 May 2016

I arrived starved an hour ahead of my 3 friends who flew into Newark, and hung out in the lounge. The bartender, Alex Moreno went out of his way to provide me with a menu, he quickly ordered lunch, provide beverages and re-situated me so I could sit at the bar, charge my phone and be comfortable. He was welcoming...

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Helpful?
Thank Jane O
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Jane O, Thanks so much for the 5 STARS. I have forwarded over your comments to the Food & Beverage Department so they can let him know of his good works. Thanks so much

Charlotte, North Carolina
Reviewed 31 May 2016

This hotel is conveniently located, but an undesirable block off 8th Avenue. The hotel is small and cramped. The hallways literally feel like the narrow halls of a cruise ship. Our room was ungraded to a city view, but still a very unimpressive room. We book here due to the fantastic price at less than $150 per night in New...

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1Thank SavvyAnywhere
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Hi SavvyAnywhere, Thanks so much for your input!!! You have addressed some very real things regarding our room size. I thank you for your honesty and cantor.

New York City, New York
Reviewed 30 May 2016

DoubleTree in NYC at 36th and 8th avenue is 2 blocks from NY Penn station and about 5 minute walk to Times Square The location had many reststaurants and shops and other establishments nearby Safe area even for families This hotel is rated 3 star but deserves 4 stars for clean bright fast elevators no waiting. Attentive and professional Hilton...

Review collected in partnership with DoubleTree by Hilton
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1Thank 358calg
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Greeting 358calg, WOWZERS, Thanks so much for 5 out of 5 stars. I am honored and pleased to know that you have had an awesome stay with us. Please keep us in mind if you ever come back to the city! xoxoxoxoxoxo DoubleTree TS South

Montreal, Canada
Reviewed 30 May 2016

Very clean, good friendly service, good atmosphere. I would recommend it anytime.Quality/ price it is very good, well located no noise. Close to all very important locations.We really enjoyed your stay and I would go back anytime.

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Helpful?
Thank Francine C
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Hello Francine C, Thanks so much for the wonderful review. Please come back anytime.

Chula Vista, California
Reviewed 26 May 2016

The location of the hotel is great, close to everything however we reserved a double room double bed (which looks very nice on their website) and we got just a room with two twin beds which is a typical room for two people as a matter of fact there were only two bath towels in the room (we were a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jrosales161
Calvin P, On behalf of the hotel staff at Doubletree By Hilton - Times Square South, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Chicago, Illinois
Reviewed 26 May 2016

The staff, namely hotel manager, Sebastian, were the highlight of our stay at the Doubletree! He and other staff members were friendly, accommodating and always helpful! The rooms are typical NYC small, but clean and the bathrooms are modern with nice walk-in showers. We did have problems getting washcloths and small towels, but housekeeping made a point to find us...

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Helpful?
Thank CWmsWow
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

AWWWWWW Thanks so much CWmsWow, I am pleased to know that you had an great stay with us. Thank for you for the kind comment. I love what I do and I take joy in knowing a guest has had the best experience within our hotel. Thanks again and have an awesome day!!

Bushey, United Kingdom
Reviewed 24 May 2016 via mobile

Stayed for 4 nights with my 28 year old daughter. Staff really helpful and friendly very welcoming and concierge got us great tickets for Chicago. Rooms small but to be honest you wont be in it long. Breakfast was included and good choice. Location good..5-10 minute walk from time square and easy to get around from there. Road hotel on...

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Helpful?
1Thank Tracy H
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Well Thank You Tracy H. We greatly appreciate your welcomed review. I hope that your time in NYC was spent Living, Laughing and Loving but we are so glad so stayed with us. If you ever come back to the city, please consider us your home away from home.

Woodinville, Washington
Reviewed 23 May 2016

The front office staff were friendly and conscientious. Housekeeping was less than stellar, with no hand towels or wash clothes in the room for a day and 1/2, even with calls to fix the problem. Food at breakfast (I ordered, did not do the buffet) arrived cold and with eggs prepared incorrectly - oh, well. Doubt anything can be done...

Review collected in partnership with DoubleTree by Hilton
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Thank jmh3517
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Good Evening jmh3517, I am pleased that you decided to stay with us but sadden that it was less than spectacular. Our goal is to make sure that each guest has an awesome experience within our hotel. We understand that construction can be a bother and we thank you for your patience. I have forwarded all of your comments to...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018-6401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: ₹ 12,818 - ₹ 26,813 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#197 Family Hotel in New York City
#199 Luxury Hotel in New York City
#224 Business Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton - Times Square South staff and other travellers.
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Questions? Get answers from Doubletree By Hilton - Times Square South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at a different hotel”
 of 5 bubbles Pechster71, 21 Mar 2017 | Read review
“Avoid this hotel altogether. There are other DoubleTrees in NYC”
 of 5 bubbles yossih404, 17 Mar 2017 | Read review
“The only thing (which is something common in NY) is that they don't include breakfast with the room.”
 of 5 bubbles 382maxiv, 17 Mar 2017 | Read review
“Hilton Honors floor facing 36th street”
 of 5 bubbles JCP240, 26 Feb 2017 | Read review
“Ask for a view of times Square! Windows also open.”
 of 5 bubbles Lovetotravel4204, 15 Feb 2017 | Read review
5 of 5