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Holiday Inn Express New York City Times Square

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Holiday Inn Express New York City Times Square
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2,015 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New York City Times Square
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Showing 1,536: English reviews
London, United Kingdom
Reviewed 29 March 2013

I have visited New York 4 times and this is the best one I have stayed in. From the staff on the front desk to the very hard working people that do the breakfast and the cleaning staff everyone is top notch. I did feel the rooms were not that small and there were three of us in ours. Nice...

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Helpful?
Thank helen118
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear helen118, Thank you so much for the generous review of our hotel! We are thrilled to see you enjoyed yourself and that we were able to exceed your expectations. We are truly honored to have been one of the best hotels you’ve stayed in when visiting New York. We really hope to have you stay with us again soon...

CHARLESTON
Reviewed 26 March 2013

Great stay, rooms are small but, its NYC. Great location easy walk to Time Square and a nice walk up to central park. Room was quiet, AC and heat worked great. Beds were comfortable. About the only complaint is the elevators are slow but, its NYC!!

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Helpful?
1Thank peeshCharleston_SC
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Valued Guest, Thank you so much for staying with us during your recent visit to NYC! We hope you had a great time and were able to take home some happy memories. We apologize for any delays you may have experienced with our elevators, but appreciate your patience and understanding. We would be honored to be your hotel of...

Blackpool, United Kingdom
Reviewed 24 March 2013

We stayed at the Holiday Inn Express in New York for 5 nights. The room was small and quite basic, but clean and comfortable. A great breakfast was provided every morning with hot and cold dishes, and wonderful Muffins and Cakes! The staff were lovely, very friendly and helpful. We were only a few blocks away from Time Square, all...

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Helpful?
Thank CarolMooney01
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Valued Guest, We would like to thank you for choosing our hotel for your recent accommodation needs and we hope you had a great time here in NYC! Thank you so much for sharing your feedback with the Trip Advisor community. We really enjoyed reading your comments. We are humbled by your recommendation and hope to be your hotel...

Greenville, South Carolina
Reviewed 20 March 2013

I have to visit New York city twice a year for business and always stay here. The rooms are clean and comfortable and the employees are accommodating! Thank you Juicy Villanueva for always helping me with my travel arrangements and your superior service - see you in April!!!!

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Helpful?
Thank Vicky Z
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Vicky Z, Thank you so much for continuing to choose our hotel for your lodging needs! We enjoyed reading your review and truly appreciate you taking the time to share your feedback with other travelers. We are honored to be your hotel of choice when visiting NYC and hope to continue our relationship well into the future. Thanks again...

Buenos Aires, Argentina
Reviewed 19 March 2013

La atención fue excelente!!! La experiencia maravillosa! El hotel nos encantó, en especial la atención de JUICY, quién fue siempre muy amable y atenta con nosotras. El hotel es muy limpio, está muy bien equipado y muy bien situado. Si tuviera refrigerador sería perfecto! El desayuno es muy rico, y muy variado; es auto service, pero con atención del personal...

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Helpful?
Thank AgustinaGianicolo
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear AgustinaGianicolo, Thank you so much for taking the time to share your recent experience with us! We really enjoyed reading your review and are absolutely thrilled that you had a great time here in NYC! It’s great to see that you found our location convenient for your activities and that you enjoyed our amenities. We hope this experience encourages...

Mississauga, Canada
Reviewed 17 March 2013

Me and my family stayed there from March 10 to 15, 2013. Negatives are: Rooms are small, elevator slow, no fridge in the rooms,beds were queen size(small for big people like mine) had part of my lags and feet hanguing, no water bottles or water available you have to go out and buy your own, they give you one bottle...

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Helpful?
Thank Ed d
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Ed d, Thank you for taking the time to share your recent experience with us! After reading your review, we feel the need to apologize for failing to meet your expectations. We are extremely disappointed in ourselves for allowing you to leave unsatisfied with your stay. With so many negatives listed about your stay, we hope for the chance...

Dallas, Texas
Reviewed 17 March 2013

Stayed 4 nights with friends this is a nice hotel a good bang for your buck. Its within walking distant to time square. Check in was a breeze staff was friendly. Rooms are small but thats expected in NYC. There was a strong mildew/damp smell in the bathroom our entire stay. There's only two elevators so during breakfast hours it...

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Helpful?
Thank Mrswide1219
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Mrswide1219, Thank you SO much for staying with us and for taking the time to write such a kind review of your stay. We hope you all had a fun and memorable experience here in NYC and that you were encouraged to return soon. We apologize for the odor in your room during your stay but we appreciate you...

Cranbury, New Jersey
Reviewed 15 March 2013

What a great little hotel spot. While the entrance is on 9th Ave and surrounded by other equally budget hotels and not much else, once you turn the corner, you're in the bustle of Times Square and Port Authority - and then you realize what a great value and hotel it really is. Service is wonderful and very customer-focused. The...

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Helpful?
Thank Lauren H
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Lauren H, Thanks so much for your kind feedback! We hope you enjoyed your stay and time here in NYC. It’s great to see that our location was convenient for your activities and that you feel you received a good value. We’d love to be your hotel of choice for future visits to NYC and look forward to your...

Atlanta, Georgia, USA
Reviewed 14 March 2013

I have stayed in at least 25 New York hotels -- a few upscale ones on business, and a lot of midrange and cheaper hotels. Though small, my room was the perfect size with the perfect furnishings at this price point. The room was cleverly furnished. It had a work desk and chair, but it didn't have enough space for...

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Helpful?
1Thank AndyAtl
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Valued Guest, Thank you so much for choosing our hotel for your accommodation needs! We truly appreciate you taking the time to review your stay and we really enjoyed reading your comments. We are honored to have facilitated one of your best stays in NYC and we hope you were encouraged to lodge with us again in the future....

Halo27
Reviewed 14 March 2013

Great view, excellet service, and room was vey clean! Came with free wifi and breakfast. Had a great variety of breakfast foods and front desk was very helpful. No complaints at all! I would recommend this hotel to my friends. Walking distance to everything and in a safe area.

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Helpful?
Thank Halo27
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Halo27, We really appreciate you staying with us and for sharing your thoughts about our hotel! We hope you had a great time here in NYC and were encouraged to return again soon. We hope to be able to serve you again in the future and look forward to your return. Thanks again for your kind review and we...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more   less 

Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: ₹ 12,963 - ₹ 26,123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
Number of rooms: 210
Reservation Options:
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Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City
Hotel Style:
#169 Romantic Hotel in New York City
#207 Business Hotel in New York City
#234 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City Times Square staff and other travellers.
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Questions? Get answers from Holiday Inn Express New York City Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had an upper floor,22, with about 6 rooms per floor. Very quiet”
 of 5 bubbles 427robertg, 11 Mar 2017 | Read review
“lower floors due to the construction issues!”
 of 5 bubbles IndiraD_13, 18 Feb 2017 | Read review
“There are two elevators which are used for staff service and guests and have been known to require expert help to keep them working.”
 of 5 bubbles RETIREDTRAVELLER06, 25 Jan 2017 | Read review
“Higher floors eg 20 to 36 have good views of e city,however the downside is a wait for one of the two very busy lifts.”
 of 5 bubbles billy086, 11 Jan 2017 | Read review
“The lower, the better, so it is not dependent on the elevator.”
 of 5 bubbles silvinh0d, 9 Jan 2017 | Read review
5 of 5