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Holiday Inn Canyon de Chelly

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865 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Canyon de Chelly
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Showing 696: English reviews
Vacaville, CA
Reviewed 2 July 2013

While on a recent business trip to the area, I stayed at the Holiday in near Canyon de Chelly in Chinle. The premises was OK, a bit older, but nice enough. I had booked a King or Queen room and when I got to my room, the fresh pervasive odor of much cigarette smoke, to which I am allergic, hit...

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Helpful?
Thank Joel C
IHGCare, Guest Relations Manager at Holiday Inn Canyon de Chelly, responded to this review

Dear Joel C, Thank you for taking the time to complete a review on your stay. I am very sorry to hear about the troubles you encountered over the the smell of smoke and over the unsatisfactory service you received from the desk staff. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class...

Phoenix, Arizona
Reviewed 28 June 2013

We just stayed at the Holiday Inn and it was a pleasant surprise. The staff was very pleasant and friendly. Manager Aaron needs to smile and get a personality. Other than him my wife and kids really enjoyed the friendliness of the hotel staff. I spoke with several of the them the morning we left for Monument Valley and they...

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1Thank Familyman94
Vancouver Canada
Reviewed 21 June 2013

I am writing from the lobby of this hotel. I am in Room 125. This room is quite far from the lobby. The wifi signal is too weak to send and receive texts or emails. It doesn't even reach strongly reach the pool, which is much closer than my room. I can't stand when this happens at hotels that advertise...

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Helpful?
Thank MikeyVancouverCanada
IHGCare, Guest Relations Manager at Holiday Inn Canyon de Chelly, responded to this review

Dear MikeyVancouverCanada, Thank you very much for taking the time to write your comments. I understand that being connected to our loved ones when we are away is important and it sounds like we fell below your expectations. I am sorry for any inconvenience you experienced due to the internet connection. While we understand that your stay was not 100%...

Auckland Region, New Zealand
Reviewed 19 June 2013

We had been riding some 4 hours from Albuquerque on our Harley D and were greeted at The Holiday Inn Canyon De Chelley with a no expression, not helpful check in receptionist... The time was 2:15 pm, we were tired...we were told with out apology that check-in isn't until 3 pm and might as well have been invisible!!! We disappointedly...

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1Thank Kiwi girl N
IHGCare, Guest Relations Manager at Holiday Inn Canyon de Chelly, responded to this review

Dear Kiwi girl N, Thank you for your recent stay with us and reviewing our property. I am pleased that you have noticed the cleanliness of our rooms. Our hotel is very proud of its level of service, cleanliness and quality of its product. Most importantly, I am deeply sorry for the unacceptable service you have received from our staff....

Lancing, United Kingdom
Reviewed 18 June 2013

Fabulous stay at here, staff were fantastic, especially the wait staff in the restaurant. Our room was very clean and we had a great view of the outskirts of the Canyon which was only about a mile or so away. The Navajo Fried Bread was one of the highlights of our road trip tasty, fresh and huge. I felt some...

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Helpful?
Thank Tony R
Singapore, Singapore
Reviewed 18 June 2013

First encounter with the hotel reception did not leave me with good impression, as they were not so helpful when I tried to ask if can check in earlier. I do understand that rooms may not be available, but it is just the way the staff response to my queries that made me a little unhappy. In addition, they did...

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Helpful?
Thank joltt
IHGCare, Guest Relations Manager at Holiday Inn Canyon de Chelly, responded to this review

Dear joltt, Thank you for taking the time to complete a review on your stay. Please accept our deepest apologies the overall dissatisfaction you have experienced during your stay. This is definitely not up to our standards and we are constantly working on improving the quality of service provided. Rest assured that your comments will be reviewed by our team...

Mesa, Arizona
Reviewed 13 June 2013

Very comfortable rooms and very good restaurant. The pool water was a little green, but there were some guests swimming!? I wouldn't have gone into the water because of the apparent algae, but it was pretty cool out anyway. I didn't book this hotel for the pool though, I booked it for the convenience to the canyon.

