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W New York

Booking.comUS$ 261*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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W New York
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4,198 Reviews from our TripAdvisor Community

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Showing 3,787: English reviews
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Reviewed yesterday NEWvia mobile

For the following reasons: 1. Room modelled along the lines of a small walk in wardrobe - there was no space to even open my suitcase. The bathroom resembled a cupboard; 2. Very bad service - curt, sometimes to the point of hostile. Completely at odds with the normal high NYC standard; 3. Despite the room, taxes and incidentals being...

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Helpful?
Thank Ashwath R
Talbot Green, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 1 April 2017 via mobile

Since booking in December I have kept in contact with Matthew. These guys really know how to reach out. From advice on where to go and who to book with. They will book for you. This was our 47th wedding anniversary and these guys sure know how to make you feel like VIPs. Some nice touches in the room as...

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1Thank grandadChepstow
About Hotel's Favourite Review
Management_Team_365, General Manager at W New York, responded to this review

Hello grandadChepstow, It is always a joy for us to be included in a special celebration and we were honored that you selected us as your anniversary treat. We thank you for your outstanding review and we are elated that our exceptional Talent could help make a momentous occasion such a delight. Matthew, David and May are all tickled by...

Boston, Massachusetts
Reviewed 3 days ago NEWvia mobile

I stayed months ago and had a negative experience, but Matthew convinced me to come back and give the hotel another chance. He kept in contact with me the whole time and made sure I was comfortable and had everything taken care of prior to my arrival. When I checked in there was a note, bottle of wine, and cheese...

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Thank Vic F
Reviewed 3 days ago NEW

I stay at this location all the time for business and occasionally with my family. The reason why is because of the location and service. The girls at the front desk are super nice and have built a friendship and relationship with Edna Barkley that keeps me coming back. The restaurant service is wonderful and really enjoy Dana who is...

Review collected in partnership with this hotel
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Thank chrisaJ8507HY
Reviewed 3 days ago NEW

Everything was great. Courteous and helpful staff; very clean; great bar and lounge; excellent food and service; prompt attention and great onsite retail store. One of the best hotels I have stayed in.

Review collected in partnership with this hotel
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Thank emack5407
A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

Thank you for the great service and conversion! I always love the great atmosphere when I come here. Foods amazing, fast service, nice refreshing drinks and can't say how much I love this hotel definitely will come back next trip!

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Thank A TripAdvisor Member
Management_Team_365, General Manager at W New York, responded to this review

Hello Guest, We are overjoyed that Elez made an impact on your stay. He and the rest of our extraordinary Talent exemplify a W Welcome and are all grateful for your recognition of the efforts made to make you feel at home. We thank you once more and hope you will settle in with us again soon. All the best,...

Westport, Connecticut
Reviewed 5 days ago NEWvia mobile

A huge shout out for Elez Pervizay , the bar waiter at W Lexington - so refreshing to be served promptly, with A big smile and an attitude that said: you are Welcome! I hope you get recognised Alex Orlov

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Thank alexei1511
Management_Team_365, General Manager at W New York, responded to this review

Hello alexei1511, Nothing cheers us more than shout outs for our incredible Talent, and Elez is a gem among many who truly set us apart. We thank you and hope you will drop in for a night cap or two when next passing through our doors. All the best, Bill Bunce Complex General Manager

Brussels, Belgium
Reviewed 5 days ago NEW

I had to "fight" to have a room after a 2h wait in the lobby, finally got a room ( a nice suite). The AC is a bit noisy but the room was a good point. The bad point is that the restaurant is close during the weekend, so your only option is the room service with overpriced junk food,...

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Thank Gilles H
Management_Team_365, General Manager at W New York, responded to this review

Hello Gilles H, Greetings from NYC! We thank you for sharing your review, and we are thrilled that your suite impressed. It was our pleasure to provide this upgrade for you and we regret any inconvenience caused as we prepared the room. Our hotel enjoys an exceptional location right in the heart of Midtown, with so many of the sights,...

Dubai
Reviewed 5 days ago NEW

Any hotel in Manhattan is in a good location, especially if you're coming as a tourist, let's just get that straight. This W was cheaper than the other Ws for a few reasons I would guess. The hotel itself is big, renovated and clean. Service is good and there are some good facilities. You can walk to all the main...

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Helpful?
Thank stblender
Management_Team_365, General Manager at W New York, responded to this review

Hello stblender, Greetings from New York! We were thrilled to host you during your recent time in NYC, and we thank you for providing your review. We are delighted that you felt our welcoming hospitality, and that you appreciated the amenities provided for the convenience of our guest. It is also a delight to know that you enjoyed our exceptional...

Reviewed 6 days ago NEW

Just had an amazing two days here. The rooms were comfortable, hotel is very trendy and the service is top notch. Derron who works the front of the hotel is absolutely amazing at what he does. I would go back just knowing he will be there to take care of anything and everything I need. He is truly a large...

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Thank Richard F
Management_Team_365, General Manager at W New York, responded to this review

Hello Richard F, Greetings from all of us here at W New York! It was a total delight to read your review and we thank you for taking the time to share. Your appreciation of our style and comfort is a total joy, but your recognition of our Talent’s efforts elates us, as it is they who define a W...

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Free Internet
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: ₹ 11,894 - ₹ 35,423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
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Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#38 Spa Hotel in New York City
#68 Green Hotel in New York City
#193 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
55 questions
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Questions? Get answers from W New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the windows, the rooms at rear seem very small window and more dated”
, 14 May 2017 | Read review
“great location and staff”
dennisdD9870PE, 10 May 2017 | Read review
“Go as high as you can to get away from the (significant) street noise. It's NY!”
Back_to_Sandringham, 10 May 2017 | Read review
“I prefer the rooms on Lexington Avenue because of the view. Higher up is better.”
MBTinDC, 8 May 2017 | Read review
“Elevators can be a bit slow to arrive, and the "views" leave a little to be desired, so don't bother asking for a high floor.”
MrVarmint, 2 May 2017 | Read review
5 of 5
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US$ 261* /night
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Prices are for 1 room, 2 adults
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