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Crowne Plaza Hotel San Diego - Mission Valley

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#165 of 279 Hotels in San Diego
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Crowne Plaza Hotel San Diego - Mission Valley
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913 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel San Diego - Mission Valley
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Showing 854: English reviews
Hollywood, Maryland
Reviewed 1 February 2017

I booked a room with a king bed at the Crowne Plaza Mission Valley, but was told no king rooms were available at check-in. Only after invoking my IHG Rewards Spire Elite status did they find a king room available - but was not ready yet, as housekeeping was still cleaning it (I was checking in at 4:15 PM on...

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Helpful?
Thank Nate_Spurr
Guest S, Guest Services at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Nate_Spurr, Thank you for taking the time to comment on our hotel. We apologize that our hotel did not meet your standards. We value your feedback and your overall experience is important for us. The hotel has a bright future and we will be focusing on issues you mentioned above. I'm happy to hear that our Aloha Government Club...

Burscough, United Kingdom
Reviewed 16 January 2017

Only stayed for one night for work but was very enjoyable. Located very close to old town, also somewhat half way between down town and La Jolla. Free shuttle service to Mall, Old Town and Airport. A great option if you don't want to be stuck right down town.

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Helpful?
Thank Rob_Bob85
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Rob_Bob85, Thank you for your review of our hotel. I am delighted you enjoyed your stay with us and were able to sue the shuttle service during your stay. We hope to see you again soon! Sunny Regards, Daniel M. Front Office Manager

Reviewed 23 December 2016 via mobile

Hotel is a little dated but wonderful. We stayed using points and wanted for nothing. It is close to the zoo and sea world and easy access to everything else in San Diego. The breakfast buffet leaves a lot to be desired and is pricey but the coffee was fabulous! Definitely recommend if you are looking for something that you...

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Helpful?
Thank Cheri B
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Cheri B, Thank you for your 5 star review of our hotel! We appreciate your kinds words and recommendation to others to stay at our hotel. We hope to see you again soon! Sunny Regards, Daniel M.

Reviewed 19 December 2016 via mobile

My family stayed here for 5 days. As many other reviewers said it's a dated hotel needs refurbishment. The old decoration does not bother me, as long as all the facilities functioning and reasonably clean. However, the rooms we stayed need thorough clean. My kid's white socks turned BLACK after running around in the first room we stayed!! Days later...

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Helpful?
1Thank Jessie Z
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Jessie Z, Thank you for your review of our hotel. We would like to apologize for the room deficiencies you experienced. We value your feedback and rest assured, the overall guest experience is important to us, the hotel has a bright future and improvements will done focusing on some of the issues you mentioned. I am pleased to read...

Reviewed 17 December 2016 via mobile

This is an older Hawaii themed property with a crazy outdoor access layout. Although the room quality was average the customer device was not. After spending 20 minutes walking around looking for the laundry room and ATM the front desk was unable or unwilling to break a twenty so I could get quarters to do laundry. The market was closed...

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Helpful?
Thank Coulomb67
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Coulomb67, I am sorry that you had a challenge in finding a staff member that was able to give you quarters to do your laundry. I appreciate your comments and will be looking into the situation on staff having more change on them. Sunny Regards, Daniel M.

Reviewed 11 December 2016 via mobile

Stayed there for a business trip. The staff was very responsive and helped me well with every request. Addition of airport shuttle will really help. Lots of food given in room service- thanks. Rooms are well kept and serviced.

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Helpful?
Thank Muneer H
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Muneer H, Thank you for taking the time to share your comments. We are happy to read the comments about our staff, they truly care about every guest in making a positive impact by being kind, respectful and genuine to everyone's needs. We hope to see you again soon! Sunny Regards, Daniel M.

Maple Grove, MN, United States
Reviewed 11 December 2016 via mobile

Nestled in Mission Valley, this hotel has it all! Beautiful pool, top sushi bar, great restaurant, beautiful court yards (4). Excellent location from Zoo, Sea world, downtown, old town and in center of many excellent restaurants. This will be where I stay on every trip to San Diego! The staff went out of their way to accommodate me. Rooms were...

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Helpful?
Thank John E
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear John E, Thank you for your 5 star review of out hotel! I am pleased to hear we will be your #1 choice to stay when visiting San Diego! Please don't hesitate to contact us in advance if there is anything we can do you make your stay more enjoyable. We look forward to your next visit. Daniel M....

