The Mark Hotel
25 E 77th St Madison Avenue, New York City, NY 10075-1711
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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#32 of 519 hotels in New York City
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
"Best City Hotel in The US" and "Best Hotel in New York" by Travel and Leisure's World's Best Awards 2020, The Mark is housed in the beautiful 1927 landmark building at the corner of 77th Street and Madison Avenue. But, inside, The Mark has been completely reimagined, and given new life and identity for the 21st century. The Mark combines old-world comfort, avant-garde design, up-to-the-minute technology and an unprecedented level of personal service to create the finest five-star hotel of the 21st century. Drawing on the expertise of an extraordinary group of talent – foremost, among them, the designer Jacques Grange, Chef Jean-Georges Vongerichten, hair stylist Frederic Fekkai and hotel General Manager Manuel Martinez – The Mark Hotel is now a beacon of high French style, and modern American technology and comfort. The delights of The Mark are both bold and discreet. The graphic lobby is colorful and convivial, situated with unique objects d’art that surprise and intrigue. Studded in one of New York's most exclusive neighborhoods, The Mark is surrounded by the world's premier museums, shops, restaurants and the splendor of Central Park. The Mark not only surrounds you in luxury and style, it places you at the epicenter of Manhattan’s social and cultural riches.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Boating
Babysitting
Books, DVDs, music for children
Wifi
Personal trainer
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Bowling
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Full body massage
Makeup services
Manicure
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Dining area
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
100Great for walkers
Grade: 100 out of 100
65Restaurantswithin 0.5 km
47Attractionswithin 0.5 km
Contact
25 E 77th St Madison Avenue, New York City, NY 10075-1711
Getting there
77th StNew York City Subway5 min
86th StNew York City Subway10 min
1109Reviews13Q+A100Room tips
Reviews
Traveller rating
- 871
- 146
- 51
- 25
- 17
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Popular mentions
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Most Recent
Amazing place, wonderful service, everything is beautifully done. The staff is incredibly attentive and polite, from reception to the people cleaning the rooms. The rooms are beautiful and immaculate. Highly recommended and worth the price.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was the second time my wife and I have stayed at The Mark. After an ok experience our first visit, the hotel encouraged us to come back. And what a totally improved experience we had. The hotel absolutely delivered on its reputation. From our greeting and check-in process, to the concierge, to the service throughout the stay - we felt like valued guests at a premier hotel. We stayed in a Manhattan Suite, which was homey, comfortable and clean. The hotel went out of their way to add personal touches - like the welcome note and flowers, and small bites before dinner, among others. The natural service and culture of generosity is what makes the few elite luxury properties stand out from the rest of the pack. The Mark stands out in that regard. Thanks to all of the staff that helped orchestrate the experience we had. Molly, Hardy, Eric, Patrick, Gabriella, and many others behind the scenes. We look forward to recommending the hotel to our friends and going back soon.…
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Etienne Haro, General Manager at The Mark Hotel
Responded 1 week ago
Dear mvpaa02, Thank you so much for the detailed recount of your most recent experience at The Mark. We are overjoyed to have had the pleasure of welcoming you back and to hear your experience was indicative of the service we strive to provide on a daily basis. I will personally look forward to sharing your warm message with our staff, particularly Eric, Patrick, Molly, Hardy and Gabriella. We will look forward to welcoming you back to The Mark very soon! Sincerely, Etienne Haro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a splendid luncheon at The Mark, with Sea Scallops by Jean-Georges, what a wonderful delight it was to visit the bookstore ASSOULINE adjacent to the Lobby on the left side as you are leaving. Got one extra Christmas gift in their crimson enamel shopping bag. I bet ASSOULINE is the smallest bookstore in all of Manhattan. All the handsome luxury gifts books were there, just like at the Plaza, but it was not small in very personal service from a delightful lady named Francesca. Frankly, I luncheon at The Mark to reward myself for going to the dentist, but I think I'll go more often, so I can go back to sweet ASSOULINE.
