We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN Stevens Inn

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 4 more sites!
Professional photos
BEST WESTERN Stevens Inn
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

554 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 535: English reviews
Albuquerque, New Mexico
Reviewed 6 days ago NEWvia mobile

I stayed here recently for a business trip. The room was spacious, clean, and recently updated. It was quiet and comfortable. The front clerk was pleasant and helpful. Their breakfast bar was standard fare, but tasty, hot and plentiful. Easy access for disabled individuals as it's all on one level. I would stay here again.

 Report
Helpful?
Thank Signal_CPTs
bay area, ca
Reviewed 1 week ago

Upon arrival, front desk provided excellent service. They also told us about the Best Western holiday promotion for BW members, which we were then able to take advantage of for the rest of our 2 week road trip. We did experience an issue with the temperature in the room [ the heat never seemed to get above a cool warm...

 Report
Helpful?
Thank chipnchair
Aztec, New Mexico
Reviewed 4 weeks ago

I have noticed that Best Western likes to charge a lot of money for their sub par properties. I have stayed at 2 in the last 2 months and they were the same quality. The heat was not turned on in the room and it was in the high 30's outside and it took most of the night for it...

Review collected in partnership with Best Western
 Report
Helpful?
Thank 946dustyn
Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review

I apoloize for the heat being turned off. I have also spoken with our food and beverage manager concerning the breakfast buffet items. All of these issues will be corrected. Bobby Forrest G/M

Sallisaw
Reviewed 12 December 2016

Steven's Best Western is a large facility (about 213 units) with many structures that evidenced being built at different times. For example they claim that their dining room, the Flume Room, dates from the late 1800's (1889, I think).Consequently, any room review reflects the building and the time in which it was built. Though our room seemed to be in...

 Report
Helpful?
1Thank Gary S
Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review

I am sorry for the delayed response concerning your review. I have adjusted the temperature on the boiler to provide water that is warmer. You have to be careful and not to get it to hot. Extra blankets have been put in the amoire. Thanks for the taking the time and filling our the review. Bobby Forrest G/M

Las Cruces, New Mexico, United States
Reviewed 9 December 2016

This is our 2nd year to stay at the Best Western Stevens Inn in Carlsbad, NM. We traveled again to Carlsbad to enjoy the Christmas on the Pecos event. The hotel is old but has been very well taken care of. The rooms are very nice, especially clean with comfortable beds. I travel as a handicapped traveler. Their accessible room...

 Report
Helpful?
Thank billybirdsmom
Cotton w ood az
Reviewed 8 December 2016

Once again we enjoyed The hotel to the fullest...this is our 12 th BEST WESTERN ...on this trip. They are all different but ALL have something special I am and wonderful to experience...the friendliness of the local workers is unbelievable and the advice they give ishelpful

Review collected in partnership with Best Western
 Report
Helpful?
Thank Cynthia L
Canyon, Texas
Reviewed 27 November 2016

This was a DECENT stay. Not exceptional. To be more specific.... I stayed 4 nights. not a single employee here stands out as above and beyond. No one was overly pleasant, if pleasant at all. The bare minimum from any employee is what we received. If you are a Diamond Best Western member, don't expect an upgrade or a bottle...

 Report
Helpful?
2Thank holly h
Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review

I am sorry your stay was not more enjoyable. I was disappointed to hear you say that not any of our employees stood out. I expect much more from my staff. I appreciate your review and will address your concerns. Thanks Bobby Forrest G/M

Fort Worth
Reviewed 19 November 2016 via mobile

It's quiet and comfortable. The king room we stayed in had a unique, pleasing design. The restaraunt was wonderful, and they have a hot breakfast. They are also pet friendly. We will definitely stay there next time we're in Carlsbad.

 Report
Helpful?
Thank txmatn
Whitewater, Colorado
Reviewed 19 November 2016

This hotel had no hot water and would not address the issue, said they couldn't make it hot for safety reasons. Front desk staff was horrible. I stay at many hotels during the year on business and most of them are Best Western, but I will not stay here again.

Review collected in partnership with Best Western
 Report
Helpful?
Thank crabbott
Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review

I have adjusted the temperature on the boilers to a hotter level. You have to be careful and not get the water to hot. I have also spoken with the front desk on the importance of treating all of our guests cordially. Thanks Bobby Forrest G/M

Carlsbad, California
Reviewed 19 November 2016

Very clean, spacious and comfortable rooms. The staff was great. A newly employed young lady ( unfortunately I am unable to remember her name) checks us in, she was uncertain if she properly applied our Best Western Rewards. After check in, she researched and found everything applied correctly and made a point to inform us. Not everyone would have done...

Review collected in partnership with Best Western
 Report
Helpful?
Thank 220joycer

96 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (54)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (20)
Viewed
Bathroom (6)
Viewed
Dining (1)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Dining (8)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (11)
Viewed
View from Room (2)
Viewed
Room/Suite (6)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Carlsbad hotels
5.9 km away
Comfort Suites
Comfort Suites
#2 of 22 in Carlsbad
167 reviews
0.7 km away
Hampton Inn & Suites Carlsbad
1.1 km away
TownePlace Suites Carlsbad
TownePlace Suites Carlsbad
#4 of 22 in Carlsbad
64 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Fairfield Inn & Suites Carlsbad
3.5 km away
La Quinta Inn & Suites Carlsbad
2.8 km away
Candlewood Suites Carlsbad South Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about BEST WESTERN Stevens Inn

Address: 1829 South Canal Street, Carlsbad, NM 88220-6517
Region: United States > New Mexico > Carlsbad
Price Range: ₹ 9,073 - ₹ 9,482 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Stevens Inn 2.5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Cancelon, Travelocity, Orbitz and Hotwire so you can book your BEST WESTERN Stevens Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Stevens Hotel Carlsbad
Carlsbad Best Western
Best Western Carlsbad
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Stevens Inn staff and other travellers.
1 question
Ask a question
California
6 months ago

See all questions (1)

Questions? Get answers from BEST WESTERN Stevens Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Based on the number of its individual buldings, there's no way to address this question.”
 of 5 bubbles N7694SWgarys, 12 Dec 2016 | Read review
“Ask for a room in the back, otherwise you'll be nest to the main highway that runs through the city”
 of 5 bubbles hollyh756, 26 Nov 2016 | Read review
“Great Value!”
 of 5 bubbles jorT4266NA, 3 Aug 2016 | Read review
“They MIGHT tie up a LOT of money on your credit/debit card when you book here...BEWARE.”
 of 5 bubbles 222scotts, 13 Jul 2016 | Read review
“No elevator”
 of 5 bubbles NewyorkUpstate, 28 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay