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W New York

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W New York
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4,095 Reviews from our TripAdvisor Community

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There are newer reviews for W New York
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Showing 3,700: English reviews
Glasgow, United Kingdom
Reviewed 22 May 2012

From arrival to departure our stay was fantastic. The room was beautiful the cocktails were fantastic and location wise this was just where we wanted to be. Close to the subway, in a nice neighbourhood and not right in the middle of the tourist nasties. A trip to the Bliss Spa is a must it is a real treat.

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1Thank DBaird_78
Abu Dhabi, United Arab Emirates
Reviewed 22 May 2012

I stayed here with a friend who used his points to get a free room. Overall, neither of us was impressed by this property. We were upgraded to a "Spectacular"room at check in. This was a small shoe box of a room. While we understand this is New York and that rooms are small, this was small for an "upgrade"....

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1Thank jasoncrh
BOS
Reviewed 16 May 2012

Was greated at the door with a complementary upgrade to a suite (due to Starwood status) and non-stop service once I checked in. Service staff came to fix my A/C without my even halfing to ask. The Flooor Managaer Jessie was great.

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1Thank Matthew M
Houston, Texas
Reviewed 16 May 2012

could not say anything bad about this hotel. It is within walking distance to Times Square which was great in itself. W Hotel NY provided upgraded rooms and early check in on arrival, and also provided us with a LATE checkout at no extra charge. Service was fantastic...Staff were very friendly, helpful, and bent over backwards to make our stay...

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1Thank Rinnj_76
London, United Kingdom
Reviewed 16 May 2012

Having had a good couple of experiences at W hotels, Miami and Bali, thought would try to stay with them in NYC, This place is a joke, firstly ALEX --, on reception is better suited to being a prison warden than working in hospitality. I arrived at the hotel around 10pm, and he was too busy having an argument with...

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4Thank jerry123456789
Buffalo, New York
Reviewed 15 May 2012

I stayed in this hotel with my wife and young daughter in February 2012. Overall, it was a nice stay. However, beware that even by NYC standards the standard rooms are small. My family and I arrived for our 1 night stay and parked our car in the garage next door to the property. We walked in and as we...

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1Thank Marais1969
Morton, Illinois
Reviewed 15 May 2012

I have just returned from my 2 night stay at this hotel and am fully impressed by the room and your hospitality. Everything worked wonderful and I felt well taken care up.The rooms are small which is normal for New York, but with me being claustrophobic I was able to get a larger room with no problems. Management was very...

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1Thank Linda K
Gibraltar
Reviewed 14 May 2012

Stayed here over the weekend and was most happy with service and standard of the property. Check in was quick and friendly without being fake and my room was on small side but everything was in good order. it was my bday that weekend so received champers & strawberries which I thought was a nice touch. The gym is open...

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1Thank Matthew A
Reviewed 13 May 2012

I am not a big fan of the W. Hotel is overpriced and it feels like you are paying more for the W image than the amenities of the hotel. Rooms are small compared to similar brand hotels in NYC. If you have a choice, the W on the West Side mid town is nicer. On the positive side, the...

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1Thank Dontpaytheferryman
wnewyork541, Manager at W New York, responded to this review

Welcome, Thank you for taking the time to write a review regarding your recent experience at W New York. We apologize for the inconveniences caused to you regarding room size and amenities. We hope you will give us another chance, and if so, I kindly ask you to contact me prior to your return at nicole.fondry@whotels.com so that we better...

canada
Reviewed 12 May 2012

I am a Starwood Preferred Guest Platinum member (so I stay with them a lot) and generally a huge fan of their properties, but this one was a real disappointment. If you want to stay mid-town, the location is fabulous, the decor is nice and modern, the rooms are very small (to be expected given location) but well appointed. The...

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3Thank busycanuk

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 14,660 - ₹ 38,482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
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Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#36 Spa Hotel in New York City
#69 Green Hotel in New York City
#192 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
52 questions
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Questions? Get answers from W New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the size of rooms available for your budget”
 of 5 bubbles rona662015, 23 Mar 2017 | Read review
“I was beside an elevator but it was still really quiet.”
 of 5 bubbles RandomFlair, 11 Mar 2017 | Read review
“Try to get a room with a view”
 of 5 bubbles nfifer, 5 Mar 2017 | Read review
“Don't expect too much...”
 of 5 bubbles bizzyhuppy, 24 Feb 2017 | Read review
“Stay away from the rooms that face Lexington Ave. Firehouse and NYPD precinct around the corner.”
 of 5 bubbles SCS_SCS, 19 Feb 2017 | Read review
5 of 5