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Four Points by Sheraton San Diego

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Four Points by Sheraton San Diego
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551 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton San Diego
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Showing 520: English reviews
United States
Reviewed 16 November 2014

Pros: 1. Good location and a pretty property from the outside. Cons: 1. First impression upon arrival -- No lights in the parking lot. It was pitch dark, and I had to use the flashlight in my phone to navigate my way through the lot, from getting my luggage to watching my step. This was how it was for the...

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Helpful?
1Thank inavigator
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Diego, responded to this review

Thank you for taking the time to share your concerns. We sincerely apologize and regret to hear that your experience did not compare to the value that you can and should expect from Four Points. Your comments are being reviewed in our next team meeting so we can ensure everyone on the Four Points San Diego team is providing our...

New Brunswick
Reviewed 3 November 2014

Stayed at the Sheraton for one night. It was ok however I would not return. The room was ok and clean however it was in serious need of an update. Wall paper was lifted in spots, a broken drawer on the dresser, the room was tired and dated looking. The free wifi is absolutely frustrating as it kept dropping. The...

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Helpful?
Thank luv2travel018
Wasilla, Alaska
Reviewed 1 November 2014

I am on day 2 of a 10 day stay here in San Diego. So far, this hotel has exceeded my expectations. Refrigerator, big screen tv, microwave, hair dryer, happy and friendly front desk folks, good coffee in the lobby, all the things needed for a great stay. Room is clean and well stocked with supplies, but I did go...

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1Thank aokinak
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Diego, responded to this review

Thank you for your review. We hope that you enjoyed your 10 day stay with us, I know that our staff appreciated having you! We hope that you choose us again during your next trip to the area. Happy travels!

Pacifica, California
Reviewed 23 October 2014

There was one front desk person when we arrived at 5:15pm on a Monday. The check-in line had 15 or so folks awaiting service. So, we stood in line about 15 minutes. Our room was, at best, generic and plain. Two double beds and one 12 ounce comp water bottle was there to share. The cocktail lounge and barkeep were...

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3Thank Frank_Wentraveler
Downey, California
Reviewed 16 October 2014

Hotel was unattractive and unfriendly, it looked like a zombie apocalypse had occurred. Staff were nice but not helpful, especially when the complimentary internet was not working. Only full-size beds in shared rooms. Maintenance was called for on the air conditioner that made a horrible rattling noise but never showed up so we had to turn off the A/C all...

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Helpful?
1Thank Becky M
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Diego, responded to this review

Thank you for taking the time to provide us with your feedback. We sincerely apologize for the inconveniences you encountered during your recent stay with us. Your comments regarding our free Internet access and the air conditioning unit in your guest room have been addressed and properly handled so that they will no longer have a negative impact on future...

California
Reviewed 9 October 2014

After booking (though Priceline) then reading some reviews I wasn't sure about the hotel! It is old, but the room was very clean! Only problem was one morning taking my shower after my husband I didn't have hot water but it was a Sunday and I think everyone was getting ready to check out, because the next morning was fine!...

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Helpful?
Thank JonnyjCalifornia
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Diego, responded to this review

Thank you for your review. We are happy to hear that you enjoyed your time with us - we loved having you. Go Chargers!

Sacramento
Reviewed 6 October 2014

We had to go to San Diego for a business function, and this hotel was recommended to us. So we looked it up, the pics looked nice, and the rates were reasonable. Got there, were greeted by a cheerful desk person and urged to take advantage of their free breakfast. The room was spacious, with a large flatscreen TV, and...

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Helpful?
2Thank conradb212
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Diego, responded to this review

Thank you for taking the time to provide us with a review. We sincerely apologize for the inconveniences you experienced during your recent stay with us. Your comments regarding the black stains in your guest room have been addressed so that these issues will no longer negatively impact future guest stays. We also regret to hear of the confusion you...

Texas
Reviewed 29 September 2014

I read the reviews before staying here but the pros outweighed the cons. DO NOT STAY HERE UNLESS YOU WANT TO FEEL LIKE YOU'RE IN DEPRESSION Home! This hotel had no hot water the Televisions in the rooms look like the hooked it up from the street. The front desk clerks are AMAXING, AMAZING AMAZING if you are looking for...

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Helpful?
1Thank patty l
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Diego, responded to this review

Thank you for taking the time to provide us with your review. We regret to hear of your disappointing experience during your recent stay with us. We understand your frustrations and assure you that issues with the hot water and television in your guest room have been immediately addressed so that they will no longer negatively impact our guest’s experience....

Burbank, California
Reviewed 26 September 2014 via mobile

No big complaints, just average, but staffed by nice people. My room had a plumbing issue; the shower control was broken so I was unable to get a hot shower. I moved to another room which was fine. Decent bar and restaurant. I wouldn't try to stay here again but I wouldn't refuse.

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Thank Robert C
Arizona
Reviewed 16 September 2014 via mobile

This hotel has easy access to Highway 805, is reasonably priced, & my room was clean & comfortable:) One elevator was not working & the serving staff in the restaurant was rude+the food was not good. If you are looking for a luxury resort property this is not IT but it does provide a comfortable stay+ the Green Option!

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Thank upupandaway3

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton San Diego. We're here to make your stay fun, friendly, and comfy. Located near many corporate offices & major attractions. ... more   less 

Additional Information about Four Points by Sheraton San Diego

Address: 8110 Aero Dr, San Diego, CA 92123-1715
Region: United States > California > San Diego
Price Range: ₹ 6,414 - ₹ 13,087 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Diego 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Four Points By Sheraton San Diego Hotel San Diego
4 Points By Sheraton San Diego
San Diego Four Points
San Diego Sheraton
Four Points San Diego
Sheraton San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Diego staff and other travellers.
9 questions
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Akumal, Mexico
County Dublin, Ireland
8 months ago
County Dublin, Ireland
Sacramento, California
Fallbrook, California
11 months ago

See all questions (9)

Questions? Get answers from Four Points by Sheraton San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor room by pools is the best”
111cw, 12 Apr 2017 | Read review
“Do not stay here to golf. The course is not maintained.”
joeinazyes, 8 Apr 2017 | Read review
“Middle of the hallway 2nd or 3rd floor on B or C wing. NOT facing the Hot Tub.”
438frederickp, 9 Mar 2017 | Read review
“Does not provide free breakfast but internet access is free!”
babylovenc, 8 Feb 2017 | Read review
“The rooms have bugs, check the drawers”
786kayk, 3 Oct 2016 | Read review
5 of 5