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Holiday Inn Express San Diego N - Rancho Bernardo

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#173 of 279 Hotels in San Diego
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Holiday Inn Express San Diego N - Rancho Bernardo
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164 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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North Chelmsford, Massachusetts
Reviewed 4 weeks ago

I've stayed here twice in six month. First time, my rental car got scratched by another car in front of the lobby and the person left without notice. Second time I got upgraded to the mini suite on the third floor, great. Then the problems in the morning, the water pressure was so low in the morning, the water stopped...

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Helpful?
Thank Rui W
IHGService, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Hi Rui W, Thanks for sharing feedback, comments from repeat guests like you are important. Although I am pleased to know that an upgrade was provided during your recent stay and see your satisfactory ratings for sleep quality and the staff's level of service, I regret to learn that you had encountered previous issues at our location and that you...

Chicago, Illinois
Reviewed 18 January 2017

the service was great, people and staff was very nice and helpful. breakfast was delicious. pool area was good and it was heated , which is good since the weather was a little chill. but the rooms were not updated , it was clean but it looks old , with very long hallway to get to some of the rooms...

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Helpful?
1Thank eman a
IHGService, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear eman a, Thank you for staying with us and for leaving a short review. I am happy that you found our staff very commendable and that you enjoyed the breakfast. It is always motivating on our end to receive positive feedback from our valued guests like you. On the other hand, I understand that your stay was not 100%...

Wyoming
Reviewed 17 January 2017

We were looking for a reasonably proced hotel in a convenient location for the San Diego Zoo and the Safari Park. This is quite close to the Safari Park and just off of the route between it and the zoo. It was clean, well maintained, and reasonably quiet. When we called for more towels they arrived in mere minutes. The...

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Helpful?
Thank Charles M
HazelGuison, Sales Coordinator at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Hi Charles M., Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that our accommodations were what you were looking for. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again if you're ever in the San Diego...

San Francisco, California
Reviewed 31 December 2016 via mobile

Nice place to stay. Other reviewers commented on lack of parking space. However, I found parking space to be plentiful. Just need to look at 2nd level of parking next to gas station and Phil BBQ. Hotel room was fine and overall facility is nice for the price. Friendly front desk staff. Only drawback was that the hotel room curtains...

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Helpful?
1Thank JPBayArea2016
HazelGuison, Guest Service Representative at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Hi JPBayArea2016, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that your experience with our front desk staff and parking availability were a positive one. As for the hotel room curtains issue that you experienced during your stay, we do apologize for the inconvenience and we will...

Maui, Hawaii
Reviewed 29 November 2016 via mobile

We come to this hotel because we feel it is consistent in quality service, lodging and breakfast. This weekend was A Kid Soccer Fest, and quite crowded. Still the staff did not seem harried or out of sorts. Desk staff Evelyn and MaryLou were so pleasant at our departure, we felt we would be a little missed. They were so...

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Helpful?
1Thank MarshallGulch
HazelGuison, Guest Services Representative at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Hi MarshallGulch, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and we truly strive to ensure that all of our guests' experiences here are a positive one. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon and...

Dayton, OH
Reviewed 15 November 2016

A weekend stay at HI Express RB Room # 379. On Sat 8:10 AM into the shower and no Hot water pressure. Called front desk and they advised to wait 15 minutes. After 15 minutes the water was a trickle – so no shower. Contacted the Asst. Mgr. Saturday afternoon and here is the response - “My sincere apologies for...

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Helpful?
2Thank Dayton_OHJohn
IHGService, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Dayton_OHJohn, Thank you for being our guest and for taking the time to share your experience. We rely on guest feedback as this will allow us to improve wherever possible. Our hotel is committed to providing our guests with the highest quality services and facilities and we are truly sorry about your shower experience that prevented you from having...

Orange, Australia
Reviewed 29 October 2016

We stayed for six nights, the staff were very helpful and friendly quickly dealing with any requests, the property was well maintained and tidy. We left a classic car in the car park for a day and night while we went to LA and felt comfortable doing so. We would certainly stay there again.

