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Town and Country San Diego

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Town and Country San Diego
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3,528 Reviews from our TripAdvisor Community

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Showing 3,484: English reviews
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El Centro, California
Reviewed yesterday NEW

This was by far the worst hotel I’ve have stayed in. Our room had two huge cockroaches, and when ask to be change to a new room they told us to wait for housekeeping. After waiting 40mins for housekeeping no one showed up. We went down to the front desk had our room changed 3 rooms down. Our second room...

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Helpful?
Thank travler2017
Reviewed 3 days ago NEWvia mobile

This was so disgusting. Will never come back again. I don't think they clean the room. Maybe just the toilet/bathroom with a wet towel. Disgusting disgusting. Also, the parking is 20$ for a day. For your information.

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Helpful?
Thank Tubii
Reuben M, Director of Rooms at Town and Country San Diego, responded to this review

Dear Tubii, Thank you for taking a moment to review your stay with us. I am very sorry to hear of the issues you experienced with us. If you are open to it, I would like to speak to you further about your stay with us. Please contact me at edina@destinationhotels.com Warm regards, Reuben Medina

Reviewed 4 days ago NEW

I am here for a conference and booked a room in the recently renovated rooms close to the meeting location. When I checked in, there were no rooms where I had reserved and was put in a room across the site. I have a bad ankle and will have to walk quite far to get back and forth from sessions....

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Helpful?
Thank Annabelle S
Reuben M, Director of Rooms at Town and Country San Diego, responded to this review

Dear Annabelle S, Thank you for your review and we apologize for not meeting your expectations. Our goal is to provide the best customer service and product in the Mission Valley area. We don’t want guests to leave with a negative experience and it sounds like you did. I would like to speak to more about your room reservation and...

Tucson, Arizona
Reviewed 6 days ago NEW

I was here 3/18-20 and I got a discount on the room through my work. We were put into a corner room w/ a bed hard as a rock, Lime on the shower head, carpet felt crispy like it was shampooed and not dried properly, light switch was broken, paint was cracked all around the door, Questionable stains around the...

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Helpful?
Thank sesuttle76
Reuben M, Director of Rooms at Town and Country San Diego, responded to this review

Dear sesuttle76, We thank you for your review and we apologize we did not meet up to your expectations. We certainly strive to offer the best service, so we will ensure to take your feedback very seriously and improve our guest experience. We are slated for a major renovation and are excited to see the change in quality it will...

Omaha, Nebraska
Reviewed 1 week ago

Accompanied my wife to a conference and stayed a couple of extra days since we've never been to San Diego. Check-in was quick, and they offered to drive us to our room but we decided to walk. The grounds are huge and a bit confusing at first, but they are beautiful and well maintained. We asked to be put in...

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Helpful?
Thank TravelWalking
Reuben M, Director of Rooms at Town and Country San Diego, responded to this review

Dear TravelWalking, Thank you for taking the time to tell us about your stay! We are pleased to hear that you enjoyed the Hotel and the time you spent with us. Thank you for choosing our Hotel for your stay and we welcome your speedy return! Warm regards, Reuben Medina

San Juan, Puerto Rico
Reviewed 1 week ago via mobile

After planning a last minute trip to SF for the Worlds Baseball Classic games, looked for a reasonably priced hotel near town and stadium. Most hotel availability was booked or many high priced hotels. Town and Country not only offered a great deal for 3 nights, the check in was smoothly, room was CLEAN and modern decor. Spacious room and...

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Helpful?
Thank Noelia P
Reuben M, Director of Rooms at Town and Country San Diego, responded to this review

Dear Noella P - Thank you for taking the time to tell us about your stay! We are pleased to hear that you enjoyed the Hotel. Thank you for choosing the Town and Country and we welcome your speedy return! Warm regards, Reuben Medina

Cincinnati, Ohio
Reviewed 1 week ago

I stayed here for a conference a few weeks ago and had a "garden" room. I paid the same price as those who stayed in the recently remodeled tower, and they had Keurigs in their rooms, fresh modern decor, a refrigerator, and a nice, large room. My room had stained carpet, a faucet on the sink that didn't totally work,...

