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Hampton Inn & Suites Carlsbad

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Hampton Inn & Suites Carlsbad
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356 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Carlsbad
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Showing 353: English reviews
El Paso, Texas
Reviewed 29 May 2016 via mobile

We are part of the HHonors and decided to get a room for the night before we went and explorer the caverns the next day. Worst decision ever they were rude to my husban and me because one of my cards didn't have the amount for the stay so I offered to pay twice what the room was worth in...

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Helpful?
Thank Angie M
HamptonCrlsbadNM, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

We care, I care! As General Manager I have never been more mortified with how a guest left feeling so terrible. I accept complete responsibility. During this guest stay I was out of the county & my staff had to make a decision about accepting cash for a stay. I was not available and I had not adequately prepared them...

Reviewed 25 May 2016 via mobile

Hampton Inn Carlsbad - room 320. I stayed here two nights. The rooms are quite nice with comfortable beds. The shower was amazing. The head was super high which is a big plus for me as I am 6 feet tall and normally have to bend to get under the water. The water was also hot so I enjoyed it...

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1Thank jhdct
El Paso, Texas
Reviewed 17 May 2016

It was a fast trip but the stay at the Hampton Inn took away from our stress. Other hotels around the area are expencive but nowhere near as clean as the Hampton. For a few extra buvks you get unmatchable comfort.

Review collected in partnership with Hampton
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Thank juanhL2365PP
Austin, Texas
Reviewed 15 May 2016

We have stayed in dozens of hotels in this price range. This one was exceptional in several ways. The most outstanding thing was how courteous and friendly the staff was including the kitchen, reservation and housekeeping staff. They really went above and beyond to be sure we were happy. The room we stayed in was spotless and the bed and...

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Thank 432eph
Reviewed 14 May 2016 via mobile

We always try and stay at Hampton Inns when we travel and this one in Carlsbad was superb. We splurged a bit for an Executive sweet and were not disappointed. The room was very well appointed with a lot of work space. The room was very quiet and comfortable and the small bar area was a plus. The staff was...

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Thank Thom R
Minnesota
Reviewed 12 May 2016

The staff went out of their way to make our stay pleasant. They were very friendly and made sure we knew about hotel amenities and the surrounding area. Rooms were very clean, comfortable and updated. Good breakfast buffet and a nice big area for the buffet.

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Thank kaym479
Carlsbad, United States
Reviewed 10 May 2016

Upon checkin we could tell we were going to enjoy our stay. The front desk employee was friendly and very helpful with all of our requests. She made the process simple and quick. Our room was clean and comfortable and a delight to return to after a long day of sight-seeing.

Review collected in partnership with Hampton
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Thank Natalie B
Byhalia, Mississippi
Reviewed 8 May 2016

We checked in late afternoon after a trip to the cave. The hotel is only about 25 minutes from the caverns. The smell of warm cookies really perked us up. Renee, the desk clerk, was efficient and friendly. She also steered us to some restaurants nearby. The hotel is immaculately clean and looks brand new. We learned later it is...

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Thank Evelyn C
Albuquerque, United States
Reviewed 2 May 2016

The Hampton in Carlsbad N.M. is the best one I have stayed at in all my years of staying at Hampton Hotel. The hotel looks brand new, its clean, the beds are comfortable, the staff is very friendly and welcoming. They have great complimentary snacks to include popcorn, cookies, lemonade a treat in your room as well as water bottles....

Review collected in partnership with Hampton
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1Thank Becky J
Reviewed 24 April 2016

This was my first experience in this hotel and hotel looks so good when you see from front end its just like a palace.The good part is that they have gym section also.They gave me a good service and rooms are very clean.They know the customers need and staff was very friendly.whenever i travel this way i always stay there...

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Thank sagar1516

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Carlsbad

Address: 120 Esperanza, Carlsbad, NM 88220-6536
Region: United States > New Mexico > Carlsbad
Price Range: ₹ 8,667 - ₹ 16,242 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Carlsbad 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Carlsbad staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Carlsbad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always try to reserve a first floor room; but any room at a Hampton is good!”
 of 5 bubbles 913kenp, 12 Oct 2016 | Read review
“I can't imagine there are any bad rooms”
 of 5 bubbles trishDerwood, 17 Sep 2016 | Read review
“As usual, ask for a room away from lifts to ensure extra peace. We were half-way along the corridor on the 2nd floor and had no problems.”
 of 5 bubbles Fitzsy, 9 Sep 2016 | Read review
“Choose a room in the back for quiet and easy access to loading/unloading car”
 of 5 bubbles lulu31belle, 9 Sep 2016 | Read review
“Top floor away from the noise/ice machine”
 of 5 bubbles 365jfw, 16 Jul 2016 | Read review
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