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Town and Country Resort

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500 Hotel Cir N, San Diego, CA 92108-3005
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
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US$ 256
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Free cancellation until 24/02/22
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Official Site
US$ 215
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Expedia.comUS$ 236
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (808)
Room & Suite (264)
Pool & Beach (56)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 01/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Town and Country Resort
Updated 01/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#175 of 295 hotels in San Diego
Located in Mission Valley and the heart of San Diego. Convenient, central location provides easy access to all of the city's sites and attractions. Six miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, the bays & beaches. On property you will find expansive grounds in addition to a fitness center and restaurant. Adjacent to a trolley stop, Fashion Valley Shopping & golf.
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Location

Full view
58Somewhat walkable
Grade: 58 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
500 Hotel Cir N, San Diego, CA 92108-3005
Getting there
San Diego Intl Airport4 kmSee all flights
Rodriguez Airport31 kmSee all flights
See all nearby hotels
4145Reviews32Q+A100Room tips
Traveller rating
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Popular mentions
Desiree D wrote a review 13 Sep
1 contribution
I just left from a 3 night, 4 day stay at the Town and Country “resort” and from the beginning things were a disaster. I was at the resort with a very large group for a conference and it was CLEAR the establishment was not up for the challenge of this many guests. The first issue occurred before arrival when we received an email confirmation with a new confirmation number different from our original and a different room type. We assumed it was an upgrade based on photos and didn’t think much of it. When we arrived, however, we did not have the same room type we booked. We were a group of 4 now with 1 king bed. When we went tried to call customer service no one answered. We made the LONG trek back to the lobby and they told us they did not have ANY suites with 2 beds available. The solution was to bring us a rollaway. How is this acceptable when we traveled ACROSS THE COUNTRY? We finally at least got a room on the correct floor and a meager room rate adjustment. However, the room we were put in had a major A/C issue. I called guest services the next day when my room was at 78 degrees and was told someone would be there soon. 2 hours later no one had arrived. I finally received a call from maintenance telling me to turn the thermostat to 50. This did nothing. The next day I still had a room that was horribly warm and went to guest services in person. They assured me someone would be there immediately. I left the hotel and returned SEVERAL HOURS LATER and still no one had come to fix the issue. When I spoke to a manager at that point someone did go in, but it made only a minor difference…the thermostat at checkout was at 55 and room was at 71. In addition to the room issue. Restaurants in the “resort” were a hot mess. We waited 2 hours at the Lapper for daiquiris and chips and salsa—$16 daiquiri and $11 chips and they messed up the daiquiris TWICE (no alcohol first time, then tried to bring out a shot to just mix in the virgin drink). One girl at the table never received her drink. The Market, their grab and go option, is suppose to open at 7:00 and opened late the day I tried to go in person. It was GROSSLY understaffed for the rush. The next day I ordered it as room service at 5:30 to be delivered between 7-7:15. At 8:30 we had a session and had to leave. We intercepted the food on a cart traveling toward the tower rooms and food was there, but she didn’t have our drinks. I had to go to Market to get them. Instead of getting those made ASAP, our drinks were put at end of Line. Finally, maid service. It doesn’t exist. We never had anyone come to clean our room…but what’s more, we were missing soap and wash clothes in our room. We called to get wash clothes one morning and were told “maid service doesn’t open until 7:00” we didn’t get out wash clothes until 8:30–after we had showered and needed to leave. The last thing I will bring up is how ridiculous it is laid out! There are steps to all the buildings for you to lug your suitcases up! Modern conveniences are just not to be found—soap, shampoo, conditioner? Forget it! Nothing about this feels like a resort except the exorbitant prices.
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Date of stay: September 2021Trip type: Travelled on business
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Response from Reuben Medina, Owner at Town and Country Resort
Responded 3 days ago
Dear DDaugherty81, Thank you for taking the time to leave this very detailed review of your recent stay with us. We strive to provide an exceptional experience for all our guests and we sincerely apologize for the issues you encountered. The stay you are describing is not the type of stay that we want any of our guests to have. Please feel free to email me at rmedina@towncountry.com if you would like to discuss this further. Again, thank you for sharing these comments as they will help us improve our service for future guests, which we hope will include you. Sincerely, Reuben Medina Director of Operations
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Jessica H wrote a review 7 Sep
San Diego, California2 contributions
This place has amazing pools, bars, and a huge slide kids and adults can love. Newly renovated common areas and sleeping quarters. Reasonable rates. Family friendly with a 1 foot kiddie pool, a 3 and a half foot pool, nice size jacuzzi, and fun slides for both kids and adults. While it is family friendly, there is a chic restaurant and two bars for adult and fun kid's drinks. A MRKT is available for small bites and in-room essentials. The property is still doing works in progress and I can't wait to see what's to come. Food and bev manager is friendly and open minded to local ideas. Great moves are happening here. This is a hotel to watch and attend!