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Date of stay: December 2022Trip type: Travelled on business
Rooms
Service
Room Tip: The best tables are inside in a "GARDEN" area with a skylight & proper tables &...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Morin, Guest Services / Front Office at The Mark Hotel
Responded 4 weeks ago
Dear VKMc, Thank you so much for taking the time to review The Mark. We are overjoyed to hear such a delightful recount of your recent experience at The Mark Restaurant & Assouline. I look forward to passing along your warm message to our staff. We hope to welcome you back soon for another remarkable experience. Sincerely, Eric Morin Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just returned from 5 nights at the Mark and marvel at how the team there has kept high standards firmly in place, service is still impeccable yet the atmosphere cordial and not stiff. No detail of a past visit or a past request is forgotten, eg this trip I had housekeeping and turn down at the time I had previously requested.
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Date of stay: October 2022
Value
Location
Service
Room Tip: Guest Director Molly Beckerman is very professional at matching guests to the right guest rooms....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Morin, Guest Services / Front Office at The Mark Hotel
Responded 20 Oct 2022
Dear cometsnooks, We are so pleased to hear the warm recount of your most recent experience at The Mark. We look forward to welcoming you back so that we may continue to exceed your expectations. Thank you for taking the time to share your feedback and I look forward to relaying the message to our team at large. Sincerely, Eric Morin Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is a challenge to correctly ascribe the feeling I get when visiting this hotel. Sure, I can use words and phrases such as "luxurious", amazing, customer service oriented, etc...... they area all true; however, in my opinion these words are thrown around way too liberally to describe many hotels and really should be reserved for a handfull of properties worldwide...The Mark hotel belongs in that ultra exclusive category of the finest hotels in the world. I have stayed at this property 8 times in the past 2 and a half years, and every single time the service and amenities and the customer experience were phenomenal...talk about consistency (a rare thing in the post COVID world of hospitality services). The exceptionally friendly Porters (doormen) Peter, Michael, Aslan, Farid and others, as well as the attentive staff in the front (Maura), and manager Molly all made a thoughtful effort to make our last stay memorable: It was my birthday and a gift, hand written note and a bottle of bubbly was waiting in our room. I cannot recommend this property enough …
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Morin, Guest Services / Front Office at The Mark Hotel
Responded 13 Oct 2022
Dear Reza, We are elated to read your kind comments about your experiences at The Mark. Thank you so much for taking the time to share your experience and I will share your words along to our staff. It is our true honor to welcome you warmly to your home away from home; we look forward to welcoming you back soon! Sincerely, Eric Morin Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We celebrated our one-year wedding anniversary at The Mark this past weekend and it was everything we could have hoped for! We had such fond memories of staying there last year for our wedding and all those memories came flooding back thanks to the wonderful staff at The Mark and the treatment we received. They even treated our dog like royalty. We had to drag him out of there the morning we checked out because he loved the dog bed provided so much- he didn't want to leave! Special shoutout to Molly and her team who put a few extra goodies in our room to celebrate the occasion. We can't thank you enough for making us feel extra special on our celebratory weekend. We look forward to coming back!
