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Four Points by Sheraton San Diego

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Four Points by Sheraton San Diego
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543 Reviews from our TripAdvisor Community

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Showing 513: English reviews
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Holly Lake Ranch, Tx.
Reviewed 2 weeks ago

What more could you ask for? The shuttle drivers Luis, Ricky, and Ed were so nice and helpful. They provided transportation to and from airport and the zoo for me and my grandchildren. The front desk was very helpful as well. I always felt as they were interested in my wellbeing. The room was spacious and comfortable with fridge and...

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Helpful?
Thank Donna R
Miami Beach, Florida, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 9 September 2016 via mobile

In town for a conference, the conference is at the town & country hotel but when I saw all of the horrible reviews from that hotel we booked it here and are so glad that we did, it's clean and spacious. The price was so low that I expected it to be a very bad stay but am extremely impressed....

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Thank Tommy M
About Hotel's Favourite Review
James O, Manager at Four Points by Sheraton San Diego, responded to this review

Thank you Tommy for the 5 hoots review! We are committed to providing our guests a comfortable stay and your commendation is very much appreciated. We look forward to seeing you again!

Riverside, California
Reviewed 3 weeks ago

Albeit the physical Hotel needs and is going through an upgrade, the staff treat you like a person and are 1st Class. From the "Two" Michaels at the Front Desk always remembering your name a greeting you upon arrival, to Oscar the Bartender and his creative drinks and dishes. This is a VERY, VERY, VERY quiet Hotel located off the...

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Helpful?
Thank 438frederickp
Bellevue, WA
Reviewed 3 weeks ago

I stayed here for a convention that was at the hotel. The hotel itself is in a pretty convenient area, close to freeways and easy access to various tourist spots. The rooms were clean and the bed was great. Very limited TV service and no safe in the room. Did not like that at all. Still have the under window...

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Helpful?
Thank Jean O
Management response:

Dear Jean O., Thank you for your feedback of our property in regards to your recent stay with us. Unfortunately we have fallen short of your expectations and we would like to sincerely apologize for our short comings. I have reported your incident with the housekeeping and A/C to the appropriate department head to make sure that this type of...

Southern California
Reviewed 3 weeks ago

Older property feels like a conference center. The rooms are on each side of very wide hallways, so it seems like you're in an abandoned hotel. At least that made it quiet. Below window A/C, but it worked well and was quiet. There's a restaurant in the hotel, but I only saw one person at dinner time and only a...

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Helpful?
Thank anneg6226
Management response:

Thank you Anneg6226 for taking the time to share your feedback of your stay here at the Four Points by Sheraton San Diego. I am happy to hear that you enjoyed your breakfast at our restaurant during your stay. The hotel does have safes available at our Front Desk for guests to utilize during their stay and we would have...

San Jose, California
Reviewed 4 weeks ago via mobile

Picked this hotel because it was close to the event we were attending. The rooms definitely need to be upgraded and the walls are thin. You can hear doors slamming and people talking that are going down the hall. Our bathroom had hair left from either the cleaners or previous patrons. There was mold growing on the ceiling as the...

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1Thank Lisa T
Management response:

Thank you Lisa for taking the time to share your experiences. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. I am happy to hear that our...

Indiana
Reviewed 4 weeks ago

Overall a good value and for the price expectations were met. The hotel does need to be updated, staff was slow to fix a running toilet. Hotel restaurant was adequate but for the price less than expected. Parking was a joke.. no reason to charge for it based on the location... just the hotel making a buck.

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Helpful?
Thank Drew_H1983
Management response:

Thank you Drew for sharing your feedback from your recent stay at our hotel. I am glad that the hotel satisfied your expectations in regards to price and value. We hope to see you the next time your travels bring you to San Diego.

Reviewed 4 weeks ago

I used to stay at this hotel all the time because the prices were very reasonable and location was convenient. But recently, it really changed my mind about staying at this hotel again. I stayed for 4 nights. The property is huge with plenty of parking all around the hotel. When I checked in, they told me they charge for...

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Helpful?
Thank MARC T
Management response:

Thank you Marc T for taking the time to share your experiences in regards to your recent stay at the Four Points by Sheraton San Diego. As we take all guest feedback very seriously, the executive team of the hotel is discussing the areas that we have fallen short of providing a positive memorable experience and are working to ensure...

Seattle, Washington
Reviewed 22 February 2017

Arrived to find the room very worn out, cracked tiles in the washroom, dirty carpet and TV with very poor reception, and not a SPG bed or bedding (low budget to say the least). But the one big (huge problem) is I got up twice at night to some type of noise, well I soon found the sink backing up...

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Helpful?
Thank jayknowns
Management response:

Thank you Jayknows for taking the time to share your experiences in regards to your recent stay here at the Four Points by Sheraton San Diego. I would like to apologize on behalf of the hotel that your stay was not up to your or our standards. If you could please contact me at your earliest convenience to discuss the...

Fayetteville
Reviewed 9 February 2017

This was my first time at this hotel and with this particular chain. The lobby entrance is welcoming and the customer service is excellent!! Everyone was incredibly friendly, helpful, and efficient with information. There's a free shuttle bus but it only provides airport transportation so this is something to keep in mind if you didn't travel with a car. There's...

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Helpful?
Thank babylovenc
Management response:

Thank you Babylovenc for taking the time to complete a survey about your recent stay with us. We are happy to hear that you have enjoyed your stay as well as the service that was provided to you. I am happy to announce that the hotel is scheduled to undergo renovations of our guest rooms to help improve the decor....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton San Diego. We're here to make your stay fun, friendly, and comfy. Located near many corporate offices & major attractions. ... more   less 

Additional Information about Four Points by Sheraton San Diego

Address: 8110 Aero Dr, San Diego, CA 92123-1715
Region: United States > California > San Diego
Price Range: ₹ 7,100 - ₹ 13,028 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Diego 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Four Points By Sheraton San Diego Hotel San Diego
4 Points By Sheraton San Diego
San Diego Four Points
San Diego Sheraton
Four Points San Diego
Sheraton San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Diego staff and other travellers.
9 questions
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Akumal, Mexico
County Dublin, Ireland
7 months ago
County Dublin, Ireland
Sacramento, California
Fallbrook, California
10 months ago

See all questions (9)

Questions? Get answers from Four Points by Sheraton San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Middle of the hallway 2nd or 3rd floor on B or C wing. NOT facing the Hot Tub.”
 of 5 bubbles 438frederickp, 9 Mar 2017 | Read review
“Does not provide free breakfast but internet access is free!”
 of 5 bubbles babylovenc, 8 Feb 2017 | Read review
“The rooms have bugs, check the drawers”
 of 5 bubbles 786kayk, 3 Oct 2016 | Read review
“Sing A probably gets the noise from the pool and the nightclub, so maybe not there.”
 of 5 bubbles jenniferwR5849ZK, 9 Aug 2016 | Read review
“Stay away from anything near the lobby, esp on Saturday nights.”
 of 5 bubbles scottwX8151JG, 2 Aug 2016 | Read review
5 of 5