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Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“bliss products”(162 reviews)
“bliss spa”(151 reviews)
“whiskey blue”(57 reviews)
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Special Offer: Complimentary Upgrade
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Special Offer: Complimentary Upgrade
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,709)
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All reviewsbliss productsbliss spawhiskey bluew insidermega roomnew yorklexington avecozy roomrooms are smallwaldorf astorialobby bartimes squarecentral parkrockefeller centerfew blockssubway stationnyc
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2,091 - 2,095 of 4,223 reviews
Reviewed 18 August 2013

Hotel was nice, front desk staff was friendly and helpfull whenever we had questions or needed advice. Well located, short walk to Times square, Central parc and convenience store just down the block. Fridge uses weight detection so no room to put your own drinks...More

1  Thank Benjamin B
Response from GMAnnaM, General Manager at W New YorkResponded 20 August 2013

Thank you for your review! We are thrilled that you enjoyed our signature WOW service as well as our convenient location. I will be sharing this with the rest of my team, and, for future reference, additional refrigerators are available upon request, and I sincerely...More

Reviewed 15 August 2013 via mobile

Great location, friendly staff but can be dishonest. They tried sticking me with parking twice for the same day. I paid the tab on my credit card $65.00/day! (It's NY so I guess it's alright), then at check out they added that same day and...More

1  Thank Superfinicky
Response from GMAnnaM, General Manager at W New YorkResponded 20 August 2013

Thank you for your feedback. Please accept my sincere apologies for the miscommunication regarding your Wheels charge, and any unfriendliness that was encountered. I can assure you that this behavior is not typical of W, and please do not hesitate to share further feedback by...More

Reviewed 14 August 2013

My husband and I stayed at this hotel over new year of 2012. It's in a perfect location, opposite the Waldorf Astoria, and walking distance to all the main attractions - 5th Ave, Times Square, Radio City Music Hall, etc. The rooms are small but...More

1  Thank Kelly E
Response from GMAnnaM, General Manager at W New YorkResponded 20 August 2013

Thank you for your post! It is a pleasure to see that you enjoyed your W experience, and had an opportunity to take advantage of our Acura Service, as well as the Oasis Living Room Bar. I have already shared your message with the rest...More

Reviewed 14 August 2013

My husband and I stayed at the W Hotel New York for the second time within the year for his birthday celebration in early August and just loved it. As usual, the hotel lobby and bar was alive and fun to relax/have a cocktail in...More

1  Thank CodyNDansTrips
Response from GMAnnaM, General Manager at W New YorkResponded 20 August 2013

Thank you so much for sharing on Trip Advisor, and for choosing W New York to celebrate your husband’s birthday! I have shared your kind words with David and the rest of the team, and can’t wait to welcome you back in September. Please reach...More

Reviewed 13 August 2013

Stayed at the "W" for a long weekend and was very pleased with the hotel, staff and room. As someone who lived in the city for seven years and is back as a visitor, maybe I have more realistic expectations for room size and noise...More

Thank LillyAtlanta
Response from GMAnnaM, General Manager at W New YorkResponded 20 August 2013

Thank you for your review. I am thrilled that you enjoyed the size and W comfort of your guestroom. Please accept my apologies for any disappointment in the noise level and prices at our Oasis Living Room Bar, and I will certainly share this feedback...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
US$ 201 - US$ 563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Spa Hotel in New York City
#70 Green Hotel in New York City
#206 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 201 - US$ 563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Spa Hotel in New York City
#70 Green Hotel in New York City
#206 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1004)
Room & Suite (591)
Dining (35)
Amenities (14)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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727gillplay1
26 April 2018|
Answer
Response from DocDarr | Reviewed this property |
100$$ US on your Cc for incidentals
0
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heathjordan
4 April 2018|
Answer
Response from IrishSS |
Heathjordan I hope you get a reply soon, it’s not nice not knowing before travelling. We have booked this hotel for May so I’m hoping all will be ok.
0
Votes
isablue66
4 April 2018|
AnswerShow all 8 answers
Response from spooky08 | Reviewed this property |
We didn’t pay for WiFi . We went down the road for breakfast it was fantastic can’t remember name but when you come out of hotel doors turn left and walk 2mins if that to where you see tables etc . They cook what you want... More
1
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Room Tips
"Go for a higher floor - there's two bars beneath the hotel which may get loud on a weekend"
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"look elsewhere"
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"High floors, away from the elevators"
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"We didn’t mind where our room was as we weren’t I it that much only to sleep"
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