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Hotel is looking a little tired and could do with a freshen up (mainly a coat of paint) the reception area was bright. The staff were pleasant enough, but never seemed to go out of their way to help.
On the plus side this hotel...More
We stayed for ten days at this place and it was really nice! The location is great, allowing to walk around the city or to easily take the subway. The view from the rooms was also amazing! Friendly staff and very good amenities (laundry service,...More
I stayed at the hotel from December 26th till the 29th. The room was big with a kitchenette all services are near by . Bed absolutely comfortable . No noise ...
I had a problem with a cab reservation made through the hotel. The staff...More
Conveniently located to the Port Authority train station for subway use. Large room for NYC prices. Not recommended for light sleepers, between heater/AC unit and construction across the street.
Nice views from the upper floors on the front of the building. They only...More
Response from IHGService, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 21 January 2018
I'm happy that our location worked for your travel needs and that you found our suites functional to your needs. On the other hand, it is regrettable that the noise challenges negatively affected your overall satisfaction. Your comments are highly valuable to us...More
The hotel is smoking free, unfortunately its not true- there was a bad smell of cigarettes and weed coming from bathroom. We called the reception every day about these issues and nothing has been done. The room wasn't clean when we came. Behind the sofa...More
4 Thank EdithKate
Response from IHGService, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 18 January 2018
Thanks for sharing your thoughts and for choosing us for your lodging needs. It's nice to know that our location and bedding are to your liking. On the downside, I'm sorry for the inconvenience caused by the smell of smoke. It's also sad...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs too! My skin was itchy for days after sleeping in that filthy bed. I would not stay here....warning!!!