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W New York

4,576 reviews
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Traveller (962)
Room & Suite (471)
Dining (35)
Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“bliss products”(160 reviews)
“bliss spa”(149 reviews)
“whiskey blue”(55 reviews)
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from W New York
Special Offer: Complimentary Upgrade
Hotel deals
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Rooms
24 Dec25 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,576)Write a Review
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2,141 - 2,145 of 4,105 reviews
Reviewed 9 April 2013 via mobile

My beautiful wife and I spend a wedding anniversary here last year. Great location just down the road from grand central station with many great restaurants on Lexington and off the side streets. The hotel is beautiful with a nice small lobby bar. The rooms...More

Thank MorneBotes
Response from GMAnnaM, General Manager at W New YorkResponded 12 April 2013

Thank you for sharing your feedback on TripAdvisor, and for choosing W New York to celebrate such a special occasion! We are delighted to hear that you and your wife enjoyed our excellent location, and hopefully we can see you again for future anniversaries! I...More

Reviewed 8 April 2013

My husband and I stayed at the W hotel for two nights for our most recent NYC visit. We have previously stayed at both W hotel locations in NYC and this last stay definitely was not met with the same standards. Upon checking in we...More

Thank DianaandJustinPhilly
Response from GMAnnaM, General Manager at W New YorkResponded 12 April 2013

Thank you for your feedback. Please accept my sincere apologies for the inconveniences experienced during your most recent W experience. We are always looking of ways to improve our processes and procedures, especially when it comes to the health and safety of our guests. I...More

Reviewed 8 April 2013

This is one of the original W's. They are almost thru with renovations. Overall, did a good job with a relative old building. Location is very ideal and the room sizes are not bad by New York standard. The bathroom is modernized but small by...More

1  Thank Charles C
Response from GMAnnaM, General Manager at W New YorkResponded 12 April 2013

Thank you for your excellent feedback! W New York is almost complete with our room temperature system refresher, which was initiated in response to guest feedback like yours! We are thrilled that enjoyed the comfort of our signature W bed, and we hope that we...More

Reviewed 8 April 2013

My friend and I just stayed at the W New York on Lexington Ave. It's a very short walk from Grand Central Station. We arrived around 10 p.m. so the bar in the lobby was hopping and loud, so it was a little hard to...More

Thank Bonnie K
Response from GMAnnaM, General Manager at W New YorkResponded 12 April 2013

What a pleasure to read your review! We love that you enjoyed our WOW service, convenient location within close proximity to Grand Central Station, and our complimentary Acura service! At W, we take pride on providing our guests with personalized wake-up calls, and we are...More

Reviewed 8 April 2013

What has happened with W? It used to be a quit trendy hotel but now days it an average. The cleaning is poor, the are no heat what so ever in the room and there is no breakfast to talk about. If you plan to...More

Thank Andrew18985
Response from GMAnnaM, General Manager at W New YorkResponded 12 April 2013

Thank you for your post. My apologies for the inconveniences experienced during your most recent W experience. The hotel is currently in the process of refreshing our room temperature system, and we anticipate this to be completed in the very near future, so that we...More

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Traveller (962)
Room & Suite (471)
Dining (35)
Hotel & Grounds (577)
Bathroom (107)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
US$ 152 - US$ 656 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in New York City
#68 Green Hotel in New York City
#203 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 152 - US$ 656 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in New York City
#68 Green Hotel in New York City
#203 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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