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Kona Kai Resort & Spa, A Noble House Resort

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#79 of 279 Hotels in San Diego
Certificate of Excellence
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Kona Kai Resort & Spa, A Noble House Resort
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416 Reviews from our TripAdvisor Community

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There are newer reviews for Kona Kai Resort & Spa, A Noble House Resort
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Showing 403: English reviews
San Diego, California
Reviewed 17 August 2015

We took a few day staycation here and without any reservation I can say that this is a wonderful family friendly spot away from it all. The resort has everything and is located in a place where you can see the city, see the coastline, see thousands of sail and power boats, but is off the beaten track. Restaurant is...

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Helpful?
2Thank Mal H
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

The joyousness of your review lights us up, and we thank you for such generous words of your experience. We're thrilled that you and your family enjoyed the experience so thoroughly, and we wish you our very best until we're able to welcome you back! Thanks for sharing and for being such valued guests of our Kona Kai Resort!

Las Vegas, Nevada
Reviewed 14 August 2015

Excellent front desk staff of Minjoo, Najee, and emilio. Stayed there for three days and was greeted by a friendly staff that took care of all my questions and suggested great spots around town on where to have a good time in the city

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Thank David B
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

We're excited to have shared this visit with you and to hear the impact our services had on your experience at large. We'd love to host you again and to share even more of this signature hospitality in San Diego travels to come!

Canon City, Colorado
Reviewed 13 August 2015

Taylor at check in was refreshing after a very long day. Our flight was canceled, we were redirected to fly into OC, upon arrival our car rental was not changed properly, then we had to drive two hours to arrive. Our day began early, 3:00 AM, we arrived at the property after 9:00 PM. Today I would say this was...

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Helpful?
Thank jack052015
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

We certainly understand the pangs and frustrations that can come with travel, so we're always happy to greet our guests with an inviting warmth and compassion. We hope this resonated throughout your Kona Kai experience and that we'll have the chance to welcome you back again soon!

Maple Valley, Washington
Reviewed 12 August 2015

My husband and I had our wedding here July 17th and everything was FABULOUS!! I could not have asked for a better setting or helpful staff. Especially Jennifer Hoffman, who was our wedding coordinator - she did such a wonderful job! Right down to helping us out with putting our flowers together the day before - above and beyond the...

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1Thank Tara M
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

Congratulations to you both, and thank you for entrusting us with your special day, Tara. We're thrilled to have helped make it an even more memorable one, and we're excited to welcome you back. Thanks for the recommendation and kind words!

Forest Lake, Minnesota
Reviewed 11 August 2015

We stayed at the Kona Kai Resort and Spa at the recommendation of the MCRD - be aware if you park your car that you will be charged an additional $10 to your stay - that brought our rate to $189 per night we were not informed of this additional cost - if you don't have a car be sure...

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1Thank Beth H
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

Thanks for visiting and sharing, Beth. It's always a pleasure to speak and to share insights of our many onsite offerings, and and we hope to connect again in advance of return travels to the area. We'd love to welcome you back for a truly rivaling return!

The Woodlands, Texas
Reviewed 8 August 2015 via mobile

Our Hotwire booking has thus far proved to be a big mistake. Although I must add the location and views surrounding the hotel are quite beautiful. We booked via Hotwire a 3 person stay for 2 nights. A week before arrival I called to let the front desk know that due to a late flight we would probably arrive around...

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1Thank VScott1008
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

No matter your method of booking, we take great pride in affording each of our guests with an unrivaled hospitality, so it's disheartening to have missed the mark in this case. We apologize for the miscommunication and hope that you'll reach out to our management team so we can better address your concerns. Thank you in advance for your continued...

Pasadena, California
Reviewed 8 August 2015

Waste of money! Bathroom door was on a slider type rail,(like a barn door) loud bang when you open and close it. AC sounded like a helicopter was in the room. We ordered the too expensive smores bonfire kit. No one showed up with the wood for the bonfire as scheduled. I had to go seek them out which meant...

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2Thank Anitawhited
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

We appreciate the feedback and apologize for any inconsistencies in service during your stay. While miscommunications happen, we certainly understand the frustrations this can cause, and we apologize and pledge to do better. We hear your reservations but hope you'll extend us the opportunity to welcome you back and that you'll reach out to the team in return travels to...