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Date of stay: September 2021
Location
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Response from Reuben Medina, Owner at Town and Country Resort
Responded 1 week ago
Dear sandiegojess2121, It was our pleasure to have you with us here at the Town and Country Resort. Thank you for taking time out of your day to leave this glowing review. We are thrilled that you enjoyed so much of your stay, especially the amazing pools, bars, 4-story waterslide, chic ARLO restaurant, MRKT and friendly bev manager. Please come visit us again soon. We look forward to your next visit. Warmest regards, Reuben Medina Director of Operations
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M K wrote a review 7 Sep
1 contribution
We had a great time, with our baseball family. Such a great hotel and making exceptions for our team and late check outs to enjoy the water slide. The kids enjoyed everything especially the volley ball courts and hanging out and getting to run around. Love all the fire pits and being able to hang out and eat there.
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Reuben Medina, Owner at Town and Country Resort
Responded 1 week ago
Dear V6342AAmk, It was our pleasure to have you and your baseball family stay with us at the Town and Country Resort in San Diego. We are glad that you had an excellent time and especially enjoyed the late check out, waterslide, volleyball courts and firepits. We look forward to welcoming you back again soon. Warm regards, Reuben Medina Director of Operations
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Candy H wrote a review 3 Sep
1 contribution
Our stay was great. The Hotel was beautiful & clean. Nice restaurants didn’t have to leave to go get food. Great atmosphere! 5 star for sure! Will recommend to family & friends! Check- in process was fast and easy and checkout as well.
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Date of stay: September 2021Trip type: Travelled with family
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Response from Reuben Medina, Owner at Town and Country Resort
Responded 1 week ago
Dear 370candyh, It was our pleasure to have you with us recently for your 5-star stay at the Town and Country Resort in San Diego. We appreciate you sharing that your stay was great; the hotel was beautiful and clean with a great atmosphere; the check-in/check-out process was fast and easy; and that you will recommend us to family and friends. Thank you so much for taking the time to leave your review and for choosing to stay with us. We hope we get the opportunity to welcome you back again soon! With gratitude, Reuben Medina Director of Operations
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Ken J wrote a review 1 Sep
1 contribution
This is the perfect hotel for a weekend getaway in San Diego. I had a great experience with the Town & Resort Hotel. I am pretty sure Jose, he is a one of best front desk staff, he was extremely efficient, pleasant and helpful. He went over and beyond to help make our stay enjoyable. Thankk you, Jose. Also, Rea, Carl and Chris, thank you for your help to check out smoothly.
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Date of stay: August 2021
Value
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Response from Reuben Medina, Owner at Town and Country Resort
Responded 2 weeks ago
Dear Q9695YVkenj, Greetings from the Town and Country Resort in San Diego! Thank you for taking the time to write this review of your excellent family stay with us. We are delighted to hear that you had a great experience and that we are the perfect hotel for a weekend getaway in San Diego. We greatly appreciate you sharing the wonderful compliments of our staff, most especially Jose. We will be sure to pass along your kind words to all of them. We look forward to your next visit, which we hope will be soon. My thanks, Reuben Medina Director of Operations
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LOCATION
United StatesCaliforniaSan DiegoMission Valley / Hotel Circle
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Frequently Asked Questions about Town and Country Resort
Which popular attractions are close to Town and Country Resort?
Nearby attractions include Fashion Valley (0.7 km), AMC Fashion Valley 18 (0.7 km), and Brady's (0.8 km).
What are some of the property amenities at Town and Country Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Town and Country Resort?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Town and Country Resort?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Town and Country Resort?
Yes, parking is available to guests.
What are some restaurants close to Town and Country Resort?
Conveniently located restaurants include True Food Kitchen, The Waffle Spot, and The Cheesecake Factory.
Are there opportunities to exercise at Town and Country Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are pets allowed at Town and Country Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Town and Country Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Town and Country Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Town and Country Resort?
Many travellers enjoy visiting Mormon Battalion Historic Site (2.5 km), Whaley House Museum (2.6 km), and Gaslamp Museum at the Davis-Horton House (5.7 km).