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Helpful?
Thank BethTK
Reuben M, Director of Rooms at Town and Country San Diego, responded to this review

Thank you for this feedback of your recent stay. I am very sorry to hear of the issues you experienced with us. I hope if your group does return again in the future to San Diego, you will give us the opportunity to take care of you. Please let us know besides the room direction if there is anything else...

Atlanta, Georgia
Reviewed 1 week ago

Stayed here for a conference in March 2017. At check-in, employee greeted us with snacks and lemon water. The bellhop took us and our luggage to the room. Our room was small, but we were on the first floor, and the pool was right outside our door. This is a big place. The concierge (Jill) was very helpful. In fact,...

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Helpful?
Thank Tennbybirth
Reuben M, Director of Rooms at Town and Country San Diego, responded to this review

Dear Tennbybirth, Thank you for your wonderful review and for mentioning our excellent staff. Our team takes great pride in their service and your experience so I will ensure to thank our team! Thank you for choosing the Town and Country for your stay and we welcome your speedy return! Warm regards, Reuben Medina

Phoenix, Arizona
Reviewed 1 week ago

maintenance issues with the room... - holes in the wall by the sink where something had previously been hung - hand towel hook was loose, coming out of wall - toilet paper holder was loose - carpet shredding and pulling up at bathroom threshold (tack strip partly exposed) - hard water deposits on shower head - bath tub filler pulling...

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Helpful?
Thank headandhelp
Reuben M, Director of Rooms at Town and Country San Diego, responded to this review

Dear headandhelp, We thank you for your review and we apologize we did not meet up to your expectations. We are slated for a major renovation and are excited to see the change in quality it will bring to our guests. We don’t want guests leaving property with such a negative experience as it sounds like you had. If you...

Laytonsville, Maryland
Reviewed 1 week ago

Newly renovated rooms, contemporary furnishings. Short walk to Fashion Mall, trains and buses. The bar restaurant Charlie's was very average. Suggest you go off property to nearby restaurants.. All staff exceptionally helpful.

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Helpful?
Thank jpchaplin
Reuben M, Director of Rooms at Town and Country San Diego, responded to this review

Dear jpchaplin - Thank you so much for sharing your great experience. We always strive for meeting our travelers’ needs for business or pleasure. We look forward to your return soon. Regards, Reuben Medina

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Located in Mission Valley and the heart of San Diego. Convenient, central location provides easy access to all of the city's sites & attractions. 6 miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, the bays & beaches. On property you will find expansive grounds in addition to a spa, fitness center, 3 pools, and 3 restaurants. Adjacent to a trolley stop, Fashion Valley Shopping & golf. ... more   less 

Additional Information about Town and Country San Diego

Address: 500 Hotel Cir N, San Diego, CA 92108-3005
Region: United States > California > San Diego
Price Range: ₹ 9,713 - ₹ 16,493 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Town and Country San Diego 3.5*
Number of rooms: 900
Reservation Options:
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Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego
Hotel Style:
#30 Spa Hotel in San Diego
#34 Romantic Hotel in San Diego
#69 Family Hotel in San Diego
#77 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Town and Country San Diego staff and other travellers.
13 questions
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Green Bay, Wisconsin
1 month ago
Los Angeles, California
over a year ago
Saint Paul, Minnesota
29 days ago
7 months ago

See all questions (13)

Questions? Get answers from Town and Country San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste your time.”
 of 5 bubbles travler2017, 28 Mar 2017 | Read review
“Go somewhere else”
 of 5 bubbles sesuttle76, 23 Mar 2017 | Read review
“High rise building Room 802”
 of 5 bubbles jpchaplin, 19 Mar 2017 | Read review
“The tower rooms were updated and had a nice view of the grounds and the hills beyond.”
 of 5 bubbles montmom, 15 Mar 2017 | Read review
“I recommend a top floor in the Tower building, very quiet.”
 of 5 bubbles marybazigos, 14 Mar 2017 | Read review
5 of 5