Tucson, Arizona
Reviewed 7 December 2016

Yes, I could bring my dog, but they charged us $75/night extra for just a dog. It didn't say anything about it on their site. when we checked in, they told us. we didn't make a reservation if we knew about it.

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Helpful?
Thank kyoko s
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Kyoko s, Thank you for your review of our hotel. We apologize if there was any misinformation in regards to our pet policy. We have reviewed different booking channels to ensure that proper documentation is listed. I hope you and your pet enjoyed our hotel and the local pet friendly beaches/parks. Sunny Regards, Daniel M.

Columbus, Ohio
Reviewed 1 December 2016

Stayed here for a wedding at nearby USD. My room was comfortable and it was nice to have a fridge and microwave as well as coffee service. The place is a bit dated and could use some freshening up. The hot tub was large and nice. The restaurants were good but pricey. I did not make use of the wifi...

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Helpful?
Thank kgilbert78
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear kgilbert78, Thank you for your 4 star review of our hotel! I am pleased to hear you enjoyed your stay with us. We have an exciting future ahead of us as the overall guest experience will be improved. Stay tuned for more information. We hope to see you again! Sunny Regards, Daniel M.

New Egypt, New Jersey
Reviewed 15 November 2016

the place is very dated. Staff is nice. The scenery is nice. However the place needs to be painted and cleaned. some of the people I was with called it Motel 3 1/2 just not impressed with the place. only thing was the staff being very helpful

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1Thank jbaber
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear jbaber, Thank you for your review of our hotel. I am sorry the condition of the hotel did not meet your expectations. I We appreciate your kind words about the hotel staff being very helpful. We do have a bright future ahead of us and hope to give us another opportunity in the future. Sunny Regards, Daniel M. Front...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
San Diego Hotel Offers a Tropical Oasis Welcome to the San Diego Crowne Plaza Hotel located in the heart of Mission Valley. Our affordable luxury hotel is just minutes from the San Diego International Airport (SAN)and near many of Southern California's most popular attractions. Families lodging at our choice San Diego hotel can enjoy convenient access to many of California's best attractions, including the world-renowned San Diego Zoo, Balboa Park, Sea World and the gorgeous Pacific Ocean beaches. Our upscale hotel in San Diego, CA provides business travelers with quick access to many area businesses, such as the San Diego University of Integrative Studies, the University of San Diego, the UCSD Medical Center and the Scripps Mercy Hospital. Guests lodging at our luxurious San Diego accommodations can take advantage of our hotel's premium meeting facilities. With 26,000 square feet of flexible meeting space, endless room style arrangements and catering services available, our San Diego hotel can accommodate meetings and events of all sizes and types. During your stay at our hotel near the San Diego Zoo, you can relax in a tropical paradise. Lounge by the outdoor pool while listening to the soothing sounds of the outdoor waterfall, or enjoy fresh sushi at the Islands Sushi & Pupu Bar. Book your reservation today and see why our Crowne Plaza is among the finest San Diego hotels. ... more   less 

Additional Information about Crowne Plaza Hotel San Diego - Mission Valley

Address: 2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel")
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range: ₹ 7,529 - ₹ 15,713 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel San Diego - Mission Valley 3.5*
Number of rooms: 417
Reservation Options:
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Also Known As:
Crowne Plaza Mission Valley
Crowne Plaza San Diego
Hotel Style:
#4 Green Hotel in San Diego
#28 Spa Hotel in San Diego
#88 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel San Diego - Mission Valley staff and other travellers.
8 questions
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Oahu, Hawaii
4 months ago
Tampa, Florida
Seattle
over a year ago

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Questions? Get answers from Crowne Plaza Hotel San Diego - Mission Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you have lots of luggage, ask for a room close to reception or ask the bellboy to carry it for you”
  • nice bed with amenities on it
 of 5 bubbles Countrybob, 7 Mar 2017 | Read review
“If you want microwave/fridge, ask for it.”
 of 5 bubbles 833krisc, 11 Feb 2017 | Read review
“Elevators are in the center of the open-air center courtyard area - recommend a room close to one for convenience.”
 of 5 bubbles Nate_Spurr, 1 Feb 2017 | Read review
“try the quiet zone”
 of 5 bubbles jbaber, 15 Nov 2016 | Read review
“pool view hotels are nice”
 of 5 bubbles zazon123, 10 Nov 2016 | Read review
5 of 5