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Helpful?
Thank Steve T
IHGCare, Guest Relations Manager at Holiday Inn Canyon de Chelly, responded to this review

Dear Steve T, Thank you for sharing your experience with us. Also, thank you for pointing out the convenience of our location to Canyon de Chelly. I am also pleased to note that you liked our rooms and the restaurant. However, please accept our sincerest apologies for any inconvenience our pool has caused you. Rest assured that your comments will...

Reviewed 13 June 2013

The spectacular Canyon de Chelly is the primary reason for visiting Chinle. The Holiday Inn provided a comfortable night's stay. The property is well maintained and clean. The restaurant service was very good and the food was reasonable and varied. As others have mentioned, the town itself is not a destination but the canyon is a must see. We were...

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Helpful?
Thank Susan F
Nashville, Tennessee
Reviewed 8 June 2013

Once we got past the young lady at check-in that needs more customer sensitivity training, and the over-crowded parking lot, the room was very nice, as you expect from HI. The lady at check-out was very nice and seemed concerned. View out our window included trash strewn on the hillside. A few minutes spent picking it up could have prevented...

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Thank Chuck W
Reviewed 6 June 2013

My friend and I recently stayed at the Holiday Inn Canyon de Chelly for a quick one night stop. The hotel was more than enough considering the price we paid for it. The area that the hotel is located in may not be the best neighborhood in the world, but hotel grounds provided a sense of security that was good...

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Thank Garlandz

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Holiday Inn Canyon de Chelly hotel in Chinle, Arizona is located at the gateway to the Canyon de Chelly National Monument, the 2nd largest canyon in the United States! Just minutes from the canyon, you can tour the area with one of the local tour guides or you may do a self-guided tour of the canyon look-out points. The canyon has a total of 11 look-out points, all which have views of ancient ruins, petroglyphs, and pictographs. The hotel is a part of the historic Garcia's Trading Post located in the heart of the Navajo Nation Reservation. Enjoy a delicious meal in the Garcia's Restaurant which has a casual southwestern flavor. Or if you would rather enjoy a quiet and private meal, room service is available during regular restaurant hours. In our giftshop you can find beautiful Native American jewelry and southwestern works of art. For your convenience, vehicle tours into the canyon are available at the giftshop. At the end of the day, you can take a stroll through our beautiful courtyard or take a refreshing dip in our heated, outdoor pool(seasonal). ... more   less 

Additional Information about Holiday Inn Canyon de Chelly

Address: Garcia Trading Post, Chinle, AZ 86503
Region: United States > Arizona > Chinle
Price Range: ₹ 5,650 - ₹ 9,462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Canyon de Chelly 3*
Number of rooms: 108
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Also Known As:
Holiday Inn Canyon De Chelly Hotel Chinle
Holiday Inn Chinle
Chinle Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Canyon de Chelly staff and other travellers.
7 questions
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Brighton, England
over a year ago
Phoenix, Arizona
11 months ago
Los Alamos
over a year ago

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Questions? Get answers from Holiday Inn Canyon de Chelly staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All first floor rooms have a patio.”
  • Small patio off standard rooms
 of 5 bubbles Sunsetwoman1, 8 Jan 2017 | Read review
“Ask for a view of the courtyard.”
 of 5 bubbles golfslw, 8 Jan 2017 | Read review
“better arrive at summer season”
 of 5 bubbles heinrich618, 1 Dec 2016 | Read review
“I liked my room on the 2nd floor of the back building. It was quiet and close to the ice machine. Nice rooms. Simple hotel.”
 of 5 bubbles 907jenniferk, 24 Nov 2016 | Read review
“Ask for a room mid-way in the hotel for a more quiet room.”
 of 5 bubbles 694gerin, 21 Oct 2016 | Read review
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