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Four Points by Sheraton San Diego Downtown

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Traveller (90)
Room & Suite (108)
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Overview
  • Excellent24%
  • Very good32%
  • Average25%
  • Poor10%
  • Terrible9%
Travellers talk about
“front desk”(36 reviews)
“spg member”(4 reviews)
“farmers market”(5 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton San Diego Downtown
Special Offer: Breakfast for 2 Included
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Offers from Four Points by Sheraton San Diego Downtown
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (301)
There are newer reviews for Four Points by Sheraton San Diego Downtown
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All reviewsfront deskspg memberfarmers marketairport shuttlefree wifibalboa parkwithin walking distancevalet staffroom was clean and comfortablechecking inconvenient locationseaport villagegaslamp quarterembarcaderoconditionercomputersproperties
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41 - 45 of 247 reviews
Reviewed 2 July 2017 via mobile

Miranda the front desk agent was very helpful. She went out of her way to make my coworkers and I feel accomadated and taken care of. The service is always good here and the staff reflects it. I would recommend anyone to use the four...More

1  Thank Jonathan T
Management response:Responded 3 July 2017

Hi Jonathan, Thanks for the great feedback! Our team aspires to deliver the best service possible, and I’m happy to hear that Miranda was able to make a difference in your stay. Thank you for choosing our hotel and we look forward to having you...More

Reviewed 29 June 2017 via mobile

Came to hotel and asked for 2 double beds of which they said no problem. They give me the key, tell me the room and passcode for internet. I get to the room and it is a king. Go back down advise room is king...More

Thank Safetyve
Management response:Responded 3 July 2017

Hello, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues you encountered. I have shared your comments with our management team and I assure you that we’re taking steps...More

Reviewed 21 June 2017

they advertise it as having been recently renovated...the hallways all have holes in the walls and exposed wires hanging down. its a mess. outside my window a police car was in the driveway arresting a vagrant. old. dirty. and not even close to being worth...More

Thank Ken D
Management response:Responded 3 July 2017

Hi Ken, Thank you for your feedback of your recent stay with us. I sincerely apologize for the issues you experienced during your stay. We are still in the process of adding the final touches to our renovation. We hope to have a completed product...More

Reviewed 14 June 2017

The amenities and room was modern, clean and everything ok. The location is about 2 miles from the real downtown area and the general opinion was not a safe walk at night so taxi or Uber required. A pleasant 30-45 minuet walk during the day...More

1  Thank Gmaberl
Response from Victor R, General Manager at Four Points by Sheraton San Diego DowntownResponded 3 July 2017

Hello, Thank you for staying with us and for taking the time to write a review about your stay! We appreciate the feedback in regards to the breakfast and Housekeeping, we will take the comments into consideration as we make plans to improve our hotel....More

Reviewed 9 June 2017 via mobile

This is not a typical Sheraton property but they are upgrading it. I stayed in a king bed room. Got a free upgrade as well. Nice view of the bay. Rooms are exceptionally clean. There is a good restaurant on site as well.

Thank Nia573
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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 150 - US$ 284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$ 150 - US$ 284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (90)
Room & Suite (108)
Pool & Beach (9)
Dining (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Conney R
13 January 2017|
AnswerShow all 5 answers
Response from sonam c | Property representative |
Hello, We offer Valet parking only at a fee of $32/night.
0
Votes
Lawrence J
12 September 2016|
Answer
Response from sonam c | Property representative |
Yes, we offer complimentary shuttle service from 6am to 12am. To utilize the service you must call the hotel and make a reservation for the shuttle.
0
Votes
Roxy L
9 August 2016|
Answer
Response from sonam c | Property representative |
No. Can you please clarify what the $35 charge is for?
0
Votes
Room Tips
"convenient"
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"Call hotel to verify price of parking before booking"
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"Don't forget the Valet Parking Charge!"
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"Ask for bay view."
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