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Candlewood Suites New York City Times Square

Booking.comUS$ 185*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 196*
US$ 185*
US$ 196*
US$ 196*
US$ 185*
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Candlewood Suites New York City Times Square
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1,827 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites New York City Times Square
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Showing 1,287: English reviews
Pretoria, South Africa
Reviewed 15 March 2013

I have never had such an experience in any hotel. The mattress, the duvet, the pillows, the bedding, all work together for the perfect sleep. A quiet, simple pleasure in Manhattan. The room on the 31st floor was nice and quiet, high up above the street noise of W 39th Street. Monica at the front desk and the concierge were...

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Helpful?
Thank ElmarieTshwane
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from our family, How wonderful to hear your stay was everything you wished for and more, especially while visiting New York City. After a full day of exploring its very important to be able to go to your nice, comfortable bed and recharge your batteries for your next adventure! I am happy to hear our location was ideal for...

Miami, Florida, United States
Reviewed 14 March 2013

I recently went to New York for the first time and got lucky to have selected Candlewood Suites Times Square as my home for five nights. The kindness of its personnel was the first thing that caught my attention. Excellent customer service (Bilingual, eng/spa) at the lobby and in every corner of the facilities. Clean, warm and well supplied suite...

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Helpful?
1Thank Juan C
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the big city, Thank you for your wonderful review, we are extremely pleased to hear all of your in room accommodations gave you the freedom to feel at home. The hospitality our staff offers is the genuine care we want our guest to feel when they stay at our property. We look forward to your next trp to...

Rochester, New York
Reviewed 12 March 2013

Monica at the front desk has terrific customer service skills! She is able to balance chaos at the front desk with flair and grace ... and make every person feel as though THEY are the only ones who matter! I saw her handle an incoming guest who was feeling poorly and 'just wanted to lay down' as well as a...

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Helpful?
Thank Zinni49
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Candlewood Family, Thank you for taking the time to share your experience with us. We appreciate your feedback and are sincerely humbled by your kind words. I am glad I was able to impact your stay in a positive way by demonstrating the importance each of our guest means to us. We consider our guests a member...

Washington DC, District of Columbia
Reviewed 11 March 2013

I took my husband for his first stay in Manhattan, and I have to say, it could not have been better! We arrived early (around noon on Saturday) and the front desk checked in our luggage with a claims ticket -- fantastic! There was a restroom in the basement we could freshen up in until our room was ready. Upon...

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Helpful?
Thank mimikins
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from NYC, We are so delighted to hear your experience at our property was a breath of fresh air in comparison to your previous hotel experiences. I am glad we were able to reflect how important our guests are to us by the level of service we provide. We hope to see you soon on your next adventure in...

Aberdeen, United Kingdom
Reviewed 11 March 2013

arrived at this hotel at 10am after a cruise for honeymoon, for 3 nights. the staff were excellent and very helpfull and stored our luggage untill our room was ready which enabled us to enjoy our day. the hotel was in an excellent location. good kitcheon facilities and comfortable beds it was very clean and offered free laundry (didnt use)...

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Helpful?
Thank graham b
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Thank you for your great feed back on Trip advisor. We appreciate your great comments and we are glad to hear that you enjoyed your stay. We hope to see you back soon!

Bolton, United Kingdom
Reviewed 9 March 2013

have just returned from a 5 night stay at the candlewood suites and couldn't have asked for a better sightseeing base.on arrival check in was painless and waited about 30 mins for room but this is due to a great check out time of 12 noon for all rooms,so if u arrive before 3pm be prepared to wait for room...

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Helpful?
Thank Alan187053
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Thank you for your feed back. We appreciate that you took the time to leave us a comment about your stay. We are happy to hear that you enjoyed your room and all the amenities we offer. We hope to see you back in the future!

Ireland
Reviewed 9 March 2013 via mobile

A party of five from Ireland, three 'oldies' as well as a young mother and a four month old baby landed in New York with some trepidation- turned out to be totally unfounded. From the moment we arrived, the staff on the front desk could not have been more helpful whether with directions, helping with wifi , baggage, taxis or...

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Helpful?
1Thank Gaeilgor
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Thank you for your great feedback. We are happy to hear you enjoyed your stay. We hope to see you back at Candlewood on your next trip to NYC!

Auchterarder, United Kingdom
Reviewed 8 March 2013

Candlewood for us was close to all the attractions beds were so comfy, very little noise 13th floor suite all staff cleaning, reception were great. Requested 3 suites on the same floor and this is what we got the rooms were very clean, plenty of towels, washing liquid, tea towel, dish cloth, paper towel, pan scrubber and pop corn in...

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Helpful?
Thank brad123186554
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Thank you so much for your feed back. We appreciate you taking the time to send us your comments. We look forward to having you back in the future!

Maryland
Reviewed 7 March 2013

For NYC this is a great value. Rooms larger than typical in NYC. Very nice, friendly, professional staff, I had a problem with the TV and they fixed it right away. Rooms & appliances relatively new, very convenient to 7th avenue. This is a typical Candlewood property, they don't do daily room cleaning, but that's normal for Candlewood (and I...

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Helpful?
Thank pythonesk
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Thank you for your great feed back. We appreciate your comments and we hope to have back in the future.

Mirano, Italy
Reviewed 3 March 2013

I stayed in this residence for one week. The location is very good, max 10 minutes walking for any line of the metro and 10 minutes from Times Square. The room is not very large, but the bed is comfortable and the kitchen fully furnished. Some problems with the heater which was quite noisy and and wifi which didn't work...

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Helpful?
Thank LunaPippo
Teresa V, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Good day and thank you for reviewing our property on Tripadvisor! I am saddened to hear your experience was average. We strive for perfection which each of our guest. Please do not hesitate in contacting me to further discuss your experience. Thanks again for your time and I hope to speak with you soon.

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 

Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: ₹ 11,082 - ₹ 25,598 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City
Hotel Style:
#41 Best Value Hotel in New York City
#111 Family Hotel in New York City
#121 Romantic Hotel in New York City
#169 Business Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“rooms on higher levels have better view of high rise buildings across and glimpses of NYC”
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AnneA825, 7 May 2017 | Read review
“Witch out with the rate and don't count that you will reach any manager, any I call I,be put on hold forever”
moem542, 6 Apr 2017 | Read review
“face north away from the construction”
flipper95, 25 Mar 2017 | Read review
“Rooms on lower floors have better views”
andrewwL1620ME, 11 Mar 2017 | Read review
5 of 5
Booking.com
US$ 185* /night
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Orbitz.comUS$ 196
Expedia.comUS$ 185
PricelineUS$ 195
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Prices are for 1 room, 2 adults
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