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All reviewsrooftop barsalon de ninggrand luxe roomfifth avenueoscar de la rentacentral parknew yorkfour seasonsindoor poolluxury hotelroom serviceseparate showerst regissuperior roomconcierge deskturn down servicean upgrade
As you enter the lobby you can’t help but feel the holidays upon you. This 5 Star hotel experience was exceptional. The amenities in our room ranged from fruit the first night to a bottle of wine the next. What other hotel has created a...More
1 Thank Erzurum
Response from ThePeninsulaNY, General Manager at The Peninsula New YorkResponded 3 weeks ago
Thank you for choosing to spend the holidays at The Peninsula New York. There is nothing more delightful than to know that we were responsible for making your stay last December so memorable and special. We do look forward to your new tradition...More
My husband and I went to the spa for my 30th birthday. His very expensive watch got stolen out of the locker during our massage. The Pennisula did absolutely nothing and I spent my 30th birthday waiting for the police to come (which they never...More
Thank Alana L
Response from ThePeninsulaNY, General Manager at The Peninsula New YorkResponded 5 weeks ago
Dear Alana L,
Thank you for posting your experience on TripAdvisor. It is my understanding that your husband has been and is continually in direct contact with our Assistant Director of Security. We take this matter very seriously and the safety and welfare of our...More
VERY outdated. The heating and AC basically don't work. The rooms have furniture from circa 1980's but hey I hear that is coming back. Good thing because I will not.
The bar in the lobby and rooftop are nice however, the rooms look like jail...More
1 Thank Catherine B
Response from ThePeninsulaNY, General Manager at The Peninsula New YorkResponded 11 May 2018
Dear Catherine M,
Thank you for taking a moment to review your stay at The Peninsula New York on TripAdvisor. I am sorry our style and decor distracted from your visit. While our building is a landmark hotel, we are continually updating our product and...More
I must admit that it takes a minute to absorb the simple classic nature of the Peninsula NYC. Its in the best location, and has wonderful staff. If you are expecting the glitz of the Plaza, or the sharp newness of the Park Hyatt, you...More
3 Thank jadesdae
Response from ThePeninsulaNY, General Manager at The Peninsula New YorkResponded 10 May 2018
Thank you for your gleaming review of your stay at The Peninsula New York on TripAdvisor. We appreciate you pointing out the special features of your hotel, guestroom and the excellent level of service you received. We are looking forward to your next...More
Staying at St. Regis and dropped by rooftop bar at the Peninsula. Don’t go. Used to be wonderful, albeit expensive. Surly staff, dirty terrace, poor service, walked out. Last time wasn’t any better. Gave it second chance. I’m done with it. Go to King Cole...More
Response from ThePeninsulaNY, Resident Manager at The Peninsula New YorkResponded 8 May 2018
We are sorry to read your review of our rooftop bar and terrace, Salon de Ning. While it is a bit discouraging, feedback such as yours helps us to improve upon our service. I hope to discuss your visit in further detail and...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
This place has some of the best customer service I’ve ever seen, and I cannot imagine they won’t accommodate this request. I mean there must be some legalities involved - I’d guess you would have to sign something.