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W New York

4,661 reviews
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Traveller (989)
Room & Suite (591)
Dining (35)
Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“bliss products”(162 reviews)
“bliss spa”(150 reviews)
“whiskey blue”(56 reviews)
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from W New York
Special Offer: Breakfast for 2 Included
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,661)Write a Review
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2,131 - 2,135 of 4,183 reviews
Reviewed 13 June 2013

I expect small rooms in NY, so I won't dwell on that. There was plenty of space for one person traveling on business. Although the room was updated and had the standard "W" feel, the carpet was filthy, the door didn't close tight (I'm sure...More

Thank sugartmp
Response from GMAnnaM, General Manager at W New YorkResponded 18 June 2013

Thank you for sharing on TripAdvisor. Please accept my apologies for the cleanliness and maintenance challenges encountered in your guestroom. I can assure you that this is not typical of W, and I have already shared your message with the rest of my management team....More

Reviewed 13 June 2013

The location is very good. The room was way too small tough for this kind of hotel in NYC. Very nicely decorated and modern, very clean, but quite small for two people. If we had a lot of luggage it would have been way too...More

Thank Sissi2702
Response from GMAnnaM, General Manager at W New YorkResponded 18 June 2013

Thank you for your post. Please accept my apologies for the inconveniences encountered during your most recent stay with us. I will certainly share this message with my team. With that being said, we are glad that you enjoyed our convenient location, and we hope...More

Reviewed 13 June 2013

The good: Great service and nice people at the front desk. Clean enough and nice little gym. The bad: Not that great for a christmas time hotel. The holiday vibe was there but not as much as somewhere like the palace or plaza. The rooms...More

Thank Kapnap_god
Response from GMAnnaM, General Manager at W New YorkResponded 18 June 2013

Thank you for your review. Please accept my sincere apologies for any rudeness encountered and your disappointment with your assigned guestroom you during your recent W experience. I have shared your comments with the rest of my team so we look into this further and...More

Reviewed 13 June 2013

Stay way average but enjoyable. Most staff members were friendly. Some were not. Not the best value for what you get, but not terrible. Great location in the city. Acura experience was a great addition.More

Thank Traveler2008N
Response from GMAnnaM, General Manager at W New YorkResponded 17 June 2013

Thank you for your post. Please accept my apologies for any unfriendliness encountered during your stay with us. I can assure you that this is not the norm, and I will be sharing this feedback with the rest of my team so that we can...More

Reviewed 13 June 2013

There is nothing "Wonderful" about this W hotel. Despite all the hyperbole, the rooms are tiny despite "upgrades," the service is mediocre, and the space generally uninviting despite obvious attempts to make it "hip."More

Thank flyboy172
Response from GMAnnaM, General Manager at W New YorkResponded 17 June 2013

Thank you for your feedback. I cannot explain how disappointed we were to read your comments detailing your most recent W experience. Please accept my apologies, and do not hesitate to e-mail me at GMAnna.MacDiarmid@whotels.com so we can rectify your concerns immediately. Thank you, and...More

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1425426427428429837
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
US$ 166 - US$ 522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Spa Hotel in New York City
#69 Green Hotel in New York City
#201 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 166 - US$ 522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Spa Hotel in New York City
#69 Green Hotel in New York City
#201 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (989)
Room & Suite (591)
Dining (35)
Amenities (14)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Cute_as_a_button85
3 February 2018|
Answer
Response from stokerej | Reviewed this property |
I think it would all depend on what you have paid. The cheapest price always gets you a 'cozy' room. We were on the side overlooking the Marriott and it was fine. You are going to be staying in a densely popular area, really... More
1
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Sophie S
30 January 2018|
AnswerShow all 5 answers
Response from Vivvy1 | Reviewed this property |
I am sure they will have one on their website.
1
Vote
Danielle P
30 January 2018|
AnswerShow all 7 answers
Response from DVM15 | Reviewed this property |
There's a plethora of taxes people warn you about: so I checked with travel agents and the hotel. Couple of phone calls. Both confirmed there were no extra taxes would be charged. I'd suggest doing that.
1
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12345631
Room Tips
"Ask for an internal room away from the street noise for a better sleep."
Read review
"Lower floors have a separate, less heavily used elevator bank"
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"Go for high floor rooms if you can afford it or pick a different hotel. Almost no light in the others"
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"We stayed in a Cosy Queen room on the 8th floor and it was perfectly fine."
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