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Morin, Guest Services / Front Office at The Mark Hotel
Responded 13 Oct 2022
Dear Jill, We are so touched to have been a part of so many special occasions and memories with you and your loved ones. Thank you so much for taking the time to share your positive experience and kind words; I look forward to sharing them with Molly and the rest of our team. We can't wait to welcome you back to The Mark soon. Sincerely, Eric Morin Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at The Mark is extremely friendly and very accommodating! The attention to detail is in everything. Not to mention how beautiful and well maintained the hotel is. I feel welcomed and taken care of whenever I’m there. It my favorite!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My sisters and I travel from Portland, Oregon, once a year for a week in New York: Broadway plays, Central Park, museums, music, and fantastic food. Staying at The Mark puts it right over the top - in every regard. When Farid greets us at the curb, we know we are home! The rooms are tremendous. The staff is unmatched in warmth and helpfulness. The meals are exquisite - whether taken via room service or in the restaurant or on the sidewalk! it is rare to find a place that honors fruits & vegetables the way they do; they showcase these beauties perfectly. (As a vegetarian, this is particularly noticed!) 843 magnificent acres of Central Park at your door! And each morning the best pot of coffee you'd ever hope for! All of this makes for heaven. We would stay nowhere else.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Morin, Guest Services / Front Office at The Mark Hotel
Responded 4 Oct 2022
Dear Susan, Thank you so much for your kind and detailed review. We are overjoyed to hear that The Mark has become your preferred hotel in New York City. I look forward to passing on your warm message to our staff. We look forward to welcoming you back for another remarkable stay. Sincerely, Eric Morin Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been here less than 24 hours and so far the amazing staff has far exceeded any other luxury 5 star hotel we have ever stayed at and we are frequent travelers! The first reason is that the hotel manager upon meeting my husband gave us his personal cell phone number and told us if we need anything, even a towel, to call him. In the many 5 star hotel (including diamond 💎) this is a first for a manager to do. Secondly, we just got in from 🇮🇹 Italy and I am experiencing some jet lag and asked for tums which they did not have on hand but promptly went to CVS and brought them to our door. They also had on hand a European adapter that we needed for a device we purchased abroad. They brought it up in a tiny bag with The Mark’s logo stamped on the front. Thirdly, the room service has already gone above and beyond by bringing all kinds of fresh fruit and nuts and cookies that we didn’t order just to be nice and give that extra warmth and welcome. The beds are amazingly soft & comfortable. Every amenity here at your fingertips including cordless chargers by the bed, a button to lower blackout shades and heated bathroom floors and towel hangers. The staff are all amazing, warm, friendly and go beyond to make you feel welcomed and not a guest but more like a well known VIP. Well done to all of the wonderfully warm and kind staff here at The Mark Hotel! Jerrod & I are blown away & will never choose another hotel to stay at in NYC. 🗽 ♥️…
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: The only suggestion I would make is to download a white noise sleeping app in case there happens...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Morin, Guest Services / Front Office at The Mark Hotel
Responded 26 Sep 2022
Dear laureloraine, On behalf of our entire team at The Mark, we thank you so much for your kind and detailed recount of your experience as our guests. We are so delighted to hear you are enjoying your stay with us and we truly look forward to becoming your home away from home in New York City. Sincerely, Eric Morin Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I just had the most fabulous staycation at The Mark. We were honestly wowed by the stellar service at this beautiful jewel box of a hotel on the best block of the Upper East Side. Our gorgeous spacious room, replete with a fabulous Carerra marble bath, was stocked with goodies upon our arrival. Stunning roses, chocolates, fresh fruit, a cookie platter…honestly it was such a lovely surprise and kick off to our stay in the city. The room was so airy and bright, with seemingly endless closet space and a beautiful view of the skyline. Breakfast at Jean Georges was impeccable as well. I want to thank Molly at guest relations for assisting with our lovely stay. She is amazing and left no stone unturned. We can’t wait to go back to the Mark!
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Morin, Guest Services / Front Office at The Mark Hotel
Responded 26 Aug 2022
Dear Laura, Thank you so much for your kind feedback! We are so delighted to hear you and your husband enjoyed your staycation with us. It will be my pleasure to pass your words along to Molly and our entire staff. We look forward to welcoming you both back to The Mark very soon. Sincerely, Eric Morin Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$1,142 - $1,467 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the mark hotel new york city, mark new york city, mark hotel new york city
FORMERLY KNOWN AS
The Mark A Preferred Leg
LOCATION
United StatesNew YorkNew York CityUpper East Side / Manhattan
NUMBER OF ROOMS
153
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Claim Your ListingTHE MARK HOTEL (New York City) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about The Mark Hotel
Which popular attractions are close to The Mark Hotel?
Nearby attractions include The Metropolitan Museum of Art (0.5 km), Alice in Wonderland Statue (0.3 km), and The Met Breuer (0.2 km).
What are some of the property amenities at The Mark Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Mark Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Mark Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Mark Hotel?
Conveniently located restaurants include Bemelmans Bar, Cafe Boulud, and Sant Ambroeus.
Are there opportunities to exercise at The Mark Hotel?
Yes, guests have access to a fitness centre during their stay.
Does The Mark Hotel have airport transportation?
Yes, The Mark Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Mark Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Mark Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Mark Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.