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W New York

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3,907 Reviews from our TripAdvisor Community

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Showing 3,531: English reviews
Queensland, Australia
Reviewed yesterday NEWvia mobile

We stayed here for 5 nights and could not have been happier. When we arrived they gave us a small room. Because we had been traveling for a long time we had lots of luggage which would not fit into the room. The staff were very helpful in reassigning us a bigger room. The hotel was central to all the...

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Helpful?
Thank AliciaABF
United Kingdom
Reviewed yesterday NEW

Perfect service from start to finish lovely well appointed good size rooms. Helpful courteous staff on duty at all times,great concierge service,love the attached whiskey blue bar!!!! This is our third stay and won't be the last.

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Thank NYClovers22
Reviewed yesterday NEW

I booked this hotel through hotwire and got an outstanding rate which also led to some skepticism about the hotel. I read both good and bad reviews about the W on Lexington so I wasn't sure what to expect. Needless to say it was great. My wife and I got to the hotel around 1:30pm on Friday expecting to have...

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Helpful?
Thank Tom R
Grimsby, United Kingdom
Reviewed 2 days ago NEWvia mobile

Excellent service from concierge, both female, sorted flights, forgotten plug adaptor and nothing was too much trouble. Check in was very offhand and only interested in selling us an upgrade. When I asked about benefits of being an SPG, I was told there were none unless you were platinum!! Surely you have to start somewhere? Pleasant hotel foyer and place...

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Helpful?
Thank Catemo
Management_Team_365, General Manager at W New York, responded to this review

Hello Catemo, Greetings from the Big Apple! We thank you for choosing to stay with us during your recent visit to NYC, and for providing your feedback. We are thrilled that you enjoyed hanging out with us in the Living Room, a perfect place for savoring a cocktail, catching up with work, or a great book. We are also warmed...

Emirate of Dubai, United Arab Emirates
Reviewed 2 days ago NEW

The W hotel is without doubt one of the most sterile hotels I have ever stayed in. It lacks any charm whatsoever and any attempt at luxury failed in my opinion. We had requested early check in but were told we would be 'lucky to get a room before 3' which is somewhat ridiculous given 3 is the check in...

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Helpful?
Thank lfreemanthomas
Management_Team_365, General Manager at W New York, responded to this review

Hello lfreemanthomas, Warm greetings from NYC! We thank you for taking the time to provide feedback on your recent stay with us, as it provides us with a useful insight on whether we are meeting both guest and our expectations and we regret to learn that we feel short during your stay. We make every effort to provide early check-in...

turkey
Reviewed 2 days ago NEW

Overall not a great place to stay unless you get a bargain. Elevators are crowded and many of them are frequently either turned off or being repaired. Be ready to wait 10 minutes to get up stairs. Check in a painful as there is zero help with luggage, same as check out. When I did complain about a number of...

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Helpful?
Thank hellohello5
Management_Team_365, General Manager at W New York, responded to this review

Hello hellohello5, A warm hello from NYC! It was our pleasure to host you during your recent stay, and we thank you for providing your feedback. We regret to see that your stay did not meet expectations and that you had issues with your room that were not addressed. We are particularly concerned to read your feedback regarding our Talent...

Southport, United Kingdom
Reviewed 3 days ago NEW

My partner and I visited Manhattan for a 5 day visit. We stayed at the W and although we used it as a base for a busy sight seeing vacation, we couldn't have asked for more. Everything about the hotel was 10/10., location, room, cleanliness, reception staff, facilities. This Hotel made our stay even better and we hope to return...

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Helpful?
1Thank DiFrank44
Management_Team_365, General Manager at W New York, responded to this review

Hello DiFrank44, We are elated by the warmth of your review, it was our pleasure to host you and yours during your recent visit. It thrills us to know that you were so comfortable in your room, and took advantage of our enviable location to explore this amazing city. It sounds as if you had a memorable stay and we...

texas
Reviewed 3 days ago NEW

Nothing too special but not bad either by NYC standards. The location is easy walking for all parts of the city. There is an odd stripper pole in the room which the TV is on rather than hanging the TV on the wall which is difficult to understand because it really takes up a lot of room. If your package...

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Helpful?
Thank nofatboys
Management_Team_365, General Manager at W New York, responded to this review

Hello nofatboys, Greetings from New York City! We were so happy to welcome you during your recent business trip and we thank you for taking the time to provide feedback. Our location, as you mention, is hard to beat, right in the heart of Manhattan’s sights and sounds, as well as endless restaurants, boutiques, and nightlife options. We thank you...

San Salvador, El Salvador
Reviewed 3 days ago NEWvia mobile

I love New York. It is a great city, nice and tidy. Your people in nice. I recommend him for a family holiday. I recommend visiting the empire state building, the statue of liberty and the Central Park to enjoy and have from photos. knowing i have to visit her in 15 days because it is too big and beautiful.

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Helpful?
Thank Edgardo R
Management_Team_365, General Manager at W New York, responded to this review

Hello Edgardo R, Greetings from NYC! We thank you for your warm feedback, we were thrilled to host you during your recent stay. There is no place like New York City, and we are elated that both the city, and our W Talent made such an impact on you. We look forward to your return, and the opportunity of providing...

Reviewed 3 days ago NEWvia mobile

What a great hotel Staff were friendly and helpful. Great location Room were clean and housekeepers done a great job on them each day Complimentary hot apple cider during the day in the lobby Bed was really comfortable

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Helpful?
Thank Charlene C
Management_Team_365, General Manager at W New York, responded to this review

Hello Charlene C, It was our pleasure to host you during your recent visit to NYC and we thank you for providing such a delightful review. We are overjoyed that you felt the warmth of our welcome, and your delight in your room thrills us, we trust you found it the ideal place to relax and recharge while visiting this...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 11,843 - ₹ 47,577 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Hotels.com, Travelocity, Priceline, HotelTravel.com, Booking.com and Odigeo so you can book your W New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#38 Spa Hotel in New York City
#66 Green Hotel in New York City
#191 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
36 questions
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Questions? Get answers from W New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms 5 feet from the ice machine. The doors were paper thin so I could imagine you'd hear people get ice every time.”
 of 5 bubbles W455PJtomr, 5 Dec 2016 | Read review
“None to give as the hotel is very good”
 of 5 bubbles DiFrank44, 3 Dec 2016 | Read review
“Don't get the rooms near the lift , it's noisy with people in and out .”
 of 5 bubbles cheeky_smile7, 1 Dec 2016 | Read review
“Go for high rise to avoid noise pollution”
 of 5 bubbles mpebays, 28 Nov 2016 | Read review
“Spectacular Room was not worth it- still cramped and no view.”
 of 5 bubbles Russelll1, 27 Nov 2016 | Read review
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