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Candlewood Suites New York City- Times Square

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Traveller (666)
Room & Suite (218)
Dining (20)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#276 of 499 hotels in New York City
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Value
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Discover NYC Manhattan from Our Extended Stay Hotel

Surrounded by the electrifying Times Square, Candlewood Suites New York City Times Square is the perfect NYC location for your extended stay. When blending business with leisure, our NYC hotel is convenient to major businesses in Times Square and the attractions of New York City. If you are traveling to "the Big Apple" for just an overnight stay or for a long stay, our NYC hotel's studio suites with full kitchen facilities will make your trip a smashing success.

Our Times Square address places you within walking distance of the Jacob Javitz Convention Center, Madison Square Garden, Penn Station, Port Authority, Hudson Yard, Ernst & Young, New York Times Building and Amazon among others. Our All-Suite hotel offers comfortable work spaces and free high-speed Internet access.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Baggage storage
Convenience store
Paid private parking nearby
Wifi
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Languages Spoken
English, Spanish
Hotel links
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Location

339 W. 39th Street, New York City, NY 10018-1401
Candlewood Suites New York City- Times Square
2,129Reviews85Q+A100Room tips
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loungeseeker wrote a review Dec 2023
Edinburgh, United Kingdom205 contributions159 helpful votes
Staff were very pleasant throughout my 3 night stay. The hotel has seen better days. When I was there they were replacing all the TVs in the rooms which is good but I did think they would be better spending the money on updating the bathrooms or AC or carpets etc.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Candlewood Suites New York City- Times Square
Responded 30 Dec 2023
Dear Loungeseeker, Thank you for being so specific in evaluating our hotel. We are glad our location was convenient for everything you wanted to do on this visit. It is lovely to know that your interactions with our staff have been exceptional. We will certainly share your words of appreciation with them. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. Everything we do is aimed at providing every guest with an excellent experience. We want to regain your trust and hope you will give us that opportunity. Warmest regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kathy l wrote a review Mar 2023
Elkin, North Carolina172 contributions50 helpful votes
Hotel's Favourite
Not sure about this place at first based on reviews but must say was pleasantly surprised. Not fancy and room a little small and only view was of building behind us plus not all tv channels worked. But, the staff was very nice especially the lady when we checked in and Sandra, who worked evenings and mornings. We really enjoyed talking to her. The place was not far from the broadway shows or Times Square. Enjoyed Lincoln deli which was just around the corner. Had a few folks hanging around area so stayed clear. Otherwise a quiet and enjoyable stay with clean room and comfy bed. I would stay again
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Agency / Consultant at Candlewood Suites New York City- Times Square
Responded 25 Mar 2023
Dear Kjl123, Thank you for reviewing your recent visit to Candlewood Suites New York City-Times Square. We are glad you enjoyed your stay and liked our convenient location, friendly staff, and comfortable room. However, we regret not meeting all of your expectations in your room, and we appreciate your patience. We have taken note of your comments and look forward to welcoming you back soon. Warmest regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Helen K wrote a review Dec 2023
2 contributions1 helpful vote
Not long back from a 2 week trip to New York City (mid-November to early December) and once again I stayed at the Candlewood Suites Times Square; I've stayed here several times now and for me this is my "home from home" when I'm over from Scotland; the staff are very friendly and that is what makes a hotel, whether it be 3 star rated or 5 star!!; the rooms are a good size and very clean and comfortable, a decent sized bathroom and a well-equipped kitchen area with microwave, induction hob and fridge/freezer plus crockery, cutlery and pots and pans - means you don't have to eat out all the time - and there are plenty of supermarkets and delis in the area; it is central for everything - bars, restaurants, shopping, tourist attractions and is less than 10 minutes walk from Times Square. If you're looking for a reasonably priced hotel in mid-town Manhattan then I recommend CSTS - you won't be disappointed; to all the staff, especially Laura who is just brilliant, I wish you all a very happy Christmas and a wonderful New Year. So until we meet again - Merry Christmas and Happy New Year
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Candlewood Suites New York City- Times Square
Responded 24 Dec 2023
Dear Q2717PJhelenk, Welcome back to Candlewood Suites New York City-Times Square. You are part of our family now, and we are pleased to know that our team members always make you feel at home. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Warmest regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sabrina wrote a review Dec 2023
5 contributions4 helpful votes
Central location Nice view from room on 22nd floor Elevators came really fast, complimentary snacks each day in receptions - popcorn , cookies etc Complimentary fresh bottled water to take from reception also Could have done with room being cleaned, stayed six nights and didn’t get any fresh towels or bedding Bathroom could do with a deep clean / a small revamp