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Helpful?
Thank Ross P
HazelGuison, Guest Service Representative at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Hi Ross P, Thank you so much for your review of our hotel. I am very pleased to hear you enjoyed your stay with us. It looks like you had a wonderful experienced based on this review and it really brings a smile to all of our faces here at our hotel to be able to serve you well. It's...

Davis, California
Reviewed 27 October 2016

Wonderful staff who are quick to respond. The Hostess in the breakfast room was enthusiastic and provided quick refills. BBQ Restaurant nearby makes for a comfortable walk without dealing with traffic.

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Helpful?
1Thank pk554
HazelGuison, Guest Service Representative at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Hi pk554, Thank you so much for your review of our hotel. I am very pleased to hear you enjoyed your stay with us. It looks like you had a wonderful experienced based on this review and it really brings a smile to all of our faces here at our hotel to be able to serve you well. It's something...

California
Reviewed 10 October 2016

Stayed for two nights in October 2016. The outside appearance of the hotel and outdated hallways and carpeting made me a little nervous; however, the room interiors were modern, clean and comfortable. The front desk staff were friendly and courteous. The free breakfast was up to par with the Holiday Inn Express standards. I appreciated the Keurig coffeemaker in the...

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Helpful?
2Thank Juls205
Fortaleza, CE
Reviewed 20 September 2016

Stayed here for 1 very short night recently. The hotel is located a little of the highway but is easy to find. Had a late arrival but service at checkin was very good. The hotel extends to the back and is 2 levels high. If you are in a higher number you might have to walk a little but parking...

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Helpful?
Thank AvdV80
HazelGuison, Guest Service Representative at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Hi AvdV80, Thank you so much for your valuable and detailed review of our hotel. I am pleased to hear you enjoyed your stay with us overall. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon and take care! Sincerely, Chelsea C. Guest Service Representative

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn San Diego-Rancho Bernardo is nestled in a beautiful valley surrounded by majestic hills, and is recognized for its golf courses and wineries.Rooms available for local tournaments: San Diego Open, NJB Tournament, PQ Premier, Triple Crown, & Hotspurs.The hotel offers many amenities for the business and vacation traveler at affordable prices. Our exclusively designed rooms and facilities include a host of functional features: convenient location, spacious and business-friendly guest rooms, free wireless high-speed Internet, complimentary hotel shuttle to offices within 5 miles Mon-Fri, complimentary business center services, full service Elephant Bar & Restaurant and Lounge, room service, hot breakfast buffet daily, complimentary parking, complimentary fitness center, same day valet/laundry service, outdoor heated pool and spa, in room coffee makers, two-line phones, large work stations, refrigerators and microwaves in all rooms. We are the closest full service hotel to the San Diego Wild Animal Park in the area. Local companies include: Hewlett-Packard, Sony, General Atomics, Lockheed Martin, SAIC, Northrop Grumman, Raytheon, NCR, BAE Systems, Pulse Engineering, Masco, Caterpillar/Hawthorne Machinery, Laserink, Cymer, Kodak, Zarlink Semiconductors, & Sumitomo Electric Inc. ... more   less 

Additional Information about Holiday Inn Express San Diego N - Rancho Bernardo

Address: 17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
Region: United States > California > San Diego
Price Range: ₹ 7,974 - ₹ 13,791 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Diego N - Rancho Bernardo 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Holiday Inn San Diego-Rancho Bernardo Hotel San Diego
San Diego Holiday Inn
Hotel Style:
#44 Green Hotel in San Diego
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Questions & Answers

Questions? Get answers from Holiday Inn Express San Diego N - Rancho Bernardo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Note that even though they say you can get a roll-away they are not available in double queen bed rooms.”
 of 5 bubbles ChuckM626, 17 Jan 2017 | Read review
“All rooms would be good.”
 of 5 bubbles RossP417, 28 Oct 2016 | Read review
“Curtains do not close so bring safety pins or clips to pull them up and close if you are light sensitive (room 274).”
 of 5 bubbles pk554, 27 Oct 2016 | Read review
“Walk to Phil's BBQ right next door - excellent food!”
 of 5 bubbles PHXSports, 10 Aug 2016 | Read review
“2nd & 3rd have a balcony”
 of 5 bubbles 702pauliner, 7 Aug 2016 | Read review
5 of 5