California
Reviewed 5 August 2015

My husband had a conference at the hotel so we spent 3 days, 2 nights. It's at the end of Shelter Island in Pt. Loma and the hotel is right on the marina, with a sand beach. Beautiful park and beach to watch sailboats heading out to the mouth of the bay, lots of people walking and running. We brought...

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1Thank Sharkey
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

We're delighted to have welcomed you, and we're especially happy to hear that our pet-friendly policies lent so much added ease and enjoyment to your Kona Kai experience. We certainly know what it's like traveling with our 4-legged family members, and it's a pleasure to welcome and do all we can to ensure you're warmly embraced!

Glendale, Arizona
Reviewed 3 August 2015

Advertised as "private beach access" but that turned out to be a concrete area covered with a thin layer of sand. A few beach chairs but no water access. Had to pack up the family and drive to Mission Bay for ocean swimming.

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2Thank Ann T
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

We appreciate the opportunity to have welcomed you, Ann, and sincerely apologize for any miscommunication regarding the amenities of our marina. We're proud to offer a private sand beach, playground, volleyball court and more, though we understand how these offerings might have missed the mark for your family's needs. We hope the duration of your experience beyond this was an...

Colorado City, Colorado
Reviewed 3 August 2015

We had an early AM flight into SD so we stopped at the hotel and had then hold our luggage. We returned around 5pm 7-26 to check in only to have the hotel staff tell us that are room was not ready yet (Isn't check in at 3?). They told us they would call us when our room was available...

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5Thank cowboy1275
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

Thanks for visiting and for taking the time to reach out with this feedback. We'd like to apologize for the delay in getting you settled post our 4:00 check-in time and for any hinderance this caused to your stay thereafter. We certainly understand the frustrations with malfunctioning room keys, as well as towel shortage during the course of your visit,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Vessel Restaurant + Bar
Vessel Restaurant + Bar
Cuisines: Seafood, American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
At the tip of Shelter Island, the southern California vibe emanates at our beachfront hotel in San Diego. Sun, surf and sea create the tropical essence of our beachfront hotel in San Diego. With a rich history steeped in the beat and bravura of Polynesian and Spanish Colonial, Kona Kai Resort & Spa is a restyled creation of fresh, fun elegance punctuated by casual luxury. Fresh off a $22 million dollar transformation, the updated property features newly renovated bathrooms with glass enclosed showers in every guestroom, revitalized common areas and a luxurious spa, SpaTerre, offering the finest services from all over the world. Perfect for an executive meeting, a surprise getaway or a romantic wedding, Kona Kai Resort & Spa offers the right space for the right occasion. You'll find that space amidst quiet, private beaches, lush tropical gardens, astounding bay and marina views along San Diego's most magnificent stretch of waterfront. Relax poolside while you take in the view of Kona Kai Marina from the Tiki Bar or zip around the San Diego Bay on jet skis and see the city from a new perspective. Kona Kai Resort & Spa is the perfect place to start living. ... more   less 

Additional Information about Kona Kai Resort & Spa, A Noble House Resort

Address: 1551 Shelter Island Dr, San Diego, CA 92106
Region: United States > California > San Diego
Price Range: ₹ 13,887 - ₹ 27,971 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kona Kai Resort & Spa, A Noble House Resort 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Kona Kai Hotel San Diego
Kona Kai Resort San Diego
Hotel Style:
#11 On the Beach Hotel in San Diego
#19 Spa Hotel in San Diego
#29 Luxury Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Kona Kai Resort & Spa, A Noble House Resort staff and other travellers.
27 questions
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Questions? Get answers from Kona Kai Resort & Spa, A Noble House Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not on the marina side or you risk a party on the beach.”
 of 5 bubbles rustynail78, 20 Mar 2017 | Read review
“Take upper floor but there is no elevator”
 of 5 bubbles robsT5689VR, 19 Mar 2017 | Read review
“The marina side offers beautiful views reminiscent of Southern Europe”
 of 5 bubbles tjstroik, 12 Mar 2017 | Read review
“You can choose a marina view or a view of the bay”
 of 5 bubbles LorissSharen, 28 Feb 2017 | Read review
“Take the bay view. The marina side is only for people who want to look at somebody else's expensive boat -- lots of them.”
 of 5 bubbles winst0n4, 22 Feb 2017 | Read review
5 of 5