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Date of stay: December 2023
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Candlewood Suites New York City- Times Square
Responded 6 Dec 2023
Dear sabrinatC4826EV, Thank you for being our guest at Candlewood Suites New York City-Times Square. We are thrilled that your time with us was so amazing. Our location, services, and amenities, in conjunction with our dedicated team of hospitality professionals, help to create a memorable experience for our valued guests. We are pleased you had a pleasant stay except for a few issues. We will look into these concerns, and we appreciate you sharing this with us. It was a true pleasure to have you as our guest, and we hope to see you again soon. Warmest regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kristen H wrote a review Nov 2023
1 contribution1 helpful vote
I will go onto describe the rest of our stay, but first and foremost, the sofa “bed” in the living room was AWFUL. If you have more than 2 guests, either pay for 2 rooms or find a different hotel. A thin layer of cotton over a jumble of creaking metal bars apparently counts as a “mattress”. I don’t typically have back pain, but after 3 nights on that mess of a layout, I am bent over in pain. Given that our NYC portion of the trip has been followed by ongoing travel, I am very disappointed about this, as it’s hindered my enjoyment of the rest of our trip. Also, the sofa bed is laid out poorly. The only way to get from one side of the room to the window, is to roll across the “bed” (aka piece of cotton covering the metal bars). The bed stretches all the way to the dressers, meaning there is no way to walk around the bed. Location was good, that is why we chose this location. Staff was very hit or miss. Some associates were outstanding and went above and beyond to make our stay pleasant and to make us feel welcomed; others seemed bothered when we asked questions regarding the property. The phone didn’t work, so we had to go to the desk downstairs when we needed something. The bathroom door felt like you were closing a vault in order to get it to fully shut. I’m guessing the building has shifted over time, but this left us shoulder checking the door to get it shut. The air would randomly set to odd temperatures (72° to 75°, 68° to 72°, etc.) without us adjusting it. Elevators had signs mentioning the needed repairs. Experience was a bit of a mixed bag, but I won’t be staying at this location again. They need to do some major upgrades.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, Guest Services / Front Office at Candlewood Suites New York City- Times Square
Responded 13 Nov 2023
Dear B5810FLkristenh, Thank you for taking the time to evaluate your stay. We are glad our location was convenient for everything you wanted to do on this visit. It is very kind of you to recognize our devoted staff for their service. However, we are sorry to read you had several issues during your stay, and we are grateful for your patience. We take appropriate steps to ensure future guests do not encounter the same problems. We want an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way. Warmest regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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danieldanj wrote a review Oct 2023
Dorking, United Kingdom95 contributions64 helpful votes
We were somewhat concerned before arrival with some of these reviews, but we were pleasantly surprised. We had a good sized, clean room on Floor 29 with a good set of facilities, including a good stocked kitchenette and a good sized fridge. Granted the hotel is a little dated, but everything was functional. On a city break you spend little time in the room anyway! Floor 29 had concerned me, and although we had a naff view, we were barely in the room to look out the window, and we never had to wait longer than a couple of minutes for a lift. AC was good an functional, TV worked well, and staff were helpful should any additional bits and pieces needed for the room. No cleaners etc. During our stay, but I can fold over my own duvet..... Free tea and coffee from room by reception was a nice touch on your way out. Overall, we had an enjoyable stay and I would urge people to think about how long you spend in a room, and based on value for money, we were happy!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Candlewood Suites New York City- Times Square
Responded 6 Oct 2023
Dear danieldanj, Thank you for choosing Candlewood Suites New York City-Times Square and for sharing your feedback. We're delighted to have pleasantly surprised you during your stay. It's gratifying to learn that you found your room clean, well-equipped, and functional. We're glad you had a smooth experience with our facilities, AC, TV, and the helpfulness of our staff. Your concerns regarding the self-service approach during your stay is duly noted. We appreciate your recommendation and hope you'll consider staying with us again when you return to the city. We aim to provide excellent value for a memorable stay. Warmest regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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expressions2016 wrote a review Oct 2023
Lake Placid, New York42 contributions7 helpful votes
We enjoyed our stay...could easily get to Times Square and surrounds. Very clean rooms...was all we needed in the city. Close to restaurants. Parking was expensive but expected. Had stove top, microwave and large refrigerator.
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Date of stay: October 2023
Value
Location
Service
Room Tip: Our room was on the 17th floor. It was great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Candlewood Suites New York City- Times Square
Responded 6 Oct 2023
Dear expressions2016, We're thrilled to read you had a wonderful stay at Candlewood Suites New York City-Times Square. We aim to provide a comfortable experience with our prime location, spacious rooms, and friendly staff. Therefore, we are pleased to know that you found our rooms clean and well-equipped for your needs. While parking costs may vary in the city, we're glad this didn't overshadow your enjoyable visit. We look forward to welcoming you back for another fantastic stay in the heart of the city. Warmest regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robin042042 wrote a review Sept 2023
London, United Kingdom262 contributions157 helpful votes
Hotel has seen better days. Kitchen equipment was scarce and saucepans did not heat on induction hob. No kettle so no tea. Big fridge. I would not stay again. No room service when we stayed for 4 nights.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, Owner at Candlewood Suites New York City- Times Square
Responded 1 Oct 2023
Dear Robin042042, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret this was not your experience. Your comments have been shared appropriately, and we hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Warmest regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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josecnyc wrote a review Sept 2023
Bronx, New York254 contributions62 helpful votes
Stayed for 3 nights ( 09-15 to 09-18, 2023 ). The room given to me was decent, not too big not too small, perfect side. Nice bed, different types of pillows. It was clean and assorted in amenities. One of the things I really liked it, it was the little kitchenette, it has what you need to cook your own food ( stove, microwave, coffee mugs, glasses, plates, bowls, utensils, pots, claws..etc). Didn't ask for service during my stay because I'm kind of picky with who enters in my room, I had few bad experiences in the past. The room it was very quiet, I sleep like a baby. The surrounded area of the hotel it doesn't look good, too many homeless / junkies along the street but they don't bother, just ignore them . Personnel at check in it wasn't a WOW factor but she was professional. Definitely a place to stay for more nights. If you don't want to be in the room for too long and it's raining outside, nut go down the lobby, grab a book =, a cup of tea, seat a relax, the have a cozy space. Will stay again?..YES...
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Date of stay: September 2023
Value
Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Candlewood Suites New York City- Times Square
Responded 18 Sept 2023
Dear josecnyc, Thank you for choosing the Candlewood Suites New York City-Times Square for your visit to our city and for sharing your review. We love to hear that you rested well in our comfortable accommodations, and our kitchenette was perfect for your needs! It was a pleasure hosting your stay, and we look forward to hosting many more! Warmest regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Orserio wrote a review Sept 2023
146 contributions99 helpful votes
Location convenient to Penn Station, MSG, Broadway, Times Sq (if you're so inclined) - which is why this whole street is side-by-side hotels. Having said that, there are better options immediately to the right and to the left. Check in was fine, and staff in general were competent. The rooms are hit or miss - mine was quite awful. Shabby furnishings, walls, and bathroom, loud-as-hell a/c that never quite cooled the room down despite working around the clock, the sink stopper that got stuck immediately (and required walking down to the front desk, since getting through to the front desk by any other means proved impossible. My friend's room (same size, same location a few floors down) had a normal a/c that worked fine and didn't require shouting over. As is typical in Manhattan hotels, the elevator took forever. Kitchen and location were convenient, but I would gladly stay elsewhere next time.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Candlewood Suites New York City- Times Square
Responded 5 Sept 2023
Dear Orserio, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret this was not your experience. Your comments have been shared appropriately, and we hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Warmest regards, Laurie Misko General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹16,249 - ₹32,913 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites new york city times square hotel new york city
LOCATION
United StatesNew YorkNew York CityHudson Yards / Times Square / Midtown West / Garment District / Manhattan
NUMBER OF ROOMS
188
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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CANDLEWOOD SUITES NEW YORK CITY- TIMES SQUARE (₹̶3̶5̶,̶3̶1̶8̶) ₹16,415 Reviews & Photos

Frequently Asked Questions about Candlewood Suites New York City- Times Square
Which popular attractions are close to Candlewood Suites New York City- Times Square?
Nearby attractions include Style Room NYC Shopping Tour Experiences (0.5 km), Mission Escape Games (0.3 km), and Exit Escape Room (0.3 km).
What are some of the property amenities at Candlewood Suites New York City- Times Square?
Some of the more popular amenities offered include free wifi, a fitness centre, and a business centre.
Which room amenities are available at Candlewood Suites New York City- Times Square?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Candlewood Suites New York City- Times Square?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Candlewood Suites New York City- Times Square?
Conveniently located restaurants include Angelina Bakery NYC, Los Tacos No. 1, and Liberty Bagels Midtown.
Are there opportunities to exercise at Candlewood Suites New York City- Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites New York City- Times Square?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Candlewood Suites New York City- Times Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Candlewood Suites New York City- Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Candlewood Suites New York City- Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.2 km), World Trade Center Memorial Foundation (5.2 km), and Hamilton Park (2.5 km).
Is Candlewood Suites New York City- Times Square accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.