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The Ridge Hotel

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Traveller (145)
Room & Suite (153)
Dining (1)
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Overview
  • Excellent28%
  • Very good50%
  • Average16%
  • Poor3%
  • Terrible3%
Travellers talk about
“lower east side”(61 reviews)
“whole foods”(28 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
Rooftop Terrace
Housekeeping
3 Star Hotel
All hotel details
Additional information
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Reviews (433)
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All reviewshotel east houstonlower east sidewhole foodsroof terracekatz delif lineruss daughtersaround the cornersubway stationgreat locationbars and restaurantsgreat rooftopnew yorkbagelsrooms are smallcloset spaceboutique hotel
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1 - 5 of 331 reviews
Reviewed yesterday via mobile

I booked through Expedia which said this was a pay at the property deal, no money upfront. The hotel contacted me to say my credit card was invalid so I called them to give the correct details. They told me they needed to take one...More

Thank Alex R
Management response:Responded today

Sorry for the issues you encountered while staying with us we strive to be number one. Steve Vargas General Manager Ridge Hotel NYC New York, NY 10002

Hotel's Favourite
Reviewed 23 November 2017 via mobile

We had a great stay at the hotel. The location is amazing, everything you need to live like a local rather than a tourist is right on your doorstep (delis, bars, parks, stores). That being said there is a subway stop literally across the road...More

3  Thank becmeadz
Response from CSGROUPMIANYC, Manager at The Ridge HotelResponded 20 December 2017

Dear traveler, Thank you for being our recent guest and taking the time to leave such a detailed review. Reviews such as yourself helps us identify areas where we can make improvements. Our convenient location and rooftop are one of our many highlights that the...More

Reviewed yesterday via mobile

Nice clean rooms. Would recommend to take the queen room or larger if traveling as a couple. The standard room is really to small. We had a free complimentary upgrade. Front desk personnel is friendly and helpful. Manager is a real New Yorker and happy...More

Thank btdathomson
Management response:Responded today

We thank you for your recent stay and we as a team strive to be number one. We thank you for all your nice comments and we hope to see you again in the future. We are always looking to wow our guest with spectacular...More

Reviewed 5 days ago

My girlfriend and I, booked a last minute stay on June 8th. She checked in at 6:00PM received a room key and proceeded with her day. We returned at 11:00PM, the room we were given was filthy. Since it was late and the time of...More

Thank CROD38
Management response:Responded 4 days ago

Dear CROD38, We are sorry about the issue you encountered. We hope you give us another opportunity. We as a team strive to be number one. Steve Vargas 151 East Houston Street New York, NY 10002

Reviewed 12 May 2018 via mobile

My husband and I stayed 5 nights. Staff are super friendly and our room was very clean and serviced every day. We had a double, and as has been mentioned by others, the rooms are very small by European standards. As the closet was tiny,...More

1  Thank Escocesita
Management response:Responded 15 May 2018

We want to thank you for your recent stay and we strive to be number 1 we appreciate all your great comments and we as a team aim to please from the front desk to the housekeeping department to our engineers. We hope you stay...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$ 159 - US$ 341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 159 - US$ 341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (145)
Room & Suite (153)
Dining (1)
Amenities (15)
Questions & Answers
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Dee C
6 February 2018|
AnswerShow all 5 answers
Response from Kakuki95 | Reviewed this property |
Cheapest possibility is to take the airtrain until Jamaica station and than subway (J/Z until Bowery or J/Z until Essex station andchange to F one station to 2nd street). You need cash money for leaving the air train at... More
1
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Dee C
6 February 2018|
Answer
Response from sandramvl | Reviewed this property |
No, there is no gym in this hotel
-1
Votes
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NadiaSveta
23 March 2016|
AnswerShow all 2 answers
Response from Liz T | Reviewed this property |
A real wall, not a glass wall, was in my room.
1
Vote
Room Tips
"Don't stay here, the Gatsby was a better experience."
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"The hotel is on a main street. If you are particular, request rooms that are not facing the front street or..."
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"Ask to be on the top floors in the back of the building."
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"Ask for a room on 5th Floor facing Elgridge- large rooms and quiet aspect"
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