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Walls are bit thin and the noise of fellow travels was apparent all around us, but once we fell asleep it wasn't an issue. Nice bed, fluffy pillows and a good hot shower in the morning. Asked for a room away from the laundry.More
Response from IHGService, Guest Relations Manager at Holiday Inn Canyon de ChellyResponded 27 October 2017
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your feedback. It is nice to know you were satisfied with the bed amenities. However, we sincerely apologize for the inconvenience...More
There aren't too many choices for hotels in Chinle. There were 3 female adults who stayed for one night. The rollaway bed was actually comfortable. It had to be squeezed into the room but we managed without much difficulty. The room was very clean. If...More
When staying in the middle of the desert on an Indian reservation you know you have to lower your expectations. So I did, but was still greatly disappointed.
Check-in was very much in a hurry, not friendly or personal at all. Even when my IHG...More
2 Thank Slo-Lju
Response from IHGService, Guest Relations Manager at Holiday Inn Canyon de ChellyResponded 16 October 2017
Thanks for sharing feedback, it's great to hear from one of our guests. I am sorry to hear that your overall stay with us was not satisfactory. Comments such as yours are important and relayed to the team to help point out areas...More
We have stayed in Holiday Inns all over the country, and this is definitely the worst. The location is good and the bed fairly comfortable. Service is quite poor. If you ask for coffe or silverware in the dining room, or an extra towel from...More
1 Thank Alagria
Response from IHGService, Guest Relations Manager at Holiday Inn Canyon de ChellyResponded 15 October 2017
Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations. I am glad to see the above average rating you've given on location. Despite this, we apologize your dining experience and...More
An average hotel, the room was VERY small for being advertised as able to sleep 5. On arrival I asked for the additional roll-away bed to be delivered and was told it could only be delivered between 8pm and 9pm that night. As it was...More
Response from IHGService, Guest Relations Manager at Holiday Inn Canyon de ChellyResponded 14 October 2017
It is good to hear from one of our valued guests. I am sorry to hear that the room assigned fell below your expectation and you were letdown by the level of service received. IHG sincerely cares about your experience, and I appreciate...More
Response from Sunsetwoman1 | Reviewed this property |
I agree that the Holiday Inn was great in every aspect. Really nice property with rooms around a large grassy area. Room was all you could want with small patio. Very reasonable restaurant that featured a few local... More
I agree that the Holiday Inn was great in every aspect. Really nice property with rooms around a large grassy area. Room was all you could want with small patio. Very reasonable restaurant that featured a few local dishes, such as Navajo frybread and blue corn crusted trout that were nothing special but fine. Gift shop (but not open on weekends.) BW surrounds a parking lot and coffee shop. Guide told us Tbird was older but maybe he has relatives at HI ;) Honestly, we thought it was the most attractive Holiday Inn we've ever stayed at (IHG members) and interesting history (former trading post).