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Candlewood Suites New York City Times Square

1,900 reviews
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Traveller (537)
Room & Suite (341)
Dining (15)
Overview
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“free laundry”(40 reviews)
“times square”(322 reviews)
“port authority”(74 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
3.0 Star Hotel
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Offers from Candlewood Suites New York City Times Square
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,900)Write a Review
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All reviewsfree laundrytimes squareport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomsmall kitchenfresh towelspenn stationcoffee makerfew blocksthe empire state buildingqueen bedwould definitely stay here againaround the corner
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771 - 775 of 1,328 reviews
Reviewed 24 March 2013

Let's be honest, a decent room is an expected commodity but a great experience is harder to come by. This property was very clean and I enjoyed my stay. What set it apart was the attention and courtesy of the staff. They were thorough, helpful,...More

2  Thank Bob W
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 28 March 2013

Greetings from the Candlewood Suites Family, Thank you for your praise! We are humbled by your wonderful review and would like to thank you for sharing your experience with our traveler community. We are so glad you were able to feel the warm and genuine...More

Reviewed 24 March 2013

So easy to dis this hotel for being small and "nothing special"..but come on folks, this is NYC where space and expense knows no bounds. This little hotel quickly became home for a combination business and leisure trip for two adult women. Friendly and helpful...More

Thank theflyingcrane
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 28 March 2013

Greetings from NYC, Thank you for taking the time to share your most recent stay in our property. I am glad you are able to call The Candlewood Suites your home away from home. This is exactly how we would like all of our guest...More

Reviewed 23 March 2013

My husband and I stayed in Candlewood Suits NYC Times Square for a week in February 2013. There is nothing special about this hotel but since accomodation in NYC is SO expensive and Candlewood rates are reasonable for its location and the hotel is clean...More

2  Thank Marcela I
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 24 March 2013

Thank you for your thorough feedback on Trip Advisor. We appreciate you taking the time to let us know about your experience. We are delighted to hear that you enjoyed your stay and we will definitely look into why the gym had bad odor. Again,...More

Reviewed 23 March 2013

We stayed as a couple in March 2013 at the Candlewood suites in NYC. Good in-room facilities with kitchenette and room we had was big by New York City standards. Location is the plus point here. We walked everywhere and only caught the subway to...More

1  Thank Mr_Hal_UK
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 24 March 2013

Hello and thank you for you for your review. We are happy to know that you had a great experience with us and that you would come back. Please let us know if ever back in the city as our rates vary daily and you...More

Reviewed 22 March 2013

Candlewood Suites provided a perfect base for us to explore New York. Situated on 39th St between 8th and 9th Ave, it was close Broadway theatres, many restaurants and to transport, buses and Metro (Port Authority), to anywhere else in Manhattan/New York. Access from JFK...More

Thank HDStripad
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 24 March 2013

Greetings from NYC! We are happy to hear that your enjoyed your stay. We appreciate that you took time to give a thorough feedback of your experience with us and we hope to see you back soon!

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 114 - US$ 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#119 Romantic Hotel in New York City
#165 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$ 114 - US$ 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#119 Romantic Hotel in New York City
#165 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (537)
Room & Suite (341)
Dining (15)
Hotel & Grounds (297)
Bathroom (38)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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LolaCayman
10 August 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
1
Vote
Samantha A
6 April 2017|
Answer
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
0
Votes
Room Tips
"Higher up the better and to the rear less noise"
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"The hotel is in the middle of Manhattan. You have a very short distance to Rockefeller Building, Empire State..."
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"Ask for a high floor"
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"They are all horrible and